operating system confusion-Vista or not?

C

claremm

I have a new computer running Vista 32 bit. My son bought Company of Heroes
but it doesn't play properly. I tried downloading a new driver for the
graphics card (NVIDIA Ge Force 8300GS) fron Windows but I got this message
"Set Up Error Setup detected that the operating system in use is not Windows
Vista [32-bit]. This set up programme and its associated drivers are designed
to run only on Windows Vista. The installation will be terminated" My
installation disc says Vista so what is going on? I'm confused!!!
 
J

Just.some.guy

Are you running Windows Vista *64* bit, instead of 32 bit? If so, that could
be your problem.
 
A

Andre Da Costa[ActiveWin]

The OP indicated they are running Vista 32 bit.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
Just.some.guy said:
Are you running Windows Vista *64* bit, instead of 32 bit? If so, that
could be your problem.


claremm said:
I have a new computer running Vista 32 bit. My son bought Company of
Heroes
but it doesn't play properly. I tried downloading a new driver for the
graphics card (NVIDIA Ge Force 8300GS) fron Windows but I got this
message
"Set Up Error Setup detected that the operating system in use is not
Windows
Vista [32-bit]. This set up programme and its associated drivers are
designed
to run only on Windows Vista. The installation will be terminated" My
installation disc says Vista so what is going on? I'm confused!!!
 
J

Just.some.guy

Andre Da Costa said:
The OP indicated they are running Vista 32 bit.

Lol...totally missed that.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
Just.some.guy said:
Are you running Windows Vista *64* bit, instead of 32 bit? If so, that
could be your problem.


claremm said:
I have a new computer running Vista 32 bit. My son bought Company of
Heroes
but it doesn't play properly. I tried downloading a new driver for the
graphics card (NVIDIA Ge Force 8300GS) fron Windows but I got this
message
"Set Up Error Setup detected that the operating system in use is not
Windows
Vista [32-bit]. This set up programme and its associated drivers are
designed
to run only on Windows Vista. The installation will be terminated" My
installation disc says Vista so what is going on? I'm confused!!!
 
C

Charlie Tame

claremm said:
I have a new computer running Vista 32 bit. My son bought Company of Heroes
but it doesn't play properly. I tried downloading a new driver for the
graphics card (NVIDIA Ge Force 8300GS) fron Windows but I got this message
"Set Up Error Setup detected that the operating system in use is not Windows
Vista [32-bit]. This set up programme and its associated drivers are designed
to run only on Windows Vista. The installation will be terminated" My
installation disc says Vista so what is going on? I'm confused!!!


Okay, you "Must" have the correct drivers (Not necessarily the very
latest) for both the hardware and the operating system.

Windows update may offer the right drivers but for NVidia there are
doubts about using Windows update to install them, here is why.

You should never do anything else at the same time, if possible even
turn off anti-virus and other security software, but at the very least
do this.

Here is what I recommend. Don't jump in and start yet, just read. From
the control panel uninstall the present drivers, reboot, install the new
drivers, reboot. This keeps everything "Clean" so you don't end up with
half old and half new because something has been fighting with the
installer. See the point?

So to get new drivers go to the NVidia website, not Windows update. You
sill find there is a button you can hit to check your hardware and
present drivers, it says Beta but try it because it has been reliable.

Download the suggested package to your desktop so it is easy to find.
The idea is to have everything you need to hand so that if the desktop
gets messed up (when you get to the next stage) it's not awkward to fix.

You motherboard may have other NVidia parts too so you can check for
other drivers as well, same thing, download but do not install yet.

When you got the packages quite everything and reboot, stop anything
that auto starts that you do not need, Skype, Yahoo IM and stuff.

If you got the Non Video drivers package install that first.

Reboot and again stop anything tha auto starts you do not need.

Here is where you should uninstall the old video drivers, now most of
the time I have found you can get away with missing that step but if you
try missing it be prepared to go back and try again.

