opening attachments

[Stephen]

Hi,

Hope you can help me. I'm unable to open any attachments
that I recieve with my emails on Outlook Express.
Whenever I click on the paper-clip, it says: "OE removed
access to the following unsafe attachments in your email".
On the drop-down menu, all the references to attachments
are lightly shaded indicating disablement.

Any idea's on how to change this so I can read my
attachments?

cheers
stephen

 

[Tim H.]

http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001101107304406?Open

 

[Rob Schneider]

Hi,

Hope you can help me. I'm unable to open any attachments
that I recieve with my emails on Outlook Express.
Whenever I click on the paper-clip, it says: "OE removed
access to the following unsafe attachments in your email".
On the drop-down menu, all the references to attachments
are lightly shaded indicating disablement.

Any idea's on how to change this so I can read my
attachments?

cheers
stephen

See Tools/Options Tab: Security and uncheck "Do not allow attachments...".

Read more about this option/control in Help.

 

[Bruce Chambers]

Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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