Outlook 2002 - Restoring Backup pst file

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Pat

I've bought a new computer and installed XP onto it. Before I did that I
created a backup file in Outlook 2002 of my old emails and contacts etc. I
am now trying to install that file which I now have on the new hard drive but
am getting the following message " not compatible with this version Personal
Folders information service". I'm not very computer savvy and am at a bit of
a loss because I am supposedly going to the same 2002 Outlook program. Can
anyone help...?
pat
 
What version of windows does your new PC have?
If Vista, Outlook 2002 is not fully compatible with Vista - problems
remembering passwords.
Did your new PC have an Office trial preinstalled, that you failed to
uninstall?
How did you create this backup? Its actually only neccessary to copy the
*.pst files, with OL closed
 
Pat said:
I've bought a new computer and installed XP onto it. Before I did that I
created a backup file in Outlook 2002 of my old emails and contacts etc.
I
am now trying to install that file which I now have on the new hard drive
but
am getting the following message " not compatible with this version
Personal
Folders information service". I'm not very computer savvy and am at a bit
of
a loss because I am supposedly going to the same 2002 Outlook program.
Can
anyone help...?
pat
Click to expand...

See the following:
How to backup and restore Outlook

http://www.howto-outlook.com/howto/backupandrestore.htm
http://www.slipstick.com/config/backup.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

There is out-dated information on some of these pages, specifically with
regard to Outlook 2003 and 2007.

The main points to note:
1. Do NOT use the import/export function to move Outlook data from one
version to another - all you need to do is to copy the pst file, with
Outlook closed.

2. Do NOT paste the copied pst file into the default location - paste into
(for example) your Documents folder and then do File-Open-Outlook Data File
within Outlook.
 
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