Open word document with Vista FTP

[imperialities]

I have a XP ftp server running ServU ftp server version 6.

All clients connect to it via the lan: ftp://server or internet
ftp://outsidetoserver.

Users can browse the folders set up in ServU, and XP users even with
IE7 can open a word document for example.

However Vista users cannot. They get as far as seeing the word
document then when they double-click to open it repeatedly asks for
username and password. Even if I type the ServU administrator or the
administrator of the box username and password it just does the same.

I have tried lowering the security settings of IE7, upgrading ServU to
version 7 and nothing seems to work. There's nothing in event logs
either.

A fix is greatly appreciated

Thanks, Ferrino

 

[Kerry Brown]

In the username field try using the format FTP_server_name\User_Name. Vista
is probably sending Vista_computer_name\User_Name or Domain_name\User_Name.

 

[imperialities]

Thanks Kerry but it didn't work out

Note that the only username I have created is the username Paul in
ServU. There is no windows username Paul.

What I can't understand is that it works perfectly in XP with IE7. Yet
in Vista Paul can browse right through the folders until he tries to
open the Word Document. I have also added Paul to the ServU
administators group also.

Thanks again. Ferrino