Operation could not be completed (Installing printer)

G

Guest

Dear Wes,

I cannot, for some reason, make my computer copy to the clipboard when I
double click on "event viewer" and then pasting it to Notepad. I have save a
copy of the log that I mentionen in my last posting in file form, each
section - application, security, and system. Could I email those files to
you and achieve the same end?

Thanks in advance.

P.S. Thanks for being patient. The learning curve is pretty much vertical
right now.

Wesley Vogel said:
Event ID & the Event Source are very important.

To open the Event Viewer...
Start | Run | Type: eventvwr | Click OK

For any Events that seem related to the problem...

Double click the event in Event Viewer | Click: the button below the second
arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad | Also click on:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Copy and paste to Notepad | Click the [+] Related Knowledge
Base articles | Follow any links that might be useful

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
braceyr said:
Dear Ramesh,

Could you give me some directions on how to accomplish the posting of the
error details? Is there a simple copy/paste routine that could do it or
is it a manual process? I tried looking for the copy paste routine, but I
didn't find it.

Thanks in advance.

Ramesh said:
Here is the "error" break down: 11 errors - service control manager, 5
errors - print.

Please post the details.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Dear Ramesh,

Another day of the same stuff. Anyway, I applied your last posting,
clearing the events log. There was not any change. What I did do though
was
to go to the events log immediately after rebooting to see what had
transpired in the reboot process. Here is the "error" break down: 11
errors - service control manager, 5 errors - print. I don't know for
sure what to make of this information. I hope you do.

I was dismayed when I booted up my computer today. After having the
ability to print yesterday, not being able to print today was
frustrating. It was interesting in that, as I state earlier, I had
added a couple of printers, shut down my machine, started it up again,
and they were still there, but now, today, they were gone.

I will be looking forward to your reply.

Thanks in advance.

:

In the Event log, skip the "informational" entries, and look at the
entries
denoted by Red X. You may try clearing the log once and restart.

Is the PC Mechanics program a worthwhile investment?

I don't use any registry cleaner. If you're going to use one (to clear
MRUs
and other stuff like that), use it with caution. A complete registry
backup
would be needed, as we've heard many many horror stories about registry
cleaners..


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Dear Ramesh,

I went to the website that you suggested and found the eventlog/service
control manager. I don't know what exactly I am to looking for, but
here is
what I did see:

The first error occured on 4/10 - Source DCOM, Event ID10005 -
Attempting to
start Msk Service.

The second error - 4/11 - IrDA Protocoal Service failure

Third error - 4/11 - Infrared Monitor error

What do you make of that and what other information would you like?

Also, while I was at winxptutor, I found a registry mechanic trial
program which I downloaded and ran. It found 801 problems and repair
the problems down to 55. That is still a boat load of problems. Is the
PC Mechanics program a worthwhile investment?

Thanks in advance.
 
W

Wesley Vogel

You have to open the Event Viewer, Click on Application, Security or System,
then double click an event to even see the Copy button.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
braceyr said:
Dear Wes,

I cannot, for some reason, make my computer copy to the clipboard when I
double click on "event viewer" and then pasting it to Notepad. I have
save a copy of the log that I mentionen in my last posting in file form,
each section - application, security, and system. Could I email those
files to you and achieve the same end?

Thanks in advance.

P.S. Thanks for being patient. The learning curve is pretty much
vertical right now.

Wesley Vogel said:
Event ID & the Event Source are very important.

To open the Event Viewer...
Start | Run | Type: eventvwr | Click OK

For any Events that seem related to the problem...

Double click the event in Event Viewer | Click: the button below the
second arrow (looks like two pages) [[Copies the details of the event to
the Clipboard.]] | Paste into Notepad | Also click on:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Copy and paste to Notepad | Click the [+] Related
Knowledge Base articles | Follow any links that might be useful

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
braceyr said:
Dear Ramesh,

Could you give me some directions on how to accomplish the posting of
the error details? Is there a simple copy/paste routine that could do
it or is it a manual process? I tried looking for the copy paste
routine, but I didn't find it.

Thanks in advance.

