Outlook 2002 - Restoring Backup pst file

P

Pat

I've bought a new computer and installed XP onto it. Before I did that I
created a backup file in Outlook 2002 of my old emails and contacts etc. I
am now trying to install that file which I now have on the new hard drive but
am getting the following message " not compatible with this version Personal
Folders information service". I'm not very computer savvy and am at a bit of
a loss because I am supposedly going to the same 2002 Outlook program. Can
anyone help...?
pat
 
D

DL

What version of windows does your new PC have?
If Vista, Outlook 2002 is not fully compatible with Vista - problems
remembering passwords.
Did your new PC have an Office trial preinstalled, that you failed to
uninstall?
How did you create this backup? Its actually only neccessary to copy the
*.pst files, with OL closed
 
G

Gordon

Pat said:
I've bought a new computer and installed XP onto it. Before I did that I
created a backup file in Outlook 2002 of my old emails and contacts etc.
I
am now trying to install that file which I now have on the new hard drive
but
am getting the following message " not compatible with this version
Personal
Folders information service". I'm not very computer savvy and am at a bit
of
a loss because I am supposedly going to the same 2002 Outlook program.
Can
anyone help...?
pat

See the following:
How to backup and restore Outlook

http://www.howto-outlook.com/howto/backupandrestore.htm
http://www.slipstick.com/config/backup.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

There is out-dated information on some of these pages, specifically with
regard to Outlook 2003 and 2007.

The main points to note:
1. Do NOT use the import/export function to move Outlook data from one
version to another - all you need to do is to copy the pst file, with
Outlook closed.

2. Do NOT paste the copied pst file into the default location - paste into
(for example) your Documents folder and then do File-Open-Outlook Data File
within Outlook.
 

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