Outlook 2002 wont open

[Guest]

HHH. Thank you for the advise. I checked where you suggesteed and NO there
was no file. So I added theonly file they had available "Personal files". i
clicked OK and then tryed to open my outlook. I received only 1 windoe this
time and it was the Runtime Library again. the message read;

MICROSOFT VISUAL C++RUNTIME LIBRARY

"Runtime Error! Program: C:\PROGRA~1\MI1933~1\OFFICE10\OUTLOOK.EXE"
This application has requested the Runtime to terminate it in an unusual
way. Please contact the application's support team for more information."

Any more suggestions?

 

[Diane Poremsky [MVP]]

did you try repairing (reinstalling) outlook?

 

[Guest]

Diane, thank you for responding. I was able to finally get the outlook to
open and yes I reinstalled prior to my last message. However, as member hhh
said, I need to have a file in there and there was none so I chose the only
file that was given to me as an option "Personal Files." Now that I did
that, it opens, however, I cannot figure out how to receive my emails in my
outlook. When I set up my emails accounts it asks for username, email
address, url, password etc. i do not know what goes where, ie: what do i put
as a username, what email address am i putting, do i put my real password to
log onto aol and/or my mail server, and what is the url address?? these are
the things I cannot figure out. any help will be greatly appreciated