Outlook 2003 and SP2

M

Martin Racette

Hi,

SInce I installed SP2 for Office 2003 Pro, I can no longer view an HTML content
right away when I open an E-Mail, to view the message the way it's suppose to I
have to right click a message at the top (in gray) tha tell me that my e-mail as
been formated in plaintext, for some reason or other

When I check all the option, I can not find any place where I can tell it to
display the HTML formating

--
Thank you in Advance

Merci a l'Avance

Martin
 
N

neo [mvp outlook]

The behavior you describe is the new anti-phising feature. The setting is
found at Tools > Options > Preferences tab > Junk Email. (checkbox at
bottom)
 
D

Diane Poremsky [MVP]

is this happening to all of your html email or just that which is moved to
the junk email folder? If you drag it back to the inbox, it should be
rendered in HTML unless you configured outlook for read in plain text
 
M

Martin Racette

Where ever was the message before SP2 for Office 2003, I was able to see them,
now I can not and the only thing that I did was to install the SP2

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
is this happening to all of your html email or just that which is moved to the
junk email folder? If you drag it back to the inbox, it should be rendered in
HTML unless you configured outlook for read in plain text

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
Hi,

SInce I installed SP2 for Office 2003 Pro, I can no longer view an HTML
content right away when I open an E-Mail, to view the message the way it's
suppose to I have to right click a message at the top (in gray) tha tell me
that my e-mail as been formated in plaintext, for some reason or other

When I check all the option, I can not find any place where I can tell it to
display the HTML formating

--
Thank you in Advance

Merci a l'Avance

Martin
 
D

Diane Poremsky [MVP]

In tools, options, email options, is read as plain text checked? Note that
SP2 does not change that option - it does render junk email (in the junk
mail folder) in plain text but if you move it back to the inbox, it allows
the HTML to render.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
Where ever was the message before SP2 for Office 2003, I was able to see
them, now I can not and the only thing that I did was to install the SP2

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
is this happening to all of your html email or just that which is moved
to the junk email folder? If you drag it back to the inbox, it should be
rendered in HTML unless you configured outlook for read in plain text

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
Hi,

SInce I installed SP2 for Office 2003 Pro, I can no longer view an HTML
content right away when I open an E-Mail, to view the message the way
it's suppose to I have to right click a message at the top (in gray) tha
tell me that my e-mail as been formated in plaintext, for some reason or
other

When I check all the option, I can not find any place where I can tell
it to display the HTML formating

--
Thank you in Advance

Merci a l'Avance

Martin
 
M

Martin Racette

Why does it do that, how can any one know if an e-mail was not sent to the junk
folder by mistake. About 90% of all my e-mail is sent to that folder, and I need
to go through all of them sort out what was sent there and do not belong there,
and when there is nearly 100 messages per, and I need to click each and every
one of them to find out the content, I do not call that an improvement.

Is there any way to disable this function

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
In tools, options, email options, is read as plain text checked? Note that
SP2 does not change that option - it does render junk email (in the junk mail
folder) in plain text but if you move it back to the inbox, it allows the HTML
to render.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
Where ever was the message before SP2 for Office 2003, I was able to see
them, now I can not and the only thing that I did was to install the SP2

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
is this happening to all of your html email or just that which is moved to
the junk email folder? If you drag it back to the inbox, it should be
rendered in HTML unless you configured outlook for read in plain text

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Hi,

SInce I installed SP2 for Office 2003 Pro, I can no longer view an HTML
content right away when I open an E-Mail, to view the message the way it's
suppose to I have to right click a message at the top (in gray) tha tell me
that my e-mail as been formated in plaintext, for some reason or other

When I check all the option, I can not find any place where I can tell it
to display the HTML formating

--
Thank you in Advance

Merci a l'Avance

Martin
 
D

Diane Poremsky [MVP]

