Email Word doc changes view when emailed Word 2003

[Bons]

Hi Guys! You've always been there for me and hope you can help with this
poser. Oneof my students called and said she has a Word document that she
sends out to clients ---they sign it and send it back. It's always worked
fine. All of a sudden it's started printing on 5 pages (it's a 2 page doc).
She said it happens when she sends it to herself as well. I told her to go
up View and click Normal....that worked...so that told me that somehow the
document is changing from Normal to Thumbnail view in transit..... ANY idea
WHY this would happen and what she can do to correct it? I'm sure there must
be some setting in Word that is doing it, but not sure what to tell her.
She's using 2003. THANKS in advance for any light you can shed on this!!!

 

[Suzanne S. Barnhill]

Okay, it's not "changing from Normal to Thumbnail." That doesn't make any
sense. There are several possible factors involved here.

1. If she's opening the document directly from an email attachment and
hasn't disabled Reading Layout view (Tools | Options | General), then it's
opening in that view, and the number of pages in that view is irrelevant to
the actual number of pages. Switching to Print Layout should make it right.

2. If there is a different printer driver on the machine where it's being
opened and the pages end in manual page breaks, then a slight variation in
line breaks might end up forcing the last line of a page to a second page,
resulting in additional pages.

3. If Track Changes is on, the page might appear reduced (though only in
Print Preview) to allow for the marginal balloons.

I'm betting on #1.

 

[Bons]

THANKS, Suzanne!!! As usual you are right on the money!!!! No. 1 was the
culprit! I had noticed that in mine, but never thought to question
it....always just went up to View and changed it to normal.....never thought
about checking out WHY it was doing it! I unchecked that box and did a test
and it read prfectly normal! You are a JEWEL!!! Thanks again!! I LOVE this
site!!!

 

[Suzanne S. Barnhill]

I'm glad I got something right! My track record the last few days seems to
be pretty dismal. <g>