OL2003 reply very slow

[Chris Currell]

a bunch of users in our office are complaining that when they reply to an
email message it takes about 30 seconds or so for the reply window to appear
and or the replied email to leave there computer. We are running SBS 2003
and all the computers in the office are running XP with Office 2003, (all
service packs for both). Does any one have any idea on what may be causing
this?

I am running Office 2007, (the only person in he office) and do not have
this problem.

 

[Lanwench [MVP - Exchange]]

a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP levels
on everything on the server, whether anything else seems sluggish, and
whether your users are using cached mode, what they've got in their mail
profiles, etc.

 

[Chris Currell]

Thanks for you help,

Our server is SBS 2003 with all the latest service paches and updates
applied so are all our workstations.The only problem we have is with Outlook
ont he clients computes, everything eles seems to be running fine.

The users are running Outlook 2003 (no CRM installed) in cashe mode and
there mail profiles only contain one connection to our exchange server. We
restrict POP email accounts on the workstations.

a bunch of users in our office are complaining that when they reply to an
email message it takes about 30 seconds or so for the reply window to
appear and or the replied email to leave there computer. Does any one have
any idea on what may be causing this?

"Lanwench [MVP - Exchange]"

 

[SteveB]

Try adding outlook.exe to the Windows XP firewall exceptions and see if that
helps.

Thanks for you help,

Our server is SBS 2003 with all the latest service paches and updates
applied so are all our workstations.The only problem we have is with
Outlook ont he clients computes, everything eles seems to be running fine.

The users are running Outlook 2003 (no CRM installed) in cashe mode and
there mail profiles only contain one connection to our exchange server. We
restrict POP email accounts on the workstations.

a bunch of users in our office are complaining that when they reply to an
email message it takes about 30 seconds or so for the reply window to
appear and or the replied email to leave there computer. Does any one have
any idea on what may be causing this?

"Lanwench [MVP - Exchange]"

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems sluggish,
and whether your users are using cached mode, what they've got in their
mail profiles, etc.

 

[Marina Roos [SBS-MVP]]

Hi Chris,

Please disable the second nic on the server completely, as you are not using
it. Check for updated nic drivers, as those broadcom 5708 are evil. Disable
all the advanced features on it, like checksum, offload and receive side
scaling.
Rerun ceicw. Download and install the SBS BPA tool.

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum: http://www.smallbizserver.net/Default.aspx?tabid=53

Attached are the ipconfig files for the server and two workstations.

Post ipconfig/all from server and workstation or two.

Thanks for you help,

Our server is SBS 2003 with all the latest service paches and updates
applied so are all our workstations.The only problem we have is with
Outlook
ont he clients computes, everything eles seems to be running fine.

The users are running Outlook 2003 (no CRM installed) in cashe mode and
there mail profiles only contain one connection to our exchange server.
We
restrict POP email accounts on the workstations.

a bunch of users in our office are complaining that when they reply to an
email message it takes about 30 seconds or so for the reply window to
appear and or the replied email to leave there computer. Does any one
have
any idea on what may be causing this?

"Lanwench [MVP - Exchange]"
message
a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an
Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems
sluggish,
and whether your users are using cached mode, what they've got in their
mail profiles, etc.

See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive/tags/BPA/default.aspx

 

[Jim Behning]

This group does not do attachments. You have to copy and paste. But Marina
responded so maybe I am wrong. Tradition in this groups though is to paste
the ipconfig/all into your reply.

What AV are you running on the workstations? I have seen some AV products
goof up a lot of network stuff.

Attached are the ipconfig files for the server and two workstations.

Post ipconfig/all from server and workstation or two.

Thanks for you help,

Our server is SBS 2003 with all the latest service paches and updates
applied so are all our workstations.The only problem we have is with
Outlook
ont he clients computes, everything eles seems to be running fine.

