OL2K will not open .msg attachment

H

Hank

I have one computer out of 5 having this problem.
OS is WinXP
Outlook 2000
Exchange Server 5.5

When this user receives a forwarded message from any AOL
user and opens the message OL shows error "Could not open
one or more attachments." If the same message is sent to
this user and others in house, others can open it and
read with no problems. Attachments are .msg files,
typically 2 to 6 nested levels of forwarding like you
often see with AOL messaging users.
Tried turning off attachment security. Also turned off
anti-virus software. Scoured MS knowledgebase to no
avail.

If you have a suggestion please post. Thanks
 
M

Milly Staples [MVP - Outlook]

OL2000: Recipients Do Not Receive Attachments That Have an .msg Extension
http://support.microsoft.com/default.aspx?scid=kb;en-us;305375&Product=out2K

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Hank asked:

| I have one computer out of 5 having this problem.
| OS is WinXP
| Outlook 2000
| Exchange Server 5.5
|
| When this user receives a forwarded message from any AOL
| user and opens the message OL shows error "Could not open
| one or more attachments." If the same message is sent to
| this user and others in house, others can open it and
| read with no problems. Attachments are .msg files,
| typically 2 to 6 nested levels of forwarding like you
| often see with AOL messaging users.
| Tried turning off attachment security. Also turned off
| anti-virus software. Scoured MS knowledgebase to no
| avail.
|
| If you have a suggestion please post. Thanks
 
H

Hank

Thank you Milly, but I've been there and done that with
no effect. I installed the updates and checked the file
versions and dates, they are OK. Also this article seems
to refer to someone who can open the .msg attachment in
OL2K, but then can not forward it to others.
Any other suggestions?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Outlook 2003 will not open outlook .msg attachemnts 4
Cannot open msg attachments in Outlook 2003 2
Outlook 2003 will not open AOL attachments 1
Cannot open .msg attachments 10
Outlook 2002 SP3: Can't open file: *.msg. The file may not exist, youmay... 6
Can't open "nested" emails in Outlook 07/Vista Business 4
Can not open .msg attachment in a forward email 3
Operation Failed When Opening Forwarded Message the 2nd Time 3

Top