outlook 2002 cannot start/open

[sammy]

okay i've looked all over MSoffice help site to no avail. Running Vista. I
installed office 2002 when i got pc about a year ago with no issues until
this week. dont care for windows mail, so i use the only outlook version i
had on discs. which i Cannot Find!
Error message: CANNOT START MICROSOFT OUTLOOK. OUTLOOK REQUIRES MICROSOFT
OUTLOOK EXPRESS 4.01 OR GREATER. U CAN INSTALL OUTLOOK EXPRESS BY RUNNING
IE5SETUP.EXE FROM THE IE5 FOLDER LOCATED ON YOUR CD OR THROUGH THE WINDOWS
UPDATE WEBSITE.
-my PC did not come loaded with outlook express
-its an HP pc, and it didnt come with as OS cd. but it was new outta the box.
help!!!

 

[Brian Tillman [MVP - Outlook]]

okay i've looked all over MSoffice help site to no avail. Running Vista. I
installed office 2002 when i got pc about a year ago with no issues until
this week. dont care for windows mail, so i use the only outlook version i
had on discs. which i Cannot Find!
Error message: CANNOT START MICROSOFT OUTLOOK. OUTLOOK REQUIRES MICROSOFT
OUTLOOK EXPRESS 4.01 OR GREATER. U CAN INSTALL OUTLOOK EXPRESS BY RUNNING
IE5SETUP.EXE FROM THE IE5 FOLDER LOCATED ON YOUR CD OR THROUGH THE WINDOWS
UPDATE WEBSITE.
-my PC did not come loaded with outlook express
-its an HP pc, and it didnt come with as OS cd. but it was new outta the
box.

Outlook 2002 is not compatible with Vista and will constantly prompt you for
a username and password. This will never be fixed. There may be other
compatibility problems as well, so you're better off getting a copy of
Outlook 2003 or 2007. However, to fix the particular problem you're
experiencing, see if you have the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}. If so, change its value
from 0 to 1.

 

[Brian Tillman [MVP - Outlook]]

Outlook 2002 is not compatible with Vista and will constantly prompt you
for a username and password. This will never be fixed. There may be
other compatibility problems as well, so you're better off getting a copy
of Outlook 2003 or 2007. However, to fix the particular problem you're
experiencing, see if you have the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}. If so, change its
value from 0 to 1.

Oops. A typo here. I mean to say look up that registry key. If it exists,
it should contain a dword key named IsInstalled. That's the one that shoudl
have the value 1. This is Vista, though, and not XP, so I'm not sure that
key wil exist.

 

[sammy]

THANKS BRIAN; ONE PROBLEM; how do i do a reg edit in vista? there is no "run"
button on the start menu where it was in vista. do u know how to access it or
another way yto edit the registy? ive done it before, but not in Vista. I'll
look for now. and try to upgrade soon to 2007 or 2003 office. no wonter it
hangs up sometimes in word.

 

[sammy]

hi BRIAN. i found the reg edit / run under accessories. sorry

 

[sammy]

Brian, The reg edit worked, all keys were there just as you say and i changed
it to 1. and it worked! Next Q: does outlook connector (for hotmail) work
with outlook 2002?
And thank you for the help. you guys always rock!

 

[Brian Tillman [MVP - Outlook]]

THANKS BRIAN; ONE PROBLEM; how do i do a reg edit in vista? there is no
"run"
button on the start menu where it was in vista.

You can enter the name of an image in the Search field, so just enter
"regedit". You can also add the Run command to the Start menu if you want.
See this:
<http://windowshelp.microsoft.com/Windows/en-us/help/2515459c-a6ce-4004-90cd-15d7648b61d61033.mspx>

 

[Brian Tillman [MVP - Outlook]]

Brian, The reg edit worked, all keys were there just as you say and i
changed
it to 1. and it worked!

Glad to hear it.

Next Q: does outlook connector (for hotmail) work with outlook 2002?

Sorry, no. It requires Outlook 2003 or 2007.