The users are running Outlook 2003 (no CRM installed) in cashe mode and
there mail profiles only contain one connection to our exchange server. We
restrict POP email accounts on the workstations.

a bunch of users in our office are complaining that when they reply to an
email message it takes about 30 seconds or so for the reply window to
appear and or the replied email to leave there computer. Does any one have
any idea on what may be causing this?

"Lanwench [MVP - Exchange]"
message
a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems
sluggish,
and whether your users are using cached mode, what they've got in their
mail profiles, etc.

See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive/tags/BPA/default.aspx

 

[Chris Currell]

Thanks Cliff for your thoughts and you bring up some good points.

All of our computers are running the firewall built in to Windows XP. I
really do hate that piece of software. It seems to cause problems with so
many programs for us. It is quite possible that it is the XP firewall. How
can I completly disable the firewall on a few comptuers to test this out?

We are not using ISA on the SBS server. Instead we are using a Watchguard
Firebox X550e with the latest software.

Thank you for your time and thoughts.
Chris

I'm gonna take a slightly different interpretation of events here, but the
fact that outlook 2007 doesn't have a problem makes me second guess that
it is a server issue. The fact that it is happening to all outlook 2003
machines would eliminate some fluke outlook configuration too.

My gut reaction is to say that outlook 2003 was more reliant on
proprietary MAPI calls than 2007 (when will MAPI finally die?!?) so....I'm
thinking client proxy/firewall misconfiguration perhaps??

Do the XP clients have a third-party firewall? If not, is the XP firewall
enabled? Are you using ISA and is the ISA client installed?

Just a couple of thoughts to pursue this line of thought...

-Cliff


"Lanwench [MVP - Exchange]"

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems sluggish,
and whether your users are using cached mode, what they've got in their
mail profiles, etc.

 

[Chris Currell]

Hi Jim,

I can see them in Outlook Express, but here they are pasted in for you.

SERVER


Windows IP Configuration



Host Name . . . . . . . . . . . . : SBS

Primary Dns Suffix . . . . . . . : WMKL.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : WMKL.local



Ethernet adapter Server Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE
(NDIS VBD Client)

Physical Address. . . . . . . . . : 00-19-B9-B7-CC-DE

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 10.0.0.3

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.0.0.1

DNS Servers . . . . . . . . . . . : 10.0.0.3

Primary WINS Server . . . . . . . : 10.0.0.3



Ethernet adapter Network Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE
(NDIS VBD Client) #2

Physical Address. . . . . . . . . : 00-19-B9-B7-CC-E0

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Autoconfiguration IP Address. . . : 169.254.242.170

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : 10.0.0.3

Primary WINS Server . . . . . . . : 10.0.0.3
*******************************************************************
WORKSTATION 1
Windows IP Configuration



Host Name . . . . . . . . . . . . : FRASER08

Primary Dns Suffix . . . . . . . : WMKL.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : WMKL.local

WMKL.local



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : WMKL.local

Description . . . . . . . . . . . : Intel(R) 82562V-2 10/100 Network
Connection

Physical Address. . . . . . . . . : 00-1D-09-9A-63-B4

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 10.0.0.172

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.0.0.1

DHCP Server . . . . . . . . . . . : 10.0.0.3

DNS Servers . . . . . . . . . . . : 10.0.0.3

Primary WINS Server . . . . . . . : 10.0.0.3

Lease Obtained. . . . . . . . . . : August 28, 2008 10:59:33 AM

Lease Expires . . . . . . . . . . : September 5, 2008 10:59:33 AM
**********************************************************************************
WORKSTATION 2



Windows IP Configuration



Host Name . . . . . . . . . . . . : DAWN02

Primary Dns Suffix . . . . . . . : WMKL.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : WMKL.local

WMKL.local



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : WMKL.local

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit
Controller

Physical Address. . . . . . . . . : 00-14-22-C5-7A-A7

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 10.0.0.153

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.0.0.1

DHCP Server . . . . . . . . . . . : 10.0.0.3

DNS Servers . . . . . . . . . . . : 10.0.0.3

Primary WINS Server . . . . . . . : 10.0.0.3

Lease Obtained. . . . . . . . . . : Thursday, August 28, 2008
8:20:41 AM

Lease Expires . . . . . . . . . . : Friday, September 05, 2008
8:20:41 AM

This group does not do attachments. You have to copy and paste. But Marina
responded so maybe I am wrong. Tradition in this groups though is to paste
the ipconfig/all into your reply.

