Other devices error code 28

J

Joe

I have a new Gateway computer and I have an error in device manager that I
can not get rid of. It is in Unknown Device--Other Devices and it has a
yellow question mark there--error code 28. I have uninstalled the device
many times but it keeps trying to install with hardware wizard many
times--however, I do not even know what the device is because it does not
tell me the device name. Gateway tech support can not seem to help me
either. Everything seems to work fine on the computer, at this time, but I
would like to know how to find out what the device is that is gving the
error and how to fix it. Is it a USB device? An internal flaw? Or do I
just ignore it? Is there a way to detect and fix this error? Please
Help!!
Thanks
Joe
 
P

paulmd

Joe said:
I have a new Gateway computer and I have an error in device manager that I
can not get rid of. It is in Unknown Device--Other Devices and it has a
yellow question mark there--error code 28. I have uninstalled the device
many times but it keeps trying to install with hardware wizard many
times--however, I do not even know what the device is because it does not
tell me the device name. Gateway tech support can not seem to help me
either. Everything seems to work fine on the computer, at this time, but I
would like to know how to find out what the device is that is gving the
error and how to fix it. Is it a USB device? An internal flaw? Or do I
just ignore it? Is there a way to detect and fix this error? Please
Help!!
Thanks
Joe

http://support.gateway.com/support/drivers/dlcenter.asp

See if they offer a chipset driver. It could also be attached to one of
your other devices.

But If it ain't broke.....
 
G

Guest

I would also check in your BIOS settings and see if any intergrated devices
such as a smart card reader or other internal device is enabled but not
installed . I know on many systems i have seen things such as compact flash
readers that were onboard hardware were enabled and not installed and it
shows up as unknown hardware and gives a erro code 28. just something to look
in to .
 
J

Joe

I did a little more research on the device and in details in hardware
manager it says it could be ACPI\AWY0001 what is that? And what can I do to
fix the unknow device?
 
V

vivien wainwright

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Posted as a reply to:

Other devices error code 28

I have a new Gateway computer and I have an error in device manager that I
can not get rid of. It is in Unknown Device--Other Devices and it has a
yellow question mark there--error code 28. I have uninstalled the device
many times but it keeps trying to install with hardware wizard many
times--however, I do not even know what the device is because it does not
tell me the device name. Gateway tech support can not seem to help me
either. Everything seems to work fine on the computer, at this time, but I
would like to know how to find out what the device is that is gving the
error and how to fix it. Is it a USB device? An internal flaw? Or do I
just ignore it? Is there a way to detect and fix this error? Please
Help!
Thank
Joe

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx
 
P

Paul

vivien said:
Posted as a reply to:

Other devices error code 28

I have a new Gateway computer and I have an error in device manager that I
can not get rid of. It is in Unknown Device--Other Devices and it has a
yellow question mark there--error code 28. I have uninstalled the device
many times but it keeps trying to install with hardware wizard many
times--however, I do not even know what the device is because it does not
tell me the device name. Gateway tech support can not seem to help me
either. Everything seems to work fine on the computer, at this time, but I
would like to know how to find out what the device is that is gving the
error and how to fix it. Is it a USB device? An internal flaw? Or do I
just ignore it? Is there a way to detect and fix this error? Please
Help!!
Thanks
Joe

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx

Using the EggHeadCafe, makes it extremely difficult to follow what you
are replying to.

You should probably have started a fresh thread, rather than replying to
a USENET thread from December 2006.

http://groups.google.ca/group/micro...94def/c26069b3b06f9e77?tvc=1#c26069b3b06f9e77

The thread you were replying to, was discussing the AMD AwayMode driver,
something apparently used on a Media Center PC.

http://www.tim.id.au/blog/tims-free-for-all-driver-guide/

"ACPI\AWY0001 device

This device appears to be part of supporting Away Mode in XP Media Centre;
I’ve seen it as an on/off option in BIOS on a few new machines. Away mode
seems to be like a lesser standby, where things can wake up faster."

You should at least identify the computer model number, so
people have some clue what the problem could be.

