OL2003 sending mail from wrong account?

  • Thread starter Thread starter Tony Gravagno
  • Start date Start date
T

Tony Gravagno

Today I received a couple mails to account X. I clicked Reply, wrote
my stuff, and hit Send. I later happened to look in my Sent folder
and noticed that these mails to two completely different people had
been sent using an account that is in my accounts list but I never use
it except for occasional testing. There's no way for two e-mails that
I would "accidentally" change my "send via" account to this test
account.

Has anyone else seen anything like this?

Thanks.
Tony
 
Was the SMTP server unavailable? Outlook 2003 has a bug (to be fixed in sp2)
that sends on the first available account if the SMTP server is unavailable.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
Diane Poremsky said:
Was the SMTP server unavailable? Outlook 2003 has a bug (to be fixed in sp2)
that sends on the first available account if the SMTP server is unavailable.
Click to expand...

Possible but not likely. The mail was sent from another account on
the same server. I have exclusive use of both accounts. I'll accept
that this was the likely culprit unless it happens more frequently.
My PST is approaching 600MB even with few embedded attachments which I
save out regularly. I thought Outlook was starting to misbehave due
to some volume issue.

Thanks as always Diane.
Tony
 
Possible solution

Hi - seems to be an issue from SP1 as far as I can tell - got this from another posting on the web as I was having the same problem and worked for me

Go in to menu tools-account settings and change the account you are having problems with

Once in you need to go to the [more settings] button and select the outgoing server tab - if the tick box at the top 'My outgoing server requires autentication...' is unchecked this is your problem

Check it and should fix the problem (usually best if you select to use the same settings as your incoming server) - I would guess the reason it works during testing in maintenance is that part of this process involves authentication but outlook then 'forgets' when sending a mail and uses the first available accouny

Worked for me hope it helps
 
Original problem from 8/15/2005:
Today I received a couple mails to account X. I clicked Reply, wrote
my stuff, and hit Send. I later happened to look in my Sent folder
and noticed that these mails to two completely different people had
been sent using an account that is in my accounts list but I never use
it except for occasional testing.
Click to expand...

Diane Poremsky said:
Was the SMTP server unavailable? Outlook 2003 has a bug (to be fixed in sp2)
that sends on the first available account if the SMTP server is unavailable.
Click to expand...

I'm certain that the problem is exactly as you said and it still
happens occasionally if the SMTP servers are unavailable. When
business mail goes out under some personal alias it's a little
embarrassing.

Outside of requiring a manual password entry for every account, is
there some way to get around this until SP2?

When is SP2 due? Before Office 12 I trust? :)

Thanks!
 
there isn't any easy way to avoid problems- separate profiles and forced
login to the servers are the best. SP2 should be pretty much any time now -
I haven't heard any date, only 'this fall' and it's fall now.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
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