What AV are you running on the workstations? I have seen some AV products
goof up a lot of network stuff.

Attached are the ipconfig files for the server and two workstations.



in
message news:[email protected]...

Post ipconfig/all from server and workstation or two.

On Thu, 28 Aug 2008 13:05:53 -0400, "Chris Currell"

Thanks for you help,

Our server is SBS 2003 with all the latest service paches and updates
applied so are all our workstations.The only problem we have is with
Outlook
ont he clients computes, everything eles seems to be running fine.

The users are running Outlook 2003 (no CRM installed) in cashe mode and
there mail profiles only contain one connection to our exchange server.
We
restrict POP email accounts on the workstations.

a bunch of users in our office are complaining that when they reply to
an
email message it takes about 30 seconds or so for the reply window to
appear and or the replied email to leave there computer. Does any one
have
any idea on what may be causing this?

"Lanwench [MVP - Exchange]"
message
a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer.
We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an
Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems
sluggish,
and whether your users are using cached mode, what they've got in
their
mail profiles, etc.


See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive/tags/BPA/default.aspx

 

[Marina Roos [SBS-MVP]]

Hi chris,

Did you see my reply?

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum: http://www.smallbizserver.net/Default.aspx?tabid=53

Hi Jim,

I can see them in Outlook Express, but here they are pasted in for you.

SERVER


Windows IP Configuration



Host Name . . . . . . . . . . . . : SBS

Primary Dns Suffix . . . . . . . : WMKL.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : WMKL.local



Ethernet adapter Server Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE
(NDIS VBD Client)

Physical Address. . . . . . . . . : 00-19-B9-B7-CC-DE

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 10.0.0.3

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.0.0.1

DNS Servers . . . . . . . . . . . : 10.0.0.3

Primary WINS Server . . . . . . . : 10.0.0.3



Ethernet adapter Network Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE
(NDIS VBD Client) #2

Physical Address. . . . . . . . . : 00-19-B9-B7-CC-E0

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Autoconfiguration IP Address. . . : 169.254.242.170

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : 10.0.0.3

Primary WINS Server . . . . . . . : 10.0.0.3
*******************************************************************
WORKSTATION 1
Windows IP Configuration



Host Name . . . . . . . . . . . . : FRASER08

Primary Dns Suffix . . . . . . . : WMKL.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : WMKL.local

WMKL.local



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : WMKL.local

Description . . . . . . . . . . . : Intel(R) 82562V-2 10/100
Network Connection

Physical Address. . . . . . . . . : 00-1D-09-9A-63-B4

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 10.0.0.172

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.0.0.1

DHCP Server . . . . . . . . . . . : 10.0.0.3

DNS Servers . . . . . . . . . . . : 10.0.0.3

Primary WINS Server . . . . . . . : 10.0.0.3

Lease Obtained. . . . . . . . . . : August 28, 2008 10:59:33 AM

Lease Expires . . . . . . . . . . : September 5, 2008 10:59:33 AM
**********************************************************************************
WORKSTATION 2



Windows IP Configuration



Host Name . . . . . . . . . . . . : DAWN02

Primary Dns Suffix . . . . . . . : WMKL.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : WMKL.local

