opening attachments

G

Guest

I still can't open JPEGs or GIFs in outlook 2003, just get application not
found; have tried all the usual and I can open them fine in windows explorer.
Getting desperate now!
 
B

Brian Tillman

Boris T said:
I still can't open JPEGs or GIFs in outlook 2003, just get
application not found; have tried all the usual and I can open them
fine in windows explorer. Getting desperate now!
Click to expand...

Start Windows Explorer and click Tools>Folder Options>File Types and make
sure the settings are correct for the file type you wish to open.
 
G

Guest

Brian, thanks for the suggestion but have already tried in vain; GIFs and
JPEGs are currently associated with MS Office picture manager but have tried
windows picture & fax viewer, quicktime picture viewer and many others. All
work fine from windows explorer or from the programme itself but not from
within outlook 2003.
 
B

Brian Tillman

Boris T said:
Brian, thanks for the suggestion but have already tried in vain; GIFs
and JPEGs are currently associated with MS Office picture manager but
have tried windows picture & fax viewer, quicktime picture viewer and
many others. All work fine from windows explorer or from the
programme itself but not from within outlook 2003.
Click to expand...

What is the exact text of any error messages that you get.
 
G

Guest

Brian,

Thank you so much, I'm endebted; your last suggestion cracked it!

Regards

Brian Whitlock
 
G

Guest

I'm hoping that you can help me as you did Boris in opening attachments.
I just tried to open an attachment which was preceded by the Explorer logo
and included a pdf extension. I was "told" to save it. I saved it to
Documents and again tried to open it with no luck. What should I do now?
 
B

Brian Tillman

heart said:
I'm hoping that you can help me as you did Boris in opening
attachments. I just tried to open an attachment which was preceded by
the Explorer logo and included a pdf extension. I was "told" to save
it. I saved it to Documents and again tried to open it with no luck.
What should I do now?
Click to expand...

Do you have an application installed that can open the PDF file? If not,
visit http://www.adobe.com/ and download Acrobat Reader.
 
G

Guest

My apologies....I didn't have Acrobat Reader installed as I had thought. It
is now installed and I can open the attachment. Thank you for alerting me to
what I needed to do.
 
M

Miss Grunge

May I be forgiving for hijacking this thread? I have a similar problem with
opening jpegs. I have changed from XP to Vista basic and reinstalled my
Outlook 2003. I am able to open some email attachments, such as *.pdf, but I
cannot open any *.jpg attachments. I don't know why this is so. I have
Adobe Reader 8 installed. Could a hen - blind or otherwise - help me plse.
 
H

Hal Hostetler [MVP P/I]

Can you open these .JPG attachments if you save them to disk first?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com
 
M

Miss Grunge

Haven't tried - why can't I open them just by double-clicking, as with
Windows XP?
Miss G.
 
H

Hal Hostetler [MVP P/I]

Because opening an attachment from within Outlook writes it into a special
temp folder which can become full /corrupt, a fairly common issue corrected
by emptying the folder. Saving the file to disk eliminates the use of this
folder and eliminates it as a culprit. If the file cannot be opened when
saved to disk first, it might be to a totally different issue involving the
..JPG file association. So, try saving the file to disk, see if it opens
from there, and please report back.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com
 
M

Miss Grunge

I saved them to a folder on the desktop but it took this much mess: file-save
attachments-ok-desktop-create new folder-desktop-[create name for a new
folder]-desktop-ok. The folder is then on the desktop and I can dble-click
on it and the photos appear in there.

Plse tell me there is an easier way!
Miss G.
 
H

Hal Hostetler [MVP P/I]

OK, if you can open an attachment after saving it to disk, the problem is
very likely due to Outlook's Secure Temporary Folder being either full or
corrupt. Try emptying this folder and see if the problem persists:

http://support.microsoft.com/kb/817878/en-us
Attachments remain in the Outlook Secure Temporary File folder when you exit
Outlook 2003
http://support.microsoft.com/kb/296115/en-us
OL2002: Opened Attachments Are Saved in a Subdirectory in Your Temporary
Internet Files Directory

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Miss Grunge said:
I saved them to a folder on the desktop but it took this much mess: file-save
attachments-ok-desktop-create new folder-desktop-[create name for a new
folder]-desktop-ok. The folder is then on the desktop and I can dble-click
on it and the photos appear in there.

Plse tell me there is an easier way!
Miss G.

Hal Hostetler said:
Because opening an attachment from within Outlook writes it into a special
temp folder which can become full /corrupt, a fairly common issue corrected
by emptying the folder. Saving the file to disk eliminates the use of this
folder and eliminates it as a culprit. If the file cannot be opened when
saved to disk first, it might be to a totally different issue involving the
..JPG file association. So, try saving the file to disk, see if it opens
from there, and please report back.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

reinstalled
my I
have
Click to expand...
Click to expand...
 
J

Jim R

Boris T said:
I still can't open JPEGs or GIFs in outlook 2003, just get application not
found; have tried all the usual and I can open them fine in windows explorer.
Getting desperate now!
Click to expand...
 

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