How many of the 100 are legitimate mail? If very many are falsely id'd as
spam, then you need to use a lower filter setting or a better antispam
filter. If very few are incorrectly tagged as spam, then you need to change
your habits - pay attention to the sender and subject to help identify
possible false positives. There should be no need to view the actual HTML
formatted message to know if it's legitimate - the plain text version has
the same content but avoids potential problems that can occur when you view
HTML email contains viruses or sent by spammers. Once you mark it as not
junk, then it's moved to the inbox and you can see the HTML formatting in
all it's glory.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
Why does it do that, how can any one know if an e-mail was not sent to the
junk folder by mistake. About 90% of all my e-mail is sent to that folder,
and I need to go through all of them sort out what was sent there and do
not belong there, and when there is nearly 100 messages per, and I need to
click each and every one of them to find out the content, I do not call
that an improvement.

Is there any way to disable this function

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
In tools, options, email options, is read as plain text checked? Note
that SP2 does not change that option - it does render junk email (in the
junk mail folder) in plain text but if you move it back to the inbox, it
allows the HTML to render.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
Where ever was the message before SP2 for Office 2003, I was able to see
them, now I can not and the only thing that I did was to install the SP2

--
Thank you in Advance

Merci a l'Avance

Martin

is this happening to all of your html email or just that which is moved
to the junk email folder? If you drag it back to the inbox, it should
be rendered in HTML unless you configured outlook for read in plain
text

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Hi,

SInce I installed SP2 for Office 2003 Pro, I can no longer view an
HTML content right away when I open an E-Mail, to view the message the
way it's suppose to I have to right click a message at the top (in
gray) tha tell me that my e-mail as been formated in plaintext, for
some reason or other

When I check all the option, I can not find any place where I can tell
it to display the HTML formating

--
Thank you in Advance

Merci a l'Avance

Martin
 
M

Martin Racette

I still need to view them in HTML before I can decide whether they are false
psoitive or not.

Why should Microsoft, or any other software maker should decide what I can and
can not view, I do agree that for some people that kind of setting is good, but
most of us can decide what is and is not adequate material without any
interference

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
How many of the 100 are legitimate mail? If very many are falsely id'd as
spam, then you need to use a lower filter setting or a better antispam filter.
If very few are incorrectly tagged as spam, then you need to change your
habits - pay attention to the sender and subject to help identify possible
false positives. There should be no need to view the actual HTML formatted
message to know if it's legitimate - the plain text version has the same
content but avoids potential problems that can occur when you view HTML email
contains viruses or sent by spammers. Once you mark it as not junk, then it's
moved to the inbox and you can see the HTML formatting in all it's glory.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
Why does it do that, how can any one know if an e-mail was not sent to the
junk folder by mistake. About 90% of all my e-mail is sent to that folder,
and I need to go through all of them sort out what was sent there and do not
belong there, and when there is nearly 100 messages per, and I need to click
each and every one of them to find out the content, I do not call that an
improvement.

Is there any way to disable this function

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
In tools, options, email options, is read as plain text checked? Note that
SP2 does not change that option - it does render junk email (in the junk
mail folder) in plain text but if you move it back to the inbox, it allows
the HTML to render.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Where ever was the message before SP2 for Office 2003, I was able to see
them, now I can not and the only thing that I did was to install the SP2

--
Thank you in Advance

Merci a l'Avance

Martin

is this happening to all of your html email or just that which is moved to
the junk email folder? If you drag it back to the inbox, it should be
rendered in HTML unless you configured outlook for read in plain text

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Hi,

SInce I installed SP2 for Office 2003 Pro, I can no longer view an HTML
content right away when I open an E-Mail, to view the message the way
it's suppose to I have to right click a message at the top (in gray) tha
tell me that my e-mail as been formated in plaintext, for some reason or
other

When I check all the option, I can not find any place where I can tell it
to display the HTML formating

--
Thank you in Advance

Merci a l'Avance

Martin
 
D

Diane Poremsky [MVP]

Since you need to review all of the messages, I would disable the filter and
leave all of the mail in the inbox - maybe use Sue's low maintenance filters
to help get the obvious spam out of the inbox for later review. As long as
the junk mail isn't in the junk folder, you can view the HTML rendered.
http://www.slipstick.com/rules/junkmail.htm#sue

If only a few messages need to be rendered in HTML to determine if they are
spam, drag the questionable items to a different folder. You should also
add senders and domains to the safe senders list to reduce the number of
false positives you receive.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
I still need to view them in HTML before I can decide whether they are
false psoitive or not.