WMKL.local



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : WMKL.local

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit
Controller

Physical Address. . . . . . . . . : 00-14-22-C5-7A-A7

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 10.0.0.153

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.0.0.1

DHCP Server . . . . . . . . . . . : 10.0.0.3

DNS Servers . . . . . . . . . . . : 10.0.0.3

Primary WINS Server . . . . . . . : 10.0.0.3

Lease Obtained. . . . . . . . . . : Thursday, August 28, 2008
8:20:41 AM

Lease Expires . . . . . . . . . . : Friday, September 05, 2008
8:20:41 AM

This group does not do attachments. You have to copy and paste. But
Marina
responded so maybe I am wrong. Tradition in this groups though is to
paste
the ipconfig/all into your reply.

What AV are you running on the workstations? I have seen some AV products
goof up a lot of network stuff.

Attached are the ipconfig files for the server and two workstations.



"Jim Behning SBS MVP" <[email protected]>
wrote in
message Post ipconfig/all from server and workstation or two.

On Thu, 28 Aug 2008 13:05:53 -0400, "Chris Currell"

Thanks for you help,

Our server is SBS 2003 with all the latest service paches and updates
applied so are all our workstations.The only problem we have is with
Outlook
ont he clients computes, everything eles seems to be running fine.

The users are running Outlook 2003 (no CRM installed) in cashe mode
and
there mail profiles only contain one connection to our exchange
server. We
restrict POP email accounts on the workstations.

a bunch of users in our office are complaining that when they reply to
an
email message it takes about 30 seconds or so for the reply window to
appear and or the replied email to leave there computer. Does any one
have
any idea on what may be causing this?

"Lanwench [MVP - Exchange]"
message
a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer.
We
are running SBS 2003 and all the computers in the office are
running
XP with Office 2003, (all service packs for both). Does any one
have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an
Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current
SP
levels on everything on the server, whether anything else seems
sluggish,
and whether your users are using cached mode, what they've got in
their
mail profiles, etc.


See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive/tags/BPA/default.aspx

 

[SteveB]

Did you try the outlook.exe exception in the firewall I suggested earlier?

Thanks Cliff for your thoughts and you bring up some good points.

All of our computers are running the firewall built in to Windows XP. I
really do hate that piece of software. It seems to cause problems with so
many programs for us. It is quite possible that it is the XP firewall. How
can I completly disable the firewall on a few comptuers to test this out?

We are not using ISA on the SBS server. Instead we are using a Watchguard
Firebox X550e with the latest software.

Thank you for your time and thoughts.
Chris

I'm gonna take a slightly different interpretation of events here, but
the fact that outlook 2007 doesn't have a problem makes me second guess
that it is a server issue. The fact that it is happening to all outlook
2003 machines would eliminate some fluke outlook configuration too.

My gut reaction is to say that outlook 2003 was more reliant on
proprietary MAPI calls than 2007 (when will MAPI finally die?!?)
so....I'm thinking client proxy/firewall misconfiguration perhaps??

Do the XP clients have a third-party firewall? If not, is the XP
firewall enabled? Are you using ISA and is the ISA client installed?

Just a couple of thoughts to pursue this line of thought...

-Cliff


"Lanwench [MVP - Exchange]"

a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems
sluggish, and whether your users are using cached mode, what they've got
in their mail profiles, etc.

 

[Chris Currell]

Yup thanks for the advice Marina, I just completed the following:



- disabled the second nic card completely from the device manager

- Up dated the drivers to 4.2.20 dated 2/21/2008

- disabled all the features you suggested



Unfortunately, our office is closed Friday's at noon so most of the staff
are gone. As well Monday is a holiday in Canada so it will be Tuesday before
I can tell how these changes affect this problem.



Hang in there if you can. I will post more on Tuesday.

Hi chris,

Did you see my reply?

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum:
http://www.smallbizserver.net/Default.aspx?tabid=53

Hi Jim,

I can see them in Outlook Express, but here they are pasted in for you.

