Problem moving .pst file

[sarah.biz]

I want to move a .pst file from C drive to another internal drive using copy
and paste in Explorer. I get an error message "Cannot copy Outlook: the
process cannot access the file because another process has locked a portion
of the file." Outlook is closed when trying to move the file. Any ideas?

 

[Oliver Vukovics [Public Shareware]]

Hi Sarah,

please check in the "Task Manager" under process, if "outlook.exe" is realy
stopped.

 

[DL]

If Outlook is truly closed, check in Task Manager for outlook.exe process,
then something else is accessing the pst file, eg Desktop search
application, fax software, sync software etc

 

[sarah.biz]

Thanks to both of you. I did find that Outlook was running in the task
manager even though I had closed it. As a result I shut down the computer,
restarted, and moved the file before reopening Outlook. Strange that it
remained running, but it is clearly a known problem.