Outlook 2002 not sending MSN emails


J

Joel

Hi ya-

I get my MSN email via Outlook 2002 SP3. Starting a couple of weeks ago
Outlook has been unable to retrieve my (e-mail address removed) email (message = "Access
to account was denied...").

I followed the instructions at this link to try to correct the problem
(http://support.microsoft.com/kb/287604), and was then able to receive email,
but in trying send email the messages stay in the Outbox and I get this
error: "MSN - Sending reported error ... Access to the account was denied
....".

In addition I have a Charter email account ([email protected]) that also
downloads to Outlook; I don't know if the Charter and MSN emails are
connected somehow or not. And I don't know if the MSN email is set up as
POP3 or MSN web-based or HTTP or whatever (how can I tell?).

Here's how the Outlook folder structure looks:
- MSN
Inbox
Junk E-mail
etc.
- Outlook Today - [Personal Folders]
Calendar
Drafts
Inbox
etc.

My MSN email downloads to the Inbox in the MSN section, and my Charter email
downloads to the Outlook Today Inbox.

I've looked at the main microsoft websites (http://office.microsoft.com and
http://support.microsoft.com) to try to find a solution but no luck.

Do you have a suggestion for the specific steps/settings to get the send and
receive working again?

Thanks-

Joel
 
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J

Joel

Thanks, both sending and receiving are working fine now. The key was
changing the "Default" setting from the old MSN HTTP account to the new
pop3.live.com account (I guess the process of creating the new pop3 doesn't
automatically assign it as the default; that needs to be done separately???).

In Tools / Email Accounts, is it OK to delete the old MSN HTTP email account?

Joel


Peter Foldes said:
Joel

See the following

http://www.howto-outlook.com/news/hotmailaccessforbidden.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Joel said:
Hi ya-

I get my MSN email via Outlook 2002 SP3. Starting a couple of weeks ago
Outlook has been unable to retrieve my (e-mail address removed) email (message = "Access
to account was denied...").

I followed the instructions at this link to try to correct the problem
(http://support.microsoft.com/kb/287604), and was then able to receive email,
but in trying send email the messages stay in the Outbox and I get this
error: "MSN - Sending reported error ... Access to the account was denied
...".

In addition I have a Charter email account ([email protected]) that also
downloads to Outlook; I don't know if the Charter and MSN emails are
connected somehow or not. And I don't know if the MSN email is set up as
POP3 or MSN web-based or HTTP or whatever (how can I tell?).

Here's how the Outlook folder structure looks:
- MSN
Inbox
Junk E-mail
etc.
- Outlook Today - [Personal Folders]
Calendar
Drafts
Inbox
etc.

My MSN email downloads to the Inbox in the MSN section, and my Charter email
downloads to the Outlook Today Inbox.

I've looked at the main microsoft websites (http://office.microsoft.com and
http://support.microsoft.com) to try to find a solution but no luck.

Do you have a suggestion for the specific steps/settings to get the send and
receive working again?

Thanks-

Joel
 
P

Peter Foldes

Joel

I am glad you got it working. As far as ( In Tools / Email Accounts, is it OK to
delete the old MSN HTTP email
account?)

Yes you can

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Joel said:
Thanks, both sending and receiving are working fine now. The key was
changing the "Default" setting from the old MSN HTTP account to the new
pop3.live.com account (I guess the process of creating the new pop3 doesn't
automatically assign it as the default; that needs to be done separately???).

In Tools / Email Accounts, is it OK to delete the old MSN HTTP email account?

Joel


Peter Foldes said:
Joel

See the following

http://www.howto-outlook.com/news/hotmailaccessforbidden.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Joel said:
Hi ya-

I get my MSN email via Outlook 2002 SP3. Starting a couple of weeks ago
Outlook has been unable to retrieve my (e-mail address removed) email (message = "Access
to account was denied...").

I followed the instructions at this link to try to correct the problem
(http://support.microsoft.com/kb/287604), and was then able to receive email,
but in trying send email the messages stay in the Outbox and I get this
error: "MSN - Sending reported error ... Access to the account was denied
...".

In addition I have a Charter email account ([email protected]) that also
downloads to Outlook; I don't know if the Charter and MSN emails are
connected somehow or not. And I don't know if the MSN email is set up as
POP3 or MSN web-based or HTTP or whatever (how can I tell?).

Here's how the Outlook folder structure looks:
- MSN
Inbox
Junk E-mail
etc.
- Outlook Today - [Personal Folders]
Calendar
Drafts
Inbox
etc.

My MSN email downloads to the Inbox in the MSN section, and my Charter email
downloads to the Outlook Today Inbox.

I've looked at the main microsoft websites (http://office.microsoft.com and
http://support.microsoft.com) to try to find a solution but no luck.

Do you have a suggestion for the specific steps/settings to get the send and
receive working again?

Thanks-

Joel
 
J

jcresq

Peter,

I tried following the steps laid out in the link you posted, but I still
cannot get Outlook 2002 to interface with my MSN email account. It used to;
but not anymore. Can't send or receive. Any ideas?

Thanks.

Jim

Peter Foldes said:
Joel

I am glad you got it working. As far as ( In Tools / Email Accounts, is it OK to
delete the old MSN HTTP email
account?)

Yes you can

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Joel said:
Thanks, both sending and receiving are working fine now. The key was
changing the "Default" setting from the old MSN HTTP account to the new
pop3.live.com account (I guess the process of creating the new pop3 doesn't
automatically assign it as the default; that needs to be done separately???).

In Tools / Email Accounts, is it OK to delete the old MSN HTTP email account?

Joel


Peter Foldes said:
Joel

See the following

http://www.howto-outlook.com/news/hotmailaccessforbidden.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Hi ya-

I get my MSN email via Outlook 2002 SP3. Starting a couple of weeks ago
Outlook has been unable to retrieve my (e-mail address removed) email (message = "Access
to account was denied...").

I followed the instructions at this link to try to correct the problem
(http://support.microsoft.com/kb/287604), and was then able to receive email,
but in trying send email the messages stay in the Outbox and I get this
error: "MSN - Sending reported error ... Access to the account was denied
...".

In addition I have a Charter email account ([email protected]) that also
downloads to Outlook; I don't know if the Charter and MSN emails are
connected somehow or not. And I don't know if the MSN email is set up as
POP3 or MSN web-based or HTTP or whatever (how can I tell?).

Here's how the Outlook folder structure looks:
- MSN
Inbox
Junk E-mail
etc.
- Outlook Today - [Personal Folders]
Calendar
Drafts
Inbox
etc.

My MSN email downloads to the Inbox in the MSN section, and my Charter email
downloads to the Outlook Today Inbox.

I've looked at the main microsoft websites (http://office.microsoft.com and
http://support.microsoft.com) to try to find a solution but no luck.

Do you have a suggestion for the specific steps/settings to get the send and
receive working again?

Thanks-

Joel
 
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B

Brian Tillman [MVP - Outlook]

I tried following the steps laid out in the link you posted, but I still
cannot get Outlook 2002 to interface with my MSN email account. It used to;
but not anymore. Can't send or receive. Any ideas?

Outlook 2002 must use POP to access the Hotmail Inbox, and that's described on
the web page whose URL Peter gave you. The link in that web page is
http://www.howto-outlook.com/howto/accountsettings.htm or you can find the
settings at
<http://windowslivehelp.com/solution...s-live-hotmail-emails-from-a-mail-client.aspx>
 
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