Why should Microsoft, or any other software maker should decide what I can
and can not view, I do agree that for some people that kind of setting is
good, but most of us can decide what is and is not adequate material
without any interference

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
How many of the 100 are legitimate mail? If very many are falsely id'd as
spam, then you need to use a lower filter setting or a better antispam
filter. If very few are incorrectly tagged as spam, then you need to
change your habits - pay attention to the sender and subject to help
identify possible false positives. There should be no need to view the
actual HTML formatted message to know if it's legitimate - the plain text
version has the same content but avoids potential problems that can occur
when you view HTML email contains viruses or sent by spammers. Once you
mark it as not junk, then it's moved to the inbox and you can see the
HTML formatting in all it's glory.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
Why does it do that, how can any one know if an e-mail was not sent to
the junk folder by mistake. About 90% of all my e-mail is sent to that
folder, and I need to go through all of them sort out what was sent
there and do not belong there, and when there is nearly 100 messages
per, and I need to click each and every one of them to find out the
content, I do not call that an improvement.

Is there any way to disable this function

--
Thank you in Advance

Merci a l'Avance

Martin

In tools, options, email options, is read as plain text checked? Note
that SP2 does not change that option - it does render junk email (in
the junk mail folder) in plain text but if you move it back to the
inbox, it allows the HTML to render.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Where ever was the message before SP2 for Office 2003, I was able to
see them, now I can not and the only thing that I did was to install
the SP2

--
Thank you in Advance

Merci a l'Avance

Martin

is this happening to all of your html email or just that which is
moved to the junk email folder? If you drag it back to the inbox, it
should be rendered in HTML unless you configured outlook for read in
plain text

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Hi,

SInce I installed SP2 for Office 2003 Pro, I can no longer view an
HTML content right away when I open an E-Mail, to view the message
the way it's suppose to I have to right click a message at the top
(in gray) tha tell me that my e-mail as been formated in plaintext,
for some reason or other

When I check all the option, I can not find any place where I can
tell it to display the HTML formating

--
Thank you in Advance

Merci a l'Avance

Martin
 
M

Martin Racette

Why can't i just disable this feature, I don't understand why you do not permit
to see HTML messages

Even with all the safe sender and domains, I still get over 90% false positive,
and that not just with Outlook 2003, I tried other e-mail message program
before, and the other are even worse, most delete them altogether.

But I still don't understand why I can not disable this feature

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
Since you need to review all of the messages, I would disable the filter and
leave all of the mail in the inbox - maybe use Sue's low maintenance filters
to help get the obvious spam out of the inbox for later review. As long as the
junk mail isn't in the junk folder, you can view the HTML rendered.
http://www.slipstick.com/rules/junkmail.htm#sue

If only a few messages need to be rendered in HTML to determine if they are
spam, drag the questionable items to a different folder. You should also add
senders and domains to the safe senders list to reduce the number of false
positives you receive.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
I still need to view them in HTML before I can decide whether they are false
psoitive or not.

