Outlook 2002 rules problems

J

Jeanne

I have made rules many times for Outlook, and I have not
had a problem getting them to run properly. However, I
can not get them to work for one of my email addresses.

I have set up account (e-mail address removed) with this rule:

Apply this rule after the message arrives through the
(e-mail address removed) account
notify me using YOU HAVE MAIL
and move it to the MYEMAIL folder

It moves the message & sends the notification, but it
also leaves a message in my inbox. Here's the weird
part -- my (e-mail address removed) rule is set up EXACTLY the
same (I set it up 2nd when the 1st didn't work, to see if
I could figure out the problem) - AND IT WORKS
PERFECTLY! It moves the message to the right folder,
gives the notification, and does NOT leave a copy in the
inbox. I have deleted the ABC rule repeatedly and redone
it exactly the way the DEF rule is set up, but to no
avail. It will not eliminate the inbox email copy.

I do not have it set to move a copy, leave a copy, or
anything. I have it set exactly as stated. I have
checked, triple checked, quadruple checked, and it is not
set to leave a copy in the inbox, only to MOVE the email
to the MYEMAIL folder.

Any help or suggestions will be appreciated!
 
M

Milly Staples [MVP - Outlook]

Try adding the stop processing more rules to the rule.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Jeanne asked:

| I have made rules many times for Outlook, and I have not
| had a problem getting them to run properly. However, I
| can not get them to work for one of my email addresses.
|
| I have set up account (e-mail address removed) with this rule:
|
| Apply this rule after the message arrives through the
| (e-mail address removed) account
| notify me using YOU HAVE MAIL
| and move it to the MYEMAIL folder
|
| It moves the message & sends the notification, but it
| also leaves a message in my inbox. Here's the weird
| part -- my (e-mail address removed) rule is set up EXACTLY the
| same (I set it up 2nd when the 1st didn't work, to see if
| I could figure out the problem) - AND IT WORKS
| PERFECTLY! It moves the message to the right folder,
| gives the notification, and does NOT leave a copy in the
| inbox. I have deleted the ABC rule repeatedly and redone
| it exactly the way the DEF rule is set up, but to no
| avail. It will not eliminate the inbox email copy.
|
| I do not have it set to move a copy, leave a copy, or
| anything. I have it set exactly as stated. I have
| checked, triple checked, quadruple checked, and it is not
| set to leave a copy in the inbox, only to MOVE the email
| to the MYEMAIL folder.
|
| Any help or suggestions will be appreciated!
 
J

Jeanne

I just copied the rules from the working one and applied
them to three accounts. I deleted the original rules and
used only the copied rules. The same account is not
working, but the other two are. This does not make any
sense to me.
 

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