SERVER


Windows IP Configuration



Host Name . . . . . . . . . . . . : SBS

Primary Dns Suffix . . . . . . . : WMKL.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : WMKL.local



Ethernet adapter Server Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE
(NDIS VBD Client)

Physical Address. . . . . . . . . : 00-19-B9-B7-CC-DE

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 10.0.0.3

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.0.0.1

DNS Servers . . . . . . . . . . . : 10.0.0.3

Primary WINS Server . . . . . . . : 10.0.0.3



Ethernet adapter Network Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE
(NDIS VBD Client) #2

Physical Address. . . . . . . . . : 00-19-B9-B7-CC-E0

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Autoconfiguration IP Address. . . : 169.254.242.170

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : 10.0.0.3

Primary WINS Server . . . . . . . : 10.0.0.3
*******************************************************************
WORKSTATION 1
Windows IP Configuration



Host Name . . . . . . . . . . . . : FRASER08

Primary Dns Suffix . . . . . . . : WMKL.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : WMKL.local

WMKL.local



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : WMKL.local

Description . . . . . . . . . . . : Intel(R) 82562V-2 10/100
Network Connection

Physical Address. . . . . . . . . : 00-1D-09-9A-63-B4

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 10.0.0.172

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.0.0.1

DHCP Server . . . . . . . . . . . : 10.0.0.3

DNS Servers . . . . . . . . . . . : 10.0.0.3

Primary WINS Server . . . . . . . : 10.0.0.3

Lease Obtained. . . . . . . . . . : August 28, 2008 10:59:33 AM

Lease Expires . . . . . . . . . . : September 5, 2008 10:59:33 AM
**********************************************************************************
WORKSTATION 2



Windows IP Configuration



Host Name . . . . . . . . . . . . : DAWN02

Primary Dns Suffix . . . . . . . : WMKL.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : WMKL.local

WMKL.local



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : WMKL.local

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx
Gigabit Controller

Physical Address. . . . . . . . . : 00-14-22-C5-7A-A7

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 10.0.0.153

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.0.0.1

DHCP Server . . . . . . . . . . . : 10.0.0.3

DNS Servers . . . . . . . . . . . : 10.0.0.3

Primary WINS Server . . . . . . . : 10.0.0.3

Lease Obtained. . . . . . . . . . : Thursday, August 28, 2008
8:20:41 AM

Lease Expires . . . . . . . . . . : Friday, September 05, 2008
8:20:41 AM

This group does not do attachments. You have to copy and paste. But
Marina
responded so maybe I am wrong. Tradition in this groups though is to
paste
the ipconfig/all into your reply.

What AV are you running on the workstations? I have seen some AV
products
goof up a lot of network stuff.

:

Attached are the ipconfig files for the server and two workstations.



"Jim Behning SBS MVP" <[email protected]>
wrote in
message Post ipconfig/all from server and workstation or two.

On Thu, 28 Aug 2008 13:05:53 -0400, "Chris Currell"

Thanks for you help,

Our server is SBS 2003 with all the latest service paches and updates
applied so are all our workstations.The only problem we have is with
Outlook
ont he clients computes, everything eles seems to be running fine.

The users are running Outlook 2003 (no CRM installed) in cashe mode
and
there mail profiles only contain one connection to our exchange
server. We
restrict POP email accounts on the workstations.

a bunch of users in our office are complaining that when they reply
to an
email message it takes about 30 seconds or so for the reply window
to
appear and or the replied email to leave there computer. Does any one
have
any idea on what may be causing this?

"Lanwench [MVP - Exchange]"
message
a bunch of users in our office are complaining that when they
reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer.
We
are running SBS 2003 and all the computers in the office are
running
XP with Office 2003, (all service packs for both). Does any one
have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do
not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an
Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current
SP
levels on everything on the server, whether anything else seems
sluggish,
and whether your users are using cached mode, what they've got in
their
mail profiles, etc.


See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive/