Outlook 2002 backup problem

[Guest]

i have tried to right click and drag my outlook folder and also specifically
the .pst folder to a folder on my external hard drive. i'm receiving an
error message as follows: cannot copy outlook: the process cannot access
the file because another process has locked a portion of the file". How do I
resolve this issue so I can keep my Outlook pst file backed up? My version #
is 10.6515.6714 (SP3). Thanks in advance, Andy

 

[Oliver Vukovics]

Hi Andy,

this site could be helpfull:
http://www.slipstick.com/config/backup.htm

To move a PST file, Outlook must be shut down. Have a look also in the Task
Manager under "Process" if your Outlook is realy closed.

[...]

i have tried to right click and drag my outlook folder and also
specifically
the .pst folder to a folder on my external hard drive.

One additional information: Network PST files, or PST file on a network
drive are not supported by Microsoft. Outlook will get an access to this PST
file, but Microsoft does not recommend this network PST files.

 

[Guest]

Thanks for the reply. I did close Outlook and checked the processes in
Windows Task Manager before posting this problem. I closed the obvious
process entitled OUTLOOK but I'm afraid there might be other processes that
are labeled more inconspicuously. At this point, I still can't backup the
..pst file. Any other thoughts would be appreciated.

 

[Oliver Vukovics]

Hi Andy,

if you reboot your computer, (without to start Outlook) do you can backup
now the PST after a reboot?

Are you using ActiveSync or another synchronistion tool for mobile systems?

Do you use Word as an email editor?

Maybe your virus protection software will have a connection to this PST
file. You could disable this for a test.

My version # >> is 10.6515.6714 (SP3

So it is Outlook 2002, SP3.