operating system

[Guest]

i am having problems with my dell laptop

1. when i start windows in normal mode everthing is black except for the
icons on the screen

2. i am only able to start in safe mode

3. i am getting a lot of error messages pertaining to the system32 folder

5. when i use system restore i am given a limited number of restore points

4. so my question is how do i restore/uninstall then install the operarting
system completely

 

[Bert Kinney]

Hi Anitra,

Pick a restore points that dates to before the problem started.

All About System Restore in WinXP
http://bertk.mvps.org

 

[Guest]

i am having problems with my dell laptop

1. when i start windows in normal mode everthing is black except for the
icons on the screen

2. i am only able to start in safe mode

3. i am getting a lot of error messages pertaining to the system32 folder

5. when i use system restore i am given a limited number of restore points

4. so my question is how do i restore/uninstall then install the operarting
system completely

When you start in Normal mode, the screen is black with only icons, yet you
can only start in safe mode? That makes a lot of sense.
4 comes before 5.
Safe mode has a black background if that's what you mean.
If you want to re-install Win XP, boot from the Installation disk and follow
the instructions.