G
Guest
I have a client in an Exchange server 2003 environment who, when she tries
to click on an email address in any website so that she goes right to a new
email she gets an error message that says "Cannot start Microsoft Outlook.
The operation failed. An object could not be found". She was recently
upgraded to Office 2003 from Office 2000. I have run Office updates, detect
and repair, I have done a clean uninstall of Office 2000 and 2003 and
reinstalled 2003. The problem still exists. I logged into the machine as
myself and I do not have the problem. My guess is that it is her profile. I
tried renaming her profile folder to something like username.old but Windows
wouldn't let me do it because it says the profile is in use. Any ideas are
greatly appreciated.
to click on an email address in any website so that she goes right to a new
email she gets an error message that says "Cannot start Microsoft Outlook.
The operation failed. An object could not be found". She was recently
upgraded to Office 2003 from Office 2000. I have run Office updates, detect
and repair, I have done a clean uninstall of Office 2000 and 2003 and
reinstalled 2003. The problem still exists. I logged into the machine as
myself and I do not have the problem. My guess is that it is her profile. I
tried renaming her profile folder to something like username.old but Windows
wouldn't let me do it because it says the profile is in use. Any ideas are
greatly appreciated.