operation fails when opening outlook

G

Guest

I get the error message "the operation failed" when opening outlook. Then it
goes away. I have never been able to use my Outlook, only Outlook Express.
PLease help.
 
B

Brian Tillman

teddyshoe said:
I get the error message "the operation failed" when opening outlook.
Then it goes away. I have never been able to use my Outlook, only
Outlook Express. PLease help.

Did you create a mail profile and define your accounts in Outlook?
 
V

VanguardLH

in message
I get the error message "the operation failed" when opening outlook.
Then it
goes away. I have never been able to use my Outlook, only Outlook
Express.
PLease help.


Try starting Outlook in its safe mode ("outlook.exe /safe"). That
will not load any plug-ins that you installed in Outlook. When
Outlook loads, it also has to load all the installed plug-ins for it
(and when Outlook exits it first has to unload all those plug-ins).
If a plug-in is screwing up then it also screws up the load/exit of
Outlook.
 
B

Brian Tillman

teddyshoe said:
I can't even open the file to do that unless you have a technique for
me. Thanks

Open what file? Create your mail profile in Control Panel's Mail applet.
 

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