Outlook 2002 pulls down e-mail multiple times from Bellsoth POP

[Guest]

Outlook 2002 pulls down e-mail multiple times from POP Account

Yes I do have Outlook configured to leave the messages on the POP server for
a few days so can also pull down from the road, but why is Outlook pulling
down duplicates

Duplicates are pulled down a couple of hours to several days later

Problem started, or got much worse, after had been using Outlook for
several years (not an initial configuration problem)

Problem started in early fall, about the time:

1) Bellsouth did major revision on their server and control panels

2) Installed Upgrades to Windows XP (and maybe Office XP?)

If yo do not know answer, any suggestions on where to look for it?

Thanks

 

[Jeff Stephenson [MSFT]]

Outlook 2002 pulls down e-mail multiple times from POP Account

Yes I do have Outlook configured to leave the messages on the POP server for
a few days so can also pull down from the road, but why is Outlook pulling
down duplicates

Duplicates are pulled down a couple of hours to several days later

Are you getting *all* messages left on the server re-downloaded, or just
some of them?

 

[Guest]

Thanks Jeff:

I am getting multiple copies of all emails.

 

[Jeff Stephenson [MSFT]]

I am getting multiple copies of all emails.

Sorry for the delay... How many email accounts do you have? Just one, or
multiple POP3 accounts?

 

[Guest]

My PC is just pulling down from one POP3.

Have the same problem on the other PC ( almost identical HW,SW,
configuration) pulling down from another POP3 at the same domain.

In the meantime, I have done three things, which have not solved the problem:
(The first two on advice of BellSouth, my POP3 host/server.)

1) Deleted all my e-mail on the Bell South server. (to see if restarting
th counter would solve the problem).

2) Deleted my outlook e-mail account and created a new one.

Did not solve problem.

3) Upgraded from Norton 2004 to Norton 2005 Anti-Virus.

Had gone a couple days with out the problem, but it just happended again.

Thanks.

 

[Jeff Stephenson [MSFT]]

3) Upgraded from Norton 2004 to Norton 2005 Anti-Virus.

Do you have Norton scanning incoming mail? If so, turn that off (which,
based on may posts to this group, you'll apparently have to do by
uninstalling it and then reinstalling without the email scanning option).
There's anecdotal evidence that various anti-virus/anti-spam products cause
this problem in Outlook. Could you post back with your results? I'm
trying to get a feel for whether this really is the problem...