Paul
 
P

Peter Foldes

Paul

You are wasting your time answering these leech posts from EggHeadCafe . They are
not able to see your reply
 
D

DAVID KEW

I recently recieved CODE 28.It was about my ALL INONE HP PRINTER.I found it in DEVISE MANAGER with a yellow marker in it.There was also a FAX MACHINE attached to my printer in Computer Devises.I have not got a Fax Machine,so I removed it,only for it to return later.My HP ALL IN ONE printer didnt need a new driver ,as my Computer was telling me.!It was already installed and it was running perfect,without any problems.Code 28 means the printer can be used offline.Also another Item appeared in Device Manager with a yellow icon.It was called a soft top modem.Ehhhh,whats a soft top modem? But it also had CODE 28,which meant it could be used OFF LINE. About 12 o,clock midnight,my computer started acting strange,and I kept losing connection to the internet.I checked Device Manager again and the Fax Machine had returned and the soft top modem,both with yellow icons.I removed said items,but they promptly returned.I then realised I was offline ,but my computer was still in use.So someone or a virus was useing my computer offline.I have never used my computer Offline So I quickly disconnected my computer,turned off E/c and Tele connection.How was someone getting into my computer,I had NORTON 360 installed,and had all remote connections turned off,so how could they get in.I had recently downloaded an Office program,so to cut a long story short,there was a remote connection turned on,in the office program.Quickly removed remote connection and Office program,I,m sure it was MicroSoft Office.Problem fixed.CODE 28 means your computer can be used OFFLINE. When you turn off your computer at night,dissconnect from e/c and Tele line,but before you do,just watch your yellowlight on your Tower/modem,if its still flashing off and on,its a sure sign its still being used " OFFLINE ".I have not had the same trouble again,make sure there are no remote connections still open,or a BACK DOOR. " CODE 28 means OFFLINE USE.Hope this helps.
 
P

Paul

DAVID KEW wrote and wrote:

I recently recieved CODE 28.It was about my ALL INONE HP PRINTER.
I found it in DEVISE MANAGER with a yellow marker in it.There was
also a FAX MACHINE attached to my printer in Computer Devises.I have
not got a Fax Machine,so I removed it,only for it to return later.
My HP ALL IN ONE printer didnt need a new driver ,as my Computer
was telling me.!It was already installed and it was running perfect,
without any problems.Code 28 means the printer can be used offline.
Also another Item appeared in Device Manager with a yellow icon.
It was called a soft top modem.Ehhhh,whats a soft top modem? But
it also had CODE 28,which meant it could be used OFF LINE. About
12 o,clock midnight,my computer started acting strange,and I kept
losing connection to the internet.I checked Device Manager again
and the Fax Machine had returned and the soft top modem,both with
yellow icons.I removed said items,but they promptly returned.
I then realised I was offline ,but my computer was still in use.
So someone or a virus was useing my computer offline.I have never
used my computer Offline So I quickly disconnected my computer,
turned off E/c and Tele connection.How was someone getting into
my computer,I had NORTON 360 installed,and had all remote connections
turned off,so how could they get in.I had recently downloaded
an Office program,so to cut a long story short,there was a remote
connection turned on,in the office program.Quickly removed remote
connection and Office program,I,m sure it was MicroSoft Office.
Problem fixed.CODE 28 means your computer can be used OFFLINE.
When you turn off your computer at night,dissconnect from e/c
and Tele line,but before you do,just watch your yellowlight on
your Tower/modem,if its still flashing off and on,its a sure
sign its still being used " OFFLINE ".I have not had the same
trouble again,make sure there are no remote connections still
open,or a BACK DOOR. " CODE 28 means OFFLINE USE.Hope this helps.

*******

For a person who takes their security as seriously as you do,
you should purchase what we call "Just A Printer". Such a device
doesn't have a lot of "do dads" on it, and all it can do is print.
No secret agent can get inside one of these. The computer
cannot order pizza while you're asleep, if you use one of these.

http://www.newegg.com/Product/Product.aspx?Item=N82E16828115503

"Ink guzzler !!

Cons: Black ink empty after 120 pages. Color tanks 2/3 empty
even though I was printing in Fast Draft-black only.
Software installs all kinds of extra junk-Bing Toolbar,
Ms Silverlight, Hp toolbar- even the basic driver on the
web does this. Printer is very slow to start. When printing
it shakes the bookcase so bad I can feel it in the floor."

But it's only $50.

Also, if you want to know about Code 28, try a page like this.

http://pcsupport.about.com/od/findbyerrormessage/a/code-28-error.htm

"The drivers for this device are not installed. (Code 28)"

If the computer thinks the drivers are not installed, then what
can it do ? Nothing. If there are no drivers, then it can't use
that interface.

It sounds to me, like the OS decided to re-enumerate all the hardware,
your network connection dropped as a result, and some program you
were running, tried to reach the Internet, triggering an attempt
to use the modem in the printer. While you can look in the setupapi.log
for evidence of this, that isn't going to tell you what triggered it.
I've had this happen on my Windows XP machine just once, but I was
not able to figure out what triggered re-enumeration. In any case,
the computer is not infected, so that isn't the cause. There were no
other bizarre behaviors, no ordering of pizza at midnight or the like.
My re-enumeration happened at boot time, and not at midnight. Checking
the setupapi.log file, I could see it had re-installed all the same
old drivers (drivers that are already stored in the OS and ready to go).

Paul
 

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