Opening the Outlook Program

[Guest]

When I double click the icon for Outlook, it takes over 8 minutes for the
program to open and list any messages from the server. During that 8 minute
time frame, the rest of the computer is inoperable. What causes this long
start-up situation?

 

[Guest]

What is your Outlook version and configuration (Exchange, POP3)?

 

[Milly Staples [MVP - Outlook]]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000 or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will need to rebuild any custom toolbars or customizations as the file outcmd.dat controls how the toolbars display. When it becomes corrupted, it will cause Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
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reading.

After furious head scratching, Mike B asked:

| When I double click the icon for Outlook, it takes over 8 minutes for
| the program to open and list any messages from the server. During
| that 8 minute time frame, the rest of the computer is inoperable.
| What causes this long start-up situation?