Now reboot again (If you uninstalled) and stop the unnecessary stuff again.

Install Video package and reboot, good to go.

I have never had the full procedure fail, most times you can cheat and
get away with it if you don't uninstall but use NVidia's own website,
using Windows update is far less reliable, not because there is anything
wrong with it in theory but because it can easily get messed up by other
things.

Try to keep a hold of these suggestions as Video card drivers change
quite often and the latest usually brings some benefits, it is not
something you want to be frightened to change or update.

Always keep a copy of at least one set of drivers, you can then go back
if a new set gives you problems with a particular game, so if the one's
you get now work well archive them some place, it makes sense to archive
the packages you download for anything really, sometimes updates don't
work better...

Main thing is to keep things clean, so sorry if this sounds a bit
daunting but it is far less so that having things get crossed wires... :)
 
B

Bruce Chambers

claremm said:
I have a new computer running Vista 32 bit. My son bought Company of Heroes
but it doesn't play properly.


Is the game certified for use on Vista? Have you tried running it in a
WinXP-compatibility mode?

I tried downloading a new driver for the
graphics card (NVIDIA Ge Force 8300GS) fron Windows but I got this message
"Set Up Error Setup detected that the operating system in use is not Windows
Vista [32-bit]. This set up programme and its associated drivers are designed
to run only on Windows Vista. The installation will be terminated" My
installation disc says Vista so what is going on? I'm confused!!!


In general, I've found it best *not* to download any of the
"Driver" updates from Windows Update, unless they're for a hardware
device originally manufactured by Microsoft. Device drivers provided by
each component's manufacturer's web site are likely to perform better
and offer more features than will the watered-down, "generic" drivers
that those manufacturers provide to Microsoft for distribution via
Windows Update. Check directly with nVidia to obtain the most recent
and most complete drivers for your video controller.


--

Bruce Chambers

Help us help you:


They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
D

David

I must agree, Microsoft's antipiracy measures have reach the level of
rediculous. When I purchased Vista Ultimate, I also purchased their 1-Care
utility suite, paying $50.00 retail. I never was able to activate the
utility and ended up throwing it out. I emailed one of their so called
support sites, telling them they were so piracy paranoid that their going
eventually code themselves out of the market. I doubt if anyone ever read
my protest about the overly rigid security policies, but it is very
gratifying to hear that others do feel the same way. Microsoft is the
biggest monopoly that ever existed. They hqave total control of the
market, so, they have no encentive to accommated the needs of the consumer.
That means that the way it is, is the way it's going to be.
Bruce Chambers said:
claremm said:
I have a new computer running Vista 32 bit. My son bought Company of
Heroes but it doesn't play properly.


Is the game certified for use on Vista? Have you tried running it in a
WinXP-compatibility mode?

I tried downloading a new driver for the graphics card (NVIDIA Ge Force
8300GS) fron Windows but I got this message "Set Up Error Setup detected
that the operating system in use is not Windows Vista [32-bit]. This set
up programme and its associated drivers are designed to run only on
Windows Vista. The installation will be terminated" My installation disc
says Vista so what is going on? I'm confused!!!


In general, I've found it best *not* to download any of the "Driver"
updates from Windows Update, unless they're for a hardware device
originally manufactured by Microsoft. Device drivers provided by each
component's manufacturer's web site are likely to perform better and offer
more features than will the watered-down, "generic" drivers that those
manufacturers provide to Microsoft for distribution via Windows Update.
Check directly with nVidia to obtain the most recent and most complete
drivers for your video controller.


--

Bruce Chambers

Help us help you:


They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand
Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
B

Bruce Chambers

David said:
I must agree, Microsoft's antipiracy measures have reach the level of
rediculous. When I purchased Vista Ultimate, I also purchased their
1-Care utility suite, paying $50.00 retail. I never was able to
activate the utility and ended up throwing it out. I emailed one of
their so called support sites, telling them they were so piracy paranoid
that their going eventually code themselves out of the market. I doubt
if anyone ever read my protest about the overly rigid security policies,
but it is very gratifying to hear that others do feel the same way.
Microsoft is the biggest monopoly that ever existed. They hqave total
control of the market, so, they have no encentive to accommated the
needs of the consumer. That means that the way it is, is the way it's
going to be.


