Back-up pst in 2000 with Vista

A

annt

Am trying to back up my pst in Outlook 2000 so I can install OL2003. I keep
getting an error message (0x80070021) - the process cannot access the file
because another process has locked a portion of the file. Am using Vista on
my laptop. Can you help with this error?
 
R

Russ Valentine [MVP-Outlook]

What are you doing? We can't tell what you are doing wrong when you fail to
stat what you are doing.
This is not difficult.
Close Outlook.
Copy your Outlook data file.
 
A

annt

I am trying to copy the file. Outlook is closed. Below is the message I am
getting when I try to paste it into another folder. I realize this isn't
difficult, but can't figure out why the heck I'm getting this message.
(I'll refrain on my comments regarding Vista.) Any other ideas to backup
this file so I can load OL2003 and hopefully get this new laptop working
properly. Thank you.

Russ Valentine said:
What are you doing? We can't tell what you are doing wrong when you fail to
stat what you are doing.
This is not difficult.
Close Outlook.
Copy your Outlook data file.
--
Russ Valentine
[MVP-Outlook]
annt said:
Am trying to back up my pst in Outlook 2000 so I can install OL2003. I
keep
getting an error message (0x80070021) - the process cannot access the file
because another process has locked a portion of the file. Am using Vista
on
my laptop. Can you help with this error?
 
R

Russ Valentine [MVP-Outlook]

Doubt you closed Outlook. Look and see.
--
Russ Valentine
[MVP-Outlook]
annt said:
I am trying to copy the file. Outlook is closed. Below is the message I
am
getting when I try to paste it into another folder. I realize this isn't
difficult, but can't figure out why the heck I'm getting this message.
(I'll refrain on my comments regarding Vista.) Any other ideas to backup
this file so I can load OL2003 and hopefully get this new laptop working
properly. Thank you.

Russ Valentine said:
What are you doing? We can't tell what you are doing wrong when you fail
to
stat what you are doing.
This is not difficult.
Close Outlook.
Copy your Outlook data file.
--
Russ Valentine
[MVP-Outlook]
annt said:
Am trying to back up my pst in Outlook 2000 so I can install OL2003. I
keep
getting an error message (0x80070021) - the process cannot access the
file
because another process has locked a portion of the file. Am using
Vista
on
my laptop. Can you help with this error?
 

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