G
Guest
I have a user that is having trouble replying to messages. She types in what
she needs to say, then clicks SEND and nothing happens. The button depresses
but the window remains and no email is sent.
If she closes the email and says "Yes" to "Save as Draft?" she can reopen it
and send it on its way without any problems. Its the initial Reply send that
we can't seem to fix.
I'm leaning towards a corrupt PST file, however she is now on her 3rd PST
file, and second profile. I have reinstalled Office, and also ran updates to
get the latest service packs and hot fixes. The problem still remains.
Thanks
she needs to say, then clicks SEND and nothing happens. The button depresses
but the window remains and no email is sent.
If she closes the email and says "Yes" to "Save as Draft?" she can reopen it
and send it on its way without any problems. Its the initial Reply send that
we can't seem to fix.
I'm leaning towards a corrupt PST file, however she is now on her 3rd PST
file, and second profile. I have reinstalled Office, and also ran updates to
get the latest service packs and hot fixes. The problem still remains.
Thanks