:

Here is the "error" break down: 11 errors - service control manager,
5 errors - print.

Please post the details.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Dear Ramesh,

Another day of the same stuff. Anyway, I applied your last posting,
clearing the events log. There was not any change. What I did do
though was
to go to the events log immediately after rebooting to see what had
transpired in the reboot process. Here is the "error" break down: 11
errors - service control manager, 5 errors - print. I don't know for
sure what to make of this information. I hope you do.

I was dismayed when I booted up my computer today. After having the
ability to print yesterday, not being able to print today was
frustrating. It was interesting in that, as I state earlier, I had
added a couple of printers, shut down my machine, started it up again,
and they were still there, but now, today, they were gone.

I will be looking forward to your reply.

Thanks in advance.

:

In the Event log, skip the "informational" entries, and look at the
entries
denoted by Red X. You may try clearing the log once and restart.

Is the PC Mechanics program a worthwhile investment?

I don't use any registry cleaner. If you're going to use one (to clear
MRUs
and other stuff like that), use it with caution. A complete registry
backup
would be needed, as we've heard many many horror stories about
registry cleaners..


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Dear Ramesh,

I went to the website that you suggested and found the
eventlog/service control manager. I don't know what exactly I am to
looking for, but here is
what I did see:

The first error occured on 4/10 - Source DCOM, Event ID10005 -
Attempting to
start Msk Service.

The second error - 4/11 - IrDA Protocoal Service failure

Third error - 4/11 - Infrared Monitor error

What do you make of that and what other information would you like?

Also, while I was at winxptutor, I found a registry mechanic trial
program which I downloaded and ran. It found 801 problems and repair
the problems down to 55. That is still a boat load of problems. Is
the PC Mechanics program a worthwhile investment?

Thanks in advance.
 
G

Guest

Dear Wes:

Thanks for the help, I finally figured it out. Anyway, here is the listing
for the error type entries that popped up during a retart. If you need more
information let me know.

Again, thanks for the help.

Security:
Event Type: Failure Audit
Event Source: Security
Event Category: Policy Change
Event ID: 615
Date: 5/2/2006
Time: 3:26:34 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: CPQ69152571831
Description:
IPSec Services: IPSec Services has experienced a critical failure and has
shut down with error code: The network connection was aborted by the local
system.
.. Stopped IPSec Services can be a potential security hazard to the machine.
Please contact your machine administrator to re-start the service.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Failure Audit
Event Source: Security
Event Category: Policy Change
Event ID: 615
Date: 5/2/2006
Time: 3:26:34 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: CPQ69152571831
Description:
IPSec Services: IPSec Services failed to initialize IKE module with error
code: The attempted operation is not supported for the type of object
referenced.
.. IPSec Services could not be started.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Failure Audit
Event Source: Security
Event Category: Policy Change
Event ID: 615
Date: 5/2/2006
Time: 10:19:04 AM
User: NT AUTHORITY\NETWORK SERVICE
Computer: CPQ69152571831
Description:
IPSec Services: IPSec Services has experienced a critical failure and has
shut down with error code: The network connection was aborted by the local
system.
.. Stopped IPSec Services can be a potential security hazard to the machine.
Please contact your machine administrator to re-start the service.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Failure Audit
Event Source: Security
Event Category: Policy Change
Event ID: 615
Date: 5/2/2006
Time: 10:19:04 AM
User: NT AUTHORITY\NETWORK SERVICE
Computer: CPQ69152571831
Description:
IPSec Services: IPSec Services failed to initialize IKE module with error
code: The attempted operation is not supported for the type of object
referenced.
.. IPSec Services could not be started.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Failure Audit
Event Source: Security
Event Category: Policy Change
Event ID: 615
Date: 5/2/2006
Time: 10:18:59 AM
User: NT AUTHORITY\NETWORK SERVICE
Computer: CPQ69152571831
Description:
IPSec Services: IPSec Services failed to get the complete list of network
interfaces on the machine. This can be a potential security hazard to the
machine since some of the network interfaces may not get the protection as
desired by the applied IPSec filters. Please run IPSec monitor snap-in to
further diagnose the problem.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Failure Audit
Event Source: Security
Event Category: Policy Change
Event ID: 615
Date: 5/1/2006
Time: 7:32:36 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: CPQ69152571831
Description:
IPSec Services: IPSec Services has experienced a critical failure and has
shut down with error code: The network connection was aborted by the local
system.
.. Stopped IPSec Services can be a potential security hazard to the machine.
Please contact your machine administrator to re-start the service.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Failure Audit
Event Source: Security
Event Category: Policy Change
Event ID: 615
Date: 5/1/2006
Time: 7:32:36 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: CPQ69152571831
Description:
IPSec Services: IPSec Services failed to initialize IKE module with error
code: The attempted operation is not supported for the type of object
referenced.
.. IPSec Services could not be started.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Application:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 5/2/2006
Time: 3:31:33 PM
User: N/A
Computer: CPQ69152571831
Description:
Fault bucket 217783609.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 32 31 37 37 38 33 36 30 21778360
0010: 39 0d 0a 9.. Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 5/2/2006
Time: 3:25:57 PM
User: N/A
Computer: CPQ69152571831
Description:
Faulting application spoolsv.exe, version 5.1.2600.2696, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 70 6f ure spo
0018: 6f 6c 73 76 2e 65 78 65 olsv.exe
0020: 20 35 2e 31 2e 32 36 30 5.1.260
0028: 30 2e 32 36 39 36 20 69 0.2696 i
0030: 6e 20 6e 74 64 6c 6c 2e n ntdll.
0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.
0040: 32 36 30 30 2e 32 31 38 2600.218
0048: 30 20 61 74 20 6f 66 66 0 at off
0050: 73 65 74 20 30 30 30 31 set 0001
0058: 38 66 65 61 8fea

System:
Event Type: Error
Event Source: Print
Event Category: None
Event ID: 23
Date: 5/2/2006
Time: 3:25:42 PM
User: NT AUTHORITY\SYSTEM
Computer: CPQ69152571831
Description:
Printer \\JANELLE\VCS failed to initialize because a suitable HP DeskJet
930C/932C/935C driver could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Print
Event Category: None
Event ID: 23
Date: 5/2/2006
Time: 3:25:45 PM
User: NT AUTHORITY\SYSTEM
Computer: CPQ69152571831
Description:
Printer \\LAB10\HP660C failed to initialize because a suitable HP DeskJet
660C driver could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Print
Event Category: None
Event ID: 23
Date: 5/2/2006
Time: 3:25:45 PM
User: NT AUTHORITY\SYSTEM
Computer: CPQ69152571831
Description:
Printer Auto HP DeskJet 930C/932C/935C on VCSOFFICE-001 failed to initialize
because a suitable HP DeskJet 930C/932C/935C driver could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Print
Event Category: None
Event ID: 23
Date: 5/2/2006
Time: 3:25:45 PM
User: NT AUTHORITY\SYSTEM
Computer: CPQ69152571831
Description:
Printer Fax failed to initialize because a suitable Microsoft Shared Fax
Driver driver could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Print
Event Category: None
Event ID: 23
Date: 5/2/2006
Time: 3:25:45 PM
User: NT AUTHORITY\SYSTEM
Computer: CPQ69152571831
Description:
Printer Microsoft Office Document Image Writer failed to initialize because
a suitable Microsoft Office Document Image Writer Driver driver could not be
found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 5/2/2006
Time: 3:28:26 PM
User: N/A
Computer: CPQ69152571831
Description:
The IrDA Protocol service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 5/2/2006
Time: 3:28:26 PM
User: N/A
Computer: CPQ69152571831
Description:
The Infrared Monitor service depends on the IrDA Protocol service which
failed to start because of the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 5/2/2006
Time: 3:28:26 PM
User: N/A
Computer: CPQ69152571831
Description:
Timeout (30000 milliseconds) waiting for the Ati HotKey Poller service to
connect.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 5/2/2006
Time: 3:28:26 PM
User: N/A
Computer: CPQ69152571831
Description:
The Ati HotKey Poller service failed to start due to the following error:
The service did not respond to the start or control request in a timely
fashion.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 5/2/2006
Time: 3:28:26 PM
User: N/A
Computer: CPQ69152571831
Description:
Timeout (30000 milliseconds) waiting for the McAfee SpamKiller Server
service to connect.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 5/2/2006
Time: 3:28:26 PM
User: N/A
Computer: CPQ69152571831
Description:
The McAfee SpamKiller Server service failed to start due to the following
error:
The service did not respond to the start or control request in a timely
fashion.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 5/2/2006
Time: 3:28:26 PM
User: N/A
Computer: CPQ69152571831
Description:
The IPSEC Services service terminated with the following error:
The attempted operation is not supported for the type of object referenced.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 5/2/2006
Time: 3:28:44 PM
User: N/A
Computer: CPQ69152571831
Description:
Timeout (30000 milliseconds) waiting for the McAfee SpamKiller Server
service to connect.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 5/2/2006
Time: 3:28:44 PM
User: CPQ69152571831\COMPAQ USER
Computer: CPQ69152571831
Description:
DCOM got error "The service did not respond to the start or control request
in a timely fashion. " attempting to start the service MskService with
arguments "" in order to run the server:
{5109B8D8-73AF-4C41-A70E-73707E1F908A}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 5/2/2006
Time: 3:28:45 PM
User: N/A
Computer: CPQ69152571831
Description:
The McAfee SpamKiller Server service failed to start due to the following
error:
The service did not respond to the start or control request in a timely
fashion.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 5/2/2006
Time: 3:31:22 PM
User: N/A
Computer: CPQ69152571831
Description:
The Print Spooler service terminated unexpectedly. It has done this 1
time(s). The following corrective action will be taken in 60000
milliseconds: Restart the service.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Print
Event Category: None
Event ID: 23
Date: 5/2/2006
Time: 3:34:29 PM
User: NT AUTHORITY\SYSTEM
Computer: CPQ69152571831
Description:
Printer \\JANELLE\VCS failed to initialize because a suitable HP DeskJet
930C/932C/935C driver could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Print
Event Category: None
Event ID: 23
Date: 5/2/2006
Time: 3:34:29 PM
User: NT AUTHORITY\SYSTEM
Computer: CPQ69152571831
Description:
Printer \\LAB10\HP660C failed to initialize because a suitable HP DeskJet
660C driver could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Print
Event Category: None
Event ID: 23
Date: 5/2/2006
Time: 3:34:29 PM
User: NT AUTHORITY\SYSTEM
Computer: CPQ69152571831
Description:
Printer Auto HP DeskJet 930C/932C/935C on VCSOFFICE-001 failed to initialize
because a suitable HP DeskJet 930C/932C/935C driver could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Print
Event Category: None
Event ID: 23
Date: 5/2/2006
Time: 3:34:29 PM
User: NT AUTHORITY\SYSTEM
Computer: CPQ69152571831
Description:
Printer Fax failed to initialize because a suitable Microsoft Shared Fax
Driver driver could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Print
Event Category: None
Event ID: 23
Date: 5/2/2006
Time: 3:34:29 PM
User: NT AUTHORITY\SYSTEM
Computer: CPQ69152571831
Description:
Printer Microsoft Office Document Image Writer failed to initialize because
a suitable Microsoft Office Document Image Writer Driver driver could not be
found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 5/2/2006
Time: 3:34:35 PM
User: N/A
Computer: CPQ69152571831
Description:
The Print Spooler service terminated unexpectedly. It has done this 2
time(s). The following corrective action will be taken in 60000
milliseconds: Restart the service.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Application:


Wesley Vogel said:
Event ID & the Event Source are very important.

To open the Event Viewer...
Start | Run | Type: eventvwr | Click OK

For any Events that seem related to the problem...

Double click the event in Event Viewer | Click: the button below the second
arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad | Also click on:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Copy and paste to Notepad | Click the [+] Related Knowledge
Base articles | Follow any links that might be useful

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427

Event Viewer overview
http://www.microsoft.com/resources/.../xp/all/proddocs/en-us/event_overview_01.mspx

This can also be very useful.
You need to have the Event ID & the Event Source.

To view Windows XP Events and Errors, type the Source (for example, Print)
and/or the Event code (for example, 20) into the ID field, then click the Go
button. Source and Event codes may be found in the Event Viewer logs.

Windows XP Home/Professional Events and Errors
http://www.microsoft.com/technet/support/ee/ee_advanced.aspx

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
braceyr said:
Dear Ramesh,

Could you give me some directions on how to accomplish the posting of the
error details? Is there a simple copy/paste routine that could do it or
is it a manual process? I tried looking for the copy paste routine, but I
didn't find it.

Thanks in advance.

Ramesh said:
Here is the "error" break down: 11 errors - service control manager, 5
errors - print.

Please post the details.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Dear Ramesh,

Another day of the same stuff. Anyway, I applied your last posting,
clearing the events log. There was not any change. What I did do though
was
to go to the events log immediately after rebooting to see what had
transpired in the reboot process. Here is the "error" break down: 11
errors - service control manager, 5 errors - print. I don't know for
sure what to make of this information. I hope you do.

I was dismayed when I booted up my computer today. After having the
ability to print yesterday, not being able to print today was
frustrating. It was interesting in that, as I state earlier, I had
added a couple of printers, shut down my machine, started it up again,
and they were still there, but now, today, they were gone.

I will be looking forward to your reply.

Thanks in advance.

:

In the Event log, skip the "informational" entries, and look at the
entries
denoted by Red X. You may try clearing the log once and restart.

Is the PC Mechanics program a worthwhile investment?

I don't use any registry cleaner. If you're going to use one (to clear
MRUs
and other stuff like that), use it with caution. A complete registry
backup
would be needed, as we've heard many many horror stories about registry
cleaners..


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Dear Ramesh,

I went to the website that you suggested and found the eventlog/service
control manager. I don't know what exactly I am to looking for, but
here is
what I did see:

The first error occured on 4/10 - Source DCOM, Event ID10005 -
Attempting to
start Msk Service.

The second error - 4/11 - IrDA Protocoal Service failure

Third error - 4/11 - Infrared Monitor error

What do you make of that and what other information would you like?

Also, while I was at winxptutor, I found a registry mechanic trial
program which I downloaded and ran. It found 801 problems and repair
the problems down to 55. That is still a boat load of problems. Is the
PC Mechanics program a worthwhile investment?

Thanks in advance.
 
R

Ramesh, MS-MVP

For Print Spooler service error 7031

http://66.102.7.104/search?q=cache:...20Manager&phase=1+error+7031+spooler+xp&hl=en

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Dear Wes:

Thanks for the help, I finally figured it out. Anyway, here is the listing
for the error type entries that popped up during a retart. If you need more
information let me know.

Again, thanks for the help.

Security:
Event Type: Failure Audit
Event Source: Security
Event Category: Policy Change
Event ID: 615
Date: 5/2/2006
Time: 3:26:34 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: CPQ69152571831
Description:
IPSec Services: IPSec Services has experienced a critical failure and has
shut down with error code: The network connection was aborted by the local
system.
.. Stopped IPSec Services can be a potential security hazard to the machine.
Please contact your machine administrator to re-start the service.
 
G

Guest

Dear Ramesh,

Thank you for your response.

I went the website that you listed. From what I read, the McAffee software
that I have running on my computer is part of the reason that I have incurred
this problem. Secondly, what are you suggesting as a solution to the problem?

Thanks in advance.
 
R

Ramesh, MS-MVP

Hi braceyr,

I'd try a clean boot troubleshooting (which involves turning off the 3rd
party services and processes from running at Windows startup). This can help
you determine if McAfee is implicated.

How to perform a clean boot in Windows XP:
http://support.microsoft.com/kb/310353

How to perform advanced clean-boot troubleshooting in Windows XP:
http://support.microsoft.com/kb/316434

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Dear Ramesh,

Thank you for your response.

I went the website that you listed. From what I read, the McAffee software
that I have running on my computer is part of the reason that I have
incurred
this problem. Secondly, what are you suggesting as a solution to the
problem?

Thanks in advance.
 

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