The WD Diagnostic should be executed on a PC but should create a set of Floppy Disks. The
floppy disk is then booted to test the hard disk.
you want "Data Lifeguard Tools 11 diagnostic"
http://support.wdc.com/download/downloadxml.asp#2
to download
http://support.wdc.com/download/dlg/DlgDiagv504c.exe
--
Dave
| I wish the floppy disk WAS the problem. That would have been Easy!! Yes,
| we have been caught by the "floppy disk left in the drive by a dummy"
| problem.
|
| After wrestling with the hard drive to find out what brand it was (Western
| Digital Protege), and downloading the Diagnostic Tools from WD, now we have
| a "space" problem because the tools .zip file is 1.53MB, too big for a
| floppy. Also, after unzipping it, instructions say to save it on the
| Desktop, then run tests.
|
| Well . . . how do we do that, when ALL we are getting is a black screen with
| "Operating System Not Found?" How do we get to the desktop?
|
| The following was found in the BIOS setup:
|
| Primary Master: WDC WD400EB-11CPFO-(PM)
| Secondary Master: LG CD-ROM CRD-848
|
| Installed Memory 128MB SDRAM
| Core Version: 4.06
| BIOS ver. 3.05 8/24/01
| Processor Serial Number: Disabled
|
| Thanks to everyone for their help. These newsgroups are better than a
| classroom, and this 70+'s couple appreciate your expertise and patience.
|
| Barb and Ray
|
|
| | > Operating system not found has a couple of possible explanations.
| > (1.) The disk drive itself is defective and Windows cannot load
| > (2.) The Drive was formatted or partitioned & no operating system
| > is installed.
| > To determine if the drive is present and spinning up, you'll need to
| > enter BIOS setup. On the Standard page should be a table showing
| > devices currently installed. The hard drive should be connected to
| > the Primary/Master IDE channel. It will appear as a device descriptor
| > like WDC 8021 or Seagate ----.
| > To access BIOS Setup requires a special Key Press when the system
| > is powered on (Del, F1, F2 and F12 are common).
| >
| > | >> We have "inherited" a HP Pavilion 7915 computer that indicates it has
| >> Windows XP in it (we believe about two years old). It is our intention
| >> to get it up and running so we can give it to someone who cannot afford
| >> one.
| >>
| >> When we turn it on, the HP splash screen comes up, then it goes to a
| >> black screen with a blinking cursor in the upper left-hand corner of the
| >> screen . . . after a few seconds the message "Operating System not found"
| >> comes up in the same place. When doing Ctrl-Alt-Del it just repeats the
| >> above.
| >>
| >> If anyone can tell us where to start to get it going, we would sure
| >> appreciate it.
| >>
| >> Barb and Ray
| >>
| >
| >
|
|
