opening a .gif file

[Nancy]

Help! I am trying to copy a GIF file from a website and I
am unable to open them. No matter which way I try to open
them (copy/paste or saving as my pictures) they only show
up as a GIF graphic. I have some GIF files that came with
my computer but trying to load one now is impossible.
Any suggestions?

Also... when I go to save the file, it only gives me
the .art or .bmp choice.
Thank you
Nancy

 

[dev]

Nancy said:

Help! I am trying to copy a GIF file from a website and I
am unable to open them. No matter which way I try to open
them (copy/paste or saving as my pictures) they only show
up as a GIF graphic. I have some GIF files that came with
my computer but trying to load one now is impossible.

A .gif IS a graphic format.

Also... when I go to save the file, it only gives me
the .art or .bmp choice.

Try deleting Temporary Internet Files, including off-line files, on
Control Panel|INTERNET OPTIONS|General page.

 

[S.Sengupta]

Hi!Nancy!
To troubleshoot and resolve this behavior, empty the
contents of the Temporary Internet Files folder, and then
delete the files in the Downloaded Program Files folder
that are listed as either Unknown or Damaged.

The list of program files that are downloaded to the
SystemRoot\Downloaded Program Files folder on your hard
disk appears in the Downloaded Program Files window.
In the Status column, note the files that are
listed as either Unknown or Damaged. Remove these files.
To do so, right-click the file, and then click Remove.
When you are prompted to confirm the removal,
click Yes.
Close the Downloaded Program Files window, and
then click OK two times.
Save an image in Internet Explorer to test and
determine if the issue is resolved.

If the issue continues to occur after you remove all
downloaded program files that are listed as Unknown or
Damaged, try removing the other downloaded program files
that are on the list.

Hope it helps.
regards,
ssg/pronetworks.org