Opening MSWord 2003 doc

V

vwill

My aunt was using MSWorks when I sent her documents containing text and
graphics using MS Office 2007. She couldn't see the graphics (which I
figured) but could view the text. They weren't lengthy so, I re-created them
using MS Office 2003....she could still view the contents minus graphics
(these were the important items in the doc). I’m using a brand new HP Laptop
with Vista, if that helps.

She uploaded the MSOffice 2003 software via the CD, deleted (accidentally)
MSWorks, and I tried sending the documents again only this time, errors
occurred during downloading of the attachments in the email saying it was
unable to open the documents. In others words, she cannot complete the
downloading of the documents for viewing now. Neither the text or graphics.
What could have happened? We're both using the same app now; MS Office 2003.

What can we do so she’s able to view documents containing graphics that I
send her. We have a very productive & prosperous business that relies on what
I design and send to her.
 
S

Spaceman

Is your Aunt using Vista or Win98?
and I am gathering that you are sending by e-mail right?
 
G

Gordon

Spaceman said:
The e-mail programs are slightly different
Click to expand...

Umm no - Outlook 2003 is Outlook 2003 is Outlook 2003 whether it's on W98,
W2K, XP or Vista....the only difference is in where the mail folder is
stored on the different OSs...
 
S

Spaceman

Gordon said:
Umm no - Outlook 2003 is Outlook 2003 is Outlook 2003 whether it's on W98,
W2K, XP or Vista....the only difference is in where the mail folder is
stored on the different OSs...
Click to expand...

I was attempting to see if OE or maybe MS Mail was the more prevailent
program that
the aunt might be using instead of Outlook.
Not once did the person say the Aunt uses Outlook to recieve
the file.
That is also why I asked.
Are you here to help people or just attack those trying to help?
 
G

Gordon

Spaceman said:
I was attempting to see if OE or maybe MS Mail was the more prevailent
program that
the aunt might be using instead of Outlook.
Not once did the person say the Aunt uses Outlook to recieve
the file.
That is also why I asked.
Are you here to help people or just attack those trying to help?
Click to expand...

If you read the original post you will see that the OP installed Office 2003
on his Aunt's machine. As there was no mention of either OE or Windows Mail,
the inference would be that Outlook is used for email.....
 
S

Spaceman

Gordon said:
If you read the original post you will see that the OP installed Office
2003 on his Aunt's machine. As there was no mention of either OE or
Windows Mail, the inference would be that Outlook is used for email.....
Click to expand...

If you don't know that you have to check the facts and not just assume,
you will have real fun fixing problems
:)
anyways.
Why don't you help him and leave my thoughts alone.
Maybe you have the fix already and are wasting time with me
instead of helping him.
 
V

vwill

Thank you gentlemen. No Sqaubble please.

I sent the email, not via Outlook,because of the differences in programs
that we each use. I sent it via yahoo mail; the way we normally do because
its standard for her. I'm a little bit more computer literate than she is.

Via Yahoo only as an attachment. Normally she's able to download and view
them minus the graphics. since uploading MS Office 2003 programs (ie Word),
she's hasn't been able to view graphics or text.

I'm running Vista. she's running XP
 
V

vwill

He is a she gentlemen....please. I'm waiting for either of you to
help....I've got 15 txt/graphics documents ready tp send. 4 of which are
urgent for a meeting she's scheduled for tomorrow. I'm in Nashville while
she's in phoenix...help.
 
S

Spaceman

vwill said:
Thank you gentlemen. No Sqaubble please.

I sent the email, not via Outlook,because of the differences in programs
that we each use. I sent it via yahoo mail; the way we normally do because
its standard for her. I'm a little bit more computer literate than she is.

Via Yahoo only as an attachment. Normally she's able to download and view
them minus the graphics. since uploading MS Office 2003 programs (ie
Word),
she's hasn't been able to view graphics or text.

I'm running Vista. she's running XP
Click to expand...

So she is using Yahoo mail via Internet Explorer to get the file and e-mail
then?
 
V

vwill

a very good question but, does it matter since we're sending them via yahoo
mail over IE? I'm on the phone with her right now
 
G

Gordon

vwill said:
My aunt was using MSWorks when I sent her documents containing text and
graphics using MS Office 2007. She couldn't see the graphics (which I
figured) but could view the text. They weren't lengthy so, I re-created
them
using MS Office 2003....she could still view the contents minus graphics
(these were the important items in the doc). I’m using a brand new HP
Laptop
with Vista, if that helps.

She uploaded the MSOffice 2003 software via the CD, deleted (accidentally)
MSWorks, and I tried sending the documents again only this time, errors
occurred during downloading of the attachments in the email saying it was
unable to open the documents. In others words, she cannot complete the
downloading of the documents for viewing now. Neither the text or
graphics.
What could have happened? We're both using the same app now; MS Office
2003.

What can we do so she’s able to view documents containing graphics that I
send her. We have a very productive & prosperous business that relies on
what
I design and send to her.
Click to expand...


Are you embedding the graphics, or are you inserting a LINK to the graphic?
Explain what you mean by "She couldn't see the graphics ".
 
S

Spaceman

oops sorry.
I am trying to help,'
Gordon does not seem to want to help but
that of course is not your fault.
:)
I was just trying to find out all the facts about
how the document is being actually sent.
Would your aunt open the attachements themselves?
or just view the mail in Internet Explorer using Yahoo mail?
 
V

vwill

yes....she says , when she tries to open the file, it shows and "Outlook"
(how, I don't know because she's half sleep ) notation.

Question: Does she have to activate her Outlook features in order to receive
mail from me?

FYI: she's booting up now
 
S

Spaceman

vwill said:
a very good question but, does it matter since we're sending them via yahoo
mail over IE? I'm on the phone with her right now
Click to expand...

What I remember about Yahoo is it blocks attachements for instant viewing
and you have to open them manually to see the pictures.
I'm not sure about Yahoo that much now but I would think
it would do such for security reasons

If she is opening the attachements and still getting a problem
I will move to figuring that problem If I can help.
 
G

Gordon

vwill said:
yes....she says , when she tries to open the file, it shows and "Outlook"
(how, I don't know because she's half sleep ) notation.

Question: Does she have to activate her Outlook features in order to
receive
mail from me?

FYI: she's booting up now
Click to expand...

Maybe a silly question - has the copy of Office 2003 that has been installed
on her machine been activated?
 

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