Online crash problem with Lucent Win Modem

[Amelie]

(Cross-posted)

I'm just going to start from the beginning.

I have a Lucent Win Modem (by Agere Systems) with driver
version 8.20.0.0 installed. When I am connected to the
Internet, my computer frequently restarts itself; this is
completely random and unpredictable, and the only
consistency I have noticed is that I am always online
when it happens. I am using an up-to-date version of
Norton AntiVirus, and when I scan for viruses, it does
not find any. When I submitted an error report to
Microsoft, I was directed to a web page with this
response:

"Thank you for submitting an error report. This error was
likely caused by:

Lucent Win Modem (ltmdmnt.sys )

An update is available. Downloading updates will improve
the stability and security of your computer. To obtain
the update:

Click the link below to go to the Windows Update Web
site.
On the Windows Update site, click Scan for updates.
After the scan has completed, in the left navigation,
click Driver Updates.
Select Lucent Win Modem and click Add.
Click Review and Install Updates.
Click Install Now."

So I went to the Windows Update website and clicked "Scan
for updates". It found critical updates, service packs,
and Windows XP updates, but I received this message after
the scan: "An error occurred while scanning for driver
updates. We are not able to display any updated drivers
for your system." The Driver Updates link in the left
navigation is not available. What do I do now?

I hope this made sense. My computer knowledge is not
very extensive.

Thanks,
Amelie
amelie683 AT yahoo DOT com

 

[FairMan]

You have to go to the manufacturors site for downloading your drivers. In
your case: http://www.agere.com/support/client/modem_drivers.html

Hope it helps

FairMan