Outlook 2003 Contact List (BENNETT)

M

Mary

Catalfij and mbennet,
I am so sorry you had to deal with this inappropriate behavior by an MVP,
it's the reason I stopped posting here a while back, it's rampant throughout
the MVPs. Even reading these surly replies makes my morning a little worse.
Just another failure by Microsoft.



Catalfij said:
I had "valid resolved email addresses for my contacts" when I created them.
Obviously something happened. And it's even more obvious that you don't have
a clue as to what the solution is.

I have provided clear accurate info, and even referenced a KB article that
acknowledges that my issue is real. If you simply stated that you were unable
to provide an answer, I would have completely understood. However you chose
to belittle my computing abilities, and to make anyone reading your responses
question the utility of this newsgroup. Props to you.

So enjoy your bitter life in Bangalore or wherever you are. At least you are
an Outlook MVP. Yeah for you.

Russ Valentine said:
Nice try. I know this article. It provides no insight because you provided
no information. It simply confirms what I told you. You do not have valid
resolved email addresses for your Contacts. Only you know how you managed to
do that. Until you provide clear, accurate information with complete steps
to repro your problem, no one can help you. There is far more to your story
than you have revealed. That just wastes our time.
--
Russ Valentine
[MVP-Outlook]
Catalfij said:
Nice answer. They do. DO you really think that I would be so stupid as to
not have e-mail address in my contacts folder, but somehow be capable
enough
to navigate this site and post a question in the right discussion thread?

Read the KB article I referenced (937372) and you will see exactly what I
am talking about. There is a known issue, a questionable work around and
no
solution. If you don't have one, just say so. If there is one, I'd
appreciate
being made aware of it. If not, I'll consider a platform that is capable
of,
in 2008, populating an address book with e-mail addresses stored in a
contacts folder. (Something Outlook is supposed to do).

:

Why do your Contacts not have valid email addresses? That's your problem.
Outlook didn't do that by itself.
--
Russ Valentine
[MVP-Outlook]
I am using Outlook 2003 SP3 and have completed the steps listed below
numerous times, and I still cannot use the Outlook Address Book to
select
names for an e-mail. My contacts are listed, but under the e-mail type
column, there nothing listed. Hence, I cannot send an e-mail unless I
manually type in every address.

I found an article on the Microsoft support website (Article ID 937372)
which described a workaround. It didn't work either.

My question is that since there is obviously a known issue regarding
the
Outlook Address Book, and since Microsoft is only interested in
providing
a
suspect workaround instead of a solution, can you offer any updated
advice
on
resolving the described issue?




"Make sure the Contact folder is enabled as an email address book.
Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or
change
existing directories or address book. Is the Outlook Address Book
present?
If it isn't listed, add it and close and restart Outlook. If it is
listed,
then remove it and close then restart Outlook and repeat these steps to
add
it."
 
R

Russ Valentine [MVP-Outlook]

It is customary in newsgroups to add to a thread only if you have useful or
new information that might be helpful in solving the problem. You seem to
provide exceptions to that custom.
This thread was abandoned months ago because of the failure of the OP to
provide any of the information that was needed and requested. Obviously we
discovered that his Contacts had no email addresses so of course they
wouldn't appear in the address book view. Why his Contacts had no email
addresses only the end user could know, not someone reading his posts. We
aren't mind readers and expecting us to be just wastes everyone's time.
Or perhaps you can tell us why his Contacts have no email addresses. That
would have been a truly useful addition to this long dead thread.
--
Russ Valentine
[MVP-Outlook]
Mary said:
Catalfij and mbennet,
I am so sorry you had to deal with this inappropriate behavior by an MVP,
it's the reason I stopped posting here a while back, it's rampant
throughout
the MVPs. Even reading these surly replies makes my morning a little
worse.
Just another failure by Microsoft.



Catalfij said:
I had "valid resolved email addresses for my contacts" when I created
them.
Obviously something happened. And it's even more obvious that you don't
have
a clue as to what the solution is.

I have provided clear accurate info, and even referenced a KB article
that
acknowledges that my issue is real. If you simply stated that you were
unable
to provide an answer, I would have completely understood. However you
chose
to belittle my computing abilities, and to make anyone reading your
responses
question the utility of this newsgroup. Props to you.

So enjoy your bitter life in Bangalore or wherever you are. At least you
are
an Outlook MVP. Yeah for you.

Russ Valentine said:
Nice try. I know this article. It provides no insight because you
provided
no information. It simply confirms what I told you. You do not have
valid
resolved email addresses for your Contacts. Only you know how you
managed to
do that. Until you provide clear, accurate information with complete
steps
to repro your problem, no one can help you. There is far more to your
story
than you have revealed. That just wastes our time.
--
Russ Valentine
[MVP-Outlook]
Nice answer. They do. DO you really think that I would be so stupid
as to
not have e-mail address in my contacts folder, but somehow be capable
enough
to navigate this site and post a question in the right discussion
thread?

Read the KB article I referenced (937372) and you will see exactly
what I
am talking about. There is a known issue, a questionable work around
and
no
solution. If you don't have one, just say so. If there is one, I'd
appreciate
being made aware of it. If not, I'll consider a platform that is
capable
of,
in 2008, populating an address book with e-mail addresses stored in a
contacts folder. (Something Outlook is supposed to do).

:

Why do your Contacts not have valid email addresses? That's your
problem.
Outlook didn't do that by itself.
--
Russ Valentine
[MVP-Outlook]
I am using Outlook 2003 SP3 and have completed the steps listed
below
numerous times, and I still cannot use the Outlook Address Book to
select
names for an e-mail. My contacts are listed, but under the e-mail
type
column, there nothing listed. Hence, I cannot send an e-mail
unless I
manually type in every address.

I found an article on the Microsoft support website (Article ID
937372)
which described a workaround. It didn't work either.

My question is that since there is obviously a known issue
regarding
the
Outlook Address Book, and since Microsoft is only interested in
providing
a
suspect workaround instead of a solution, can you offer any
updated
advice
on
resolving the described issue?




"Make sure the Contact folder is enabled as an email address book.
Right
click the Contacts folder, choose Properties then Outlook Address
Book.
Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View
or
change
existing directories or address book. Is the Outlook Address Book
present?
If it isn't listed, add it and close and restart Outlook. If it
is
listed,
then remove it and close then restart Outlook and repeat these
steps to
add
it."
 

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