Signature cause error on reply

[HJD]

Hi,
I have a rep running office 2007. Almost everytime she tries to reply to an
email, she get an error "Cannot send this item"
Her signature is set to be used when replying, that how she and her manager
want it. This signature has our logo in it. If I delete the logo, the email
goes through. If I could just remove the logo, I wouldn't have a problem, but
they want the logo.
Any ideas?

 

[Diane Poremsky [MVP]]

Is that the complete error? At what point in the process does she get the
error - as she sends it to the outbox or when the outbox sends it to the
server or does the server kick it back?

How large is the logo? If you enable the sig for new mail, do you get the
same error? If the logo attached or do you use a url to pull it from a web
server?

--
Diane Poremsky [MVP - Outlook]

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