Outlook 2000 Application Failure Event ID 1000

  • Thread starter Thread starter WantaDA40
  • Start date Start date
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WantaDA40

I'm running Windows XP and recently started receiving the following message
when starting Outlook.

The main Outlook window appear, folders and such are shown, the application
takes a long time, then the error message pops up.

Safe mode does not prevent the error.

The error message displayed is "Microsoft Outlook has encountered a problem
and needed to close. We are sorry for the inconvenience."

Below is the information from the Event Viewer:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/28/2010
Time: 8:59:10 PM
User: N/A
Computer: MAINONE
Description:
Faulting application outlook.exe, version 9.0.0.2416, faulting module
unknown, version 0.0.0.0, fault address 0x0007f792.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6f 75 74 ure out
0018: 6c 6f 6f 6b 2e 65 78 65 look.exe
0020: 20 39 2e 30 2e 30 2e 32 9.0.0.2
0028: 34 31 36 20 69 6e 20 75 416 in u
0030: 6e 6b 6e 6f 77 6e 20 30 nknown 0
0038: 2e 30 2e 30 2e 30 20 61 .0.0.0 a
0040: 74 20 6f 66 66 73 65 74 t offset
0048: 20 30 30 30 37 66 37 39 0007f79
0050: 32 0d 0a 2..

The Error Report Contents is:

Exception Information
Code: 0xc0000005 Flags: 0x00000000
Record 0x0000000000000000 Address 0x000000000007f787
 
Start with updating Office 2000 to SP3 level and additional updates. You are
currently running an unpatched version.
 
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