OLYMPUS Master error:

[Guest]

In responce to CHUCKS question,
The error that i get is,
Click on to browse then get in a box
microsoft visual C++ Runtime error!
program:E:\Program Files\OLYMPUS\OLYMPUS Master\OLYMPUS Master.exe.
abnormal programme termination

Hope that someone can help as getting very frustrated with the thing now and
also annoyed that can't even uninstall if there was a problem with
installation then could do again, but can't install again when still on there.
thanks Mistiblue

 

[Chuck]

Usually this shows a mismatch between the runtime visual "C" library and the
application. You may have an older or newer runtime version installed, or
there is even a possibility that some sort of windows "patch" upset things.
You can download the visual "C" runtime from Microsoft.

Olympus Master is not a great loss if it comes to that. (Unless that's all
you have!)

 

[Guest]

In responce to CHUCKS question,
The error that i get is,
Click on to browse then get in a box
microsoft visual C++ Runtime error!
program:E:\Program Files\OLYMPUS\OLYMPUS Master\OLYMPUS Master.exe.
abnormal programme termination

Hope that someone can help as getting very frustrated with the thing now and
also annoyed that can't even uninstall if there was a problem with
installation then could do again, but can't install again when still on there.
thanks Mistiblue

 

[Chuck]

To me this error indicates some sort of a problem/conflict with the C
runtime library. Since the needed C library is likely suppled/part of the
application, and you cannot reinstall the application, you may need to
talk/email Olympus. They may have a method of cleaning things out so that
the appl will reinstall. One thing that bothers me a bit is the location on
E:. Some poorly written applications will only work when installed on the C:
drive. "abnormal programme termination" seems to indicate something other
than US english settings are active.

http://support.microsoft.com/kb/154753/en-us May give you an idea as to the
default C++ librarys called by apps.

 

[dangerjones]

I had this same problem. I'm running Master 2 on Windows 7, and it worked great for a year, then all of a sudden, I started getting that runtime error. It wouldn't even uninstall. I even tried the free trial of Olympus Studio, and it would get a little over halfway installed, then have an error. I was stuck.

Luckily, Olympus customer support is awesome, and after 45 minutes on the phone, we got it working. Here's what I had to do:

Installed the proper package off of this page (for your language and processor) and restarted:
http://code.msdn.microsoft.com/KB961894/Release/ProjectReleases.aspx?ReleaseId=2067

Then the same on this page, and restarted:
http://www.microsoft.com/downloads/...B4-7A5E-4790-A7CF-9E139E6819C0&displaylang=en

And Voila! Worked. Really hope this helps everyone else.

 

[d7869708]

Just wanted to thank you, dangerjones for posting the fix to this error! All too often do I come across dead-end forums that never post the fix or someone saying that they will post the results of the fix, etc...

You've done a brilliant job and fixed my OLYMPUS problem in an instant! All I wanted to do was uninstall the software off a notebook and with your answer I was able to do just that!

Thanks again!

 

[johnmoana]

I had this same problem. I'm running Master 2 on Windows 7, and it worked great for a year, then all of a sudden, I started getting that runtime error. It wouldn't even uninstall. I even tried the free trial of Olympus Studio, and it would get a little over halfway installed, then have an error. I was stuck.

Luckily, Olympus customer support is awesome, and after 45 minutes on the phone, we got it working. Here's what I had to do:

Installed the proper package off of this page (for your language and processor) and restarted:
http://code.msdn.microsoft.com/KB961894/Release/ProjectReleases.aspx?ReleaseId=2067

Then the same on this page, and restarted:
http://www.microsoft.com/downloads/...B4-7A5E-4790-A7CF-9E139E6819C0&displaylang=en

And Voila! Worked. Really hope this helps everyone else.

Well dangerjones, that was awesome. Thanks for posting that. I'm running Vista and it worked just fine. No more runtime errors and the Olympus program is up and running fine. You beauty!!!!!!!!!!!!!!!