Why should Microsoft, or any other software maker should decide what I can
and can not view, I do agree that for some people that kind of setting is
good, but most of us can decide what is and is not adequate material without
any interference

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
How many of the 100 are legitimate mail? If very many are falsely id'd as
spam, then you need to use a lower filter setting or a better antispam
filter. If very few are incorrectly tagged as spam, then you need to change
your habits - pay attention to the sender and subject to help identify
possible false positives. There should be no need to view the actual HTML
formatted message to know if it's legitimate - the plain text version has
the same content but avoids potential problems that can occur when you view
HTML email contains viruses or sent by spammers. Once you mark it as not
junk, then it's moved to the inbox and you can see the HTML formatting in
all it's glory.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Why does it do that, how can any one know if an e-mail was not sent to the
junk folder by mistake. About 90% of all my e-mail is sent to that folder,
and I need to go through all of them sort out what was sent there and do
not belong there, and when there is nearly 100 messages per, and I need to
click each and every one of them to find out the content, I do not call
that an improvement.

Is there any way to disable this function

--
Thank you in Advance

Merci a l'Avance

Martin

In tools, options, email options, is read as plain text checked? Note
that SP2 does not change that option - it does render junk email (in the
junk mail folder) in plain text but if you move it back to the inbox, it
allows the HTML to render.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Where ever was the message before SP2 for Office 2003, I was able to see
them, now I can not and the only thing that I did was to install the SP2

--
Thank you in Advance

Merci a l'Avance

Martin

is this happening to all of your html email or just that which is moved
to the junk email folder? If you drag it back to the inbox, it should be
rendered in HTML unless you configured outlook for read in plain text

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Hi,

SInce I installed SP2 for Office 2003 Pro, I can no longer view an HTML
content right away when I open an E-Mail, to view the message the way
it's suppose to I have to right click a message at the top (in gray)
tha tell me that my e-mail as been formated in plaintext, for some
reason or other

When I check all the option, I can not find any place where I can tell
it to display the HTML formating

--
Thank you in Advance

Merci a l'Avance

Martin
 
D

Diane Poremsky [MVP]

Microsoft choose not to allow html in the junk email folder because users
didn't want spammers and other bad people to have even a remote chance of
validating the address was good or infecting their computers with viruses
and trojans. They also didn't want embedded images- including porn - from
displaying in the junk email folder.

You should disable the junk email filtering - tools, options, junk email.
With 9 out of 10 being false positives, it's useless to use it.

It should easily filter out nearly all of the spam and have a very low false
positive rate - something like less than 1 in 10 should be a false positive.
But because it's so bad for the types of mail you get, using it is a waste
of time. It might be getting all the spam out, but it's not saving you time
when you need to go back and retrieve the good mail it grabs by mistake. You
might as well just hit Del on spam in the inbox - it'll be faster in the
long run.

There are a number of good antispam programs that you can train for the type
of mail you receive - they should give you less than 1 in 10 false
positives. http://www.slipstick.com/rules/junkmail.htm#tools has a list -
many people here recommend
http://starship.python.net/crew/mhammond/spambayes/ and
http://popfile.sourceforge.net/ - both are free.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
Why can't i just disable this feature, I don't understand why you do not
permit to see HTML messages

Even with all the safe sender and domains, I still get over 90% false
positive, and that not just with Outlook 2003, I tried other e-mail
message program before, and the other are even worse, most delete them
altogether.

But I still don't understand why I can not disable this feature

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
Since you need to review all of the messages, I would disable the filter
and leave all of the mail in the inbox - maybe use Sue's low maintenance
filters to help get the obvious spam out of the inbox for later review.
As long as the junk mail isn't in the junk folder, you can view the HTML
rendered. http://www.slipstick.com/rules/junkmail.htm#sue

If only a few messages need to be rendered in HTML to determine if they
are spam, drag the questionable items to a different folder. You should
also add senders and domains to the safe senders list to reduce the
number of false positives you receive.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
I still need to view them in HTML before I can decide whether they are
false psoitive or not.

Why should Microsoft, or any other software maker should decide what I
can and can not view, I do agree that for some people that kind of
setting is good, but most of us can decide what is and is not adequate
material without any interference

--
Thank you in Advance

Merci a l'Avance

Martin

How many of the 100 are legitimate mail? If very many are falsely id'd
as spam, then you need to use a lower filter setting or a better
antispam filter. If very few are incorrectly tagged as spam, then you
need to change your habits - pay attention to the sender and subject to
help identify possible false positives. There should be no need to view
the actual HTML formatted message to know if it's legitimate - the
plain text version has the same content but avoids potential problems
that can occur when you view HTML email contains viruses or sent by
spammers. Once you mark it as not junk, then it's moved to the inbox
and you can see the HTML formatting in all it's glory.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Why does it do that, how can any one know if an e-mail was not sent to
the junk folder by mistake. About 90% of all my e-mail is sent to that
folder, and I need to go through all of them sort out what was sent
there and do not belong there, and when there is nearly 100 messages
per, and I need to click each and every one of them to find out the
content, I do not call that an improvement.

Is there any way to disable this function

--
Thank you in Advance

Merci a l'Avance

Martin

In tools, options, email options, is read as plain text checked?
Note that SP2 does not change that option - it does render junk email
(in the junk mail folder) in plain text but if you move it back to
the inbox, it allows the HTML to render.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Where ever was the message before SP2 for Office 2003, I was able to
see them, now I can not and the only thing that I did was to install
the SP2

--
Thank you in Advance

Merci a l'Avance

Martin

is this happening to all of your html email or just that which is
moved to the junk email folder? If you drag it back to the inbox,
it should be rendered in HTML unless you configured outlook for
read in plain text

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Hi,

SInce I installed SP2 for Office 2003 Pro, I can no longer view an
HTML content right away when I open an E-Mail, to view the message
the way it's suppose to I have to right click a message at the top
(in gray) tha tell me that my e-mail as been formated in
plaintext, for some reason or other

When I check all the option, I can not find any place where I can
tell it to display the HTML formating

--
Thank you in Advance

Merci a l'Avance

Martin
 
M

Martin Racette

So BIG BROTHER knows best

Microsoft does not even think that there might be people that could choose on
THEIR OWN, whether they would like to see HTML, but instead Microsoft decided
that I can not do what I want with the messages that comes through my account

Who says that they are spam any way, they might just be lot less important
messages.

ANd after paying over $700, why should I use something else that will be more
useless than what has been done with SP2 right now (the program that you propose
at the bottom of your previous message)

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
Microsoft choose not to allow html in the junk email folder because users
didn't want spammers and other bad people to have even a remote chance of
validating the address was good or infecting their computers with viruses and
trojans. They also didn't want embedded images- including porn - from
displaying in the junk email folder.

You should disable the junk email filtering - tools, options, junk email. With
9 out of 10 being false positives, it's useless to use it.

It should easily filter out nearly all of the spam and have a very low false
positive rate - something like less than 1 in 10 should be a false positive.
But because it's so bad for the types of mail you get, using it is a waste of
time. It might be getting all the spam out, but it's not saving you time when
you need to go back and retrieve the good mail it grabs by mistake. You might
as well just hit Del on spam in the inbox - it'll be faster in the long run.

There are a number of good antispam programs that you can train for the type
of mail you receive - they should give you less than 1 in 10 false positives.
http://www.slipstick.com/rules/junkmail.htm#tools has a list - many people
here recommend http://starship.python.net/crew/mhammond/spambayes/ and
http://popfile.sourceforge.net/ - both are free.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
Why can't i just disable this feature, I don't understand why you do not
permit to see HTML messages

Even with all the safe sender and domains, I still get over 90% false
positive, and that not just with Outlook 2003, I tried other e-mail message
program before, and the other are even worse, most delete them altogether.

But I still don't understand why I can not disable this feature

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
Since you need to review all of the messages, I would disable the filter and
leave all of the mail in the inbox - maybe use Sue's low maintenance filters
to help get the obvious spam out of the inbox for later review. As long as
the junk mail isn't in the junk folder, you can view the HTML rendered.
http://www.slipstick.com/rules/junkmail.htm#sue

If only a few messages need to be rendered in HTML to determine if they are
spam, drag the questionable items to a different folder. You should also
add senders and domains to the safe senders list to reduce the number of
false positives you receive.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






I still need to view them in HTML before I can decide whether they are false
psoitive or not.

Why should Microsoft, or any other software maker should decide what I can
and can not view, I do agree that for some people that kind of setting is
good, but most of us can decide what is and is not adequate material
without any interference

--
Thank you in Advance

Merci a l'Avance

Martin

How many of the 100 are legitimate mail? If very many are falsely id'd as
spam, then you need to use a lower filter setting or a better antispam
filter. If very few are incorrectly tagged as spam, then you need to
change your habits - pay attention to the sender and subject to help
identify possible false positives. There should be no need to view the
actual HTML formatted message to know if it's legitimate - the plain text
version has the same content but avoids potential problems that can occur
when you view HTML email contains viruses or sent by spammers. Once you
mark it as not junk, then it's moved to the inbox and you can see the HTML
formatting in all it's glory.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Why does it do that, how can any one know if an e-mail was not sent to
the junk folder by mistake. About 90% of all my e-mail is sent to that
folder, and I need to go through all of them sort out what was sent there
and do not belong there, and when there is nearly 100 messages per, and I
need to click each and every one of them to find out the content, I do
not call that an improvement.

Is there any way to disable this function

--
Thank you in Advance

Merci a l'Avance

Martin

In tools, options, email options, is read as plain text checked? Note
that SP2 does not change that option - it does render junk email (in the
junk mail folder) in plain text but if you move it back to the inbox, it
allows the HTML to render.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Where ever was the message before SP2 for Office 2003, I was able to
see them, now I can not and the only thing that I did was to install
the SP2

--
Thank you in Advance

Merci a l'Avance

Martin

is this happening to all of your html email or just that which is
moved to the junk email folder? If you drag it back to the inbox, it
should be rendered in HTML unless you configured outlook for read in
plain text

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Hi,

SInce I installed SP2 for Office 2003 Pro, I can no longer view an
HTML content right away when I open an E-Mail, to view the message
the way it's suppose to I have to right click a message at the top
(in gray) tha tell me that my e-mail as been formated in plaintext,
for some reason or other

When I check all the option, I can not find any place where I can
tell it to display the HTML formating

--
Thank you in Advance

Merci a l'Avance

Martin
 
D

Diane Poremsky [MVP]

Microsoft did not choose to do this on their own - they had a lot of
feedback from users inundated with spam. They researched the problem and
looked at solutions for several years. They know what spam is - they've
studied millions of messages received by hotmail and MSN accounts and used
that data to create their spam filter data files.

The only reason I suggested another filter is because outlook's filter
obviously isn't working for you - should have very few false positives,
mostly with advertising email from large retailers like sears, target,
circuit city and best buy type businesses, or newsletters (including my own
newsletter), all of which are easily added to the safe lists.

If other filters have high rates of false positives, you probably should
forget about using a spam filter - disable outlook's in tools, options, junk
email - and use the delete key to delete spam based on your own criteria.

Feel free to post samples of the messages that outlook is misidentifying as
spam - we may be able to identify why the filter is doing so poorly. If you
are uncomfortable posting them here, forward them (as attachments, so my
filter doesn't mark them as spam) to my address used on this message and
I'll have someone examine them for spam characteristics.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
So BIG BROTHER knows best

Microsoft does not even think that there might be people that could choose
on THEIR OWN, whether they would like to see HTML, but instead Microsoft
decided that I can not do what I want with the messages that comes through
my account

Who says that they are spam any way, they might just be lot less important
messages.

ANd after paying over $700, why should I use something else that will be
more useless than what has been done with SP2 right now (the program that
you propose at the bottom of your previous message)

--
Thank you in Advance

Merci a l'Avance

Martin

Diane Poremsky said:
Microsoft choose not to allow html in the junk email folder because users
didn't want spammers and other bad people to have even a remote chance of
validating the address was good or infecting their computers with viruses
and trojans. They also didn't want embedded images- including porn -
from displaying in the junk email folder.

You should disable the junk email filtering - tools, options, junk email.
With 9 out of 10 being false positives, it's useless to use it.

It should easily filter out nearly all of the spam and have a very low
false positive rate - something like less than 1 in 10 should be a false
positive. But because it's so bad for the types of mail you get, using it
is a waste of time. It might be getting all the spam out, but it's not
saving you time when you need to go back and retrieve the good mail it
grabs by mistake. You might as well just hit Del on spam in the inbox -
it'll be faster in the long run.

There are a number of good antispam programs that you can train for the
type of mail you receive - they should give you less than 1 in 10 false
positives. http://www.slipstick.com/rules/junkmail.htm#tools has a list -
many people here recommend
http://starship.python.net/crew/mhammond/spambayes/ and
http://popfile.sourceforge.net/ - both are free.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Martin Racette said:
Why can't i just disable this feature, I don't understand why you do not
permit to see HTML messages

Even with all the safe sender and domains, I still get over 90% false
positive, and that not just with Outlook 2003, I tried other e-mail
message program before, and the other are even worse, most delete them
altogether.

But I still don't understand why I can not disable this feature

--
Thank you in Advance

Merci a l'Avance

Martin

Since you need to review all of the messages, I would disable the
filter and leave all of the mail in the inbox - maybe use Sue's low
maintenance filters to help get the obvious spam out of the inbox for
later review. As long as the junk mail isn't in the junk folder, you
can view the HTML rendered.
http://www.slipstick.com/rules/junkmail.htm#sue

If only a few messages need to be rendered in HTML to determine if they
are spam, drag the questionable items to a different folder. You
should also add senders and domains to the safe senders list to reduce
the number of false positives you receive.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






I still need to view them in HTML before I can decide whether they are
false psoitive or not.

Why should Microsoft, or any other software maker should decide what I
can and can not view, I do agree that for some people that kind of
setting is good, but most of us can decide what is and is not adequate
material without any interference

--
Thank you in Advance

Merci a l'Avance

Martin

How many of the 100 are legitimate mail? If very many are falsely
id'd as spam, then you need to use a lower filter setting or a better
antispam filter. If very few are incorrectly tagged as spam, then you
need to change your habits - pay attention to the sender and subject
to help identify possible false positives. There should be no need to
view the actual HTML formatted message to know if it's legitimate -
the plain text version has the same content but avoids potential
problems that can occur when you view HTML email contains viruses or
sent by spammers. Once you mark it as not junk, then it's moved to
the inbox and you can see the HTML formatting in all it's glory.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Why does it do that, how can any one know if an e-mail was not sent
to the junk folder by mistake. About 90% of all my e-mail is sent to
that folder, and I need to go through all of them sort out what was
sent there and do not belong there, and when there is nearly 100
messages per, and I need to click each and every one of them to find
out the content, I do not call that an improvement.

Is there any way to disable this function

--
Thank you in Advance

Merci a l'Avance

Martin

In tools, options, email options, is read as plain text checked?
Note that SP2 does not change that option - it does render junk
email (in the junk mail folder) in plain text but if you move it
back to the inbox, it allows the HTML to render.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Where ever was the message before SP2 for Office 2003, I was able
to see them, now I can not and the only thing that I did was to
install the SP2

--
Thank you in Advance

Merci a l'Avance

Martin

is this happening to all of your html email or just that which is
moved to the junk email folder? If you drag it back to the inbox,
it should be rendered in HTML unless you configured outlook for
read in plain text

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)






Hi,

SInce I installed SP2 for Office 2003 Pro, I can no longer view
an HTML content right away when I open an E-Mail, to view the
message the way it's suppose to I have to right click a message
at the top (in gray) tha tell me that my e-mail as been formated
in plaintext, for some reason or other

When I check all the option, I can not find any place where I
can tell it to display the HTML formating

--
Thank you in Advance

Merci a l'Avance

Martin
 

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