What was you goal with posting the above drivel? To post something as
completely irrelevant to the original question as possible? If so, you
succeeded admirably.


--

Bruce Chambers

Help us help you:


They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
M

MPS

Charlie Tame said:
claremm said:
I have a new computer running Vista 32 bit. My son bought Company of Heroes but it doesn't play
properly. I tried downloading a new driver for the graphics card (NVIDIA Ge Force 8300GS) fron
Windows but I got this message "Set Up Error Setup detected that the operating system in use is
not Windows Vista [32-bit]. This set up programme and its associated drivers are designed to run
only on Windows Vista. The installation will be terminated" My installation disc says Vista so
what is going on? I'm confused!!!


Okay, you "Must" have the correct drivers (Not necessarily the very latest) for both the hardware
and the operating system.

Windows update may offer the right drivers but for NVidia there are doubts about using Windows
update to install them, here is why.

You should never do anything else at the same time, if possible even turn off anti-virus and other
security software, but at the very least do this.

Here is what I recommend. Don't jump in and start yet, just read. From the control panel uninstall
the present drivers, reboot, install the new drivers, reboot. This keeps everything "Clean" so you
don't end up with half old and half new because something has been fighting with the installer.
See the point?

So to get new drivers go to the NVidia website, not Windows update. You sill find there is a
button you can hit to check your hardware and present drivers, it says Beta but try it because it
has been reliable.

Download the suggested package to your desktop so it is easy to find. The idea is to have
everything you need to hand so that if the desktop gets messed up (when you get to the next stage)
it's not awkward to fix.

You motherboard may have other NVidia parts too so you can check for other drivers as well, same
thing, download but do not install yet.

When you got the packages quite everything and reboot, stop anything that auto starts that you do
not need, Skype, Yahoo IM and stuff.

If you got the Non Video drivers package install that first.

Reboot and again stop anything tha auto starts you do not need.

Here is where you should uninstall the old video drivers, now most of the time I have found you
can get away with missing that step but if you try missing it be prepared to go back and try
again.

Now reboot again (If you uninstalled) and stop the unnecessary stuff again.

Install Video package and reboot, good to go.

I have never had the full procedure fail, most times you can cheat and get away with it if you
don't uninstall but use NVidia's own website, using Windows update is far less reliable, not
because there is anything wrong with it in theory but because it can easily get messed up by other
things.

Try to keep a hold of these suggestions as Video card drivers change quite often and the latest
usually brings some benefits, it is not something you want to be frightened to change or update.

Always keep a copy of at least one set of drivers, you can then go back if a new set gives you
problems with a particular game, so if the one's you get now work well archive them some place, it
makes sense to archive the packages you download for anything really, sometimes updates don't work
better...

Main thing is to keep things clean, so sorry if this sounds a bit daunting but it is far less so
that having things get crossed wires... :)

Had similar bad experience when MS offered me 7 updates in one go: 6 Windows updates and 1 for my
nVidia card.

After installing the first MS update my computer crashed and would not restart but for Safe Mode.
It would not respond to any of the 5 or so options offered so I just restarted in plain Safe Mode.

From within Safe Mode I chose "System Restore Point" for one which I had made BEFORE update install
and my system was back up.
So --

1) always, always make a special System Restore Point before any updating!
2) never ever use MS updates for thirdparty drivers
3) use nVidia's driverupdates AFTER succesful MS updating

HTH

Maria
 
C

claremm

Hi Guys, thanks for all your suggestions and advice for this problem. The
game is now up and running. It wasn't my operating system or even my graphics
card, but merely a matter of changing the resolution for the games graphics
from regular to widescreen. D'UH!!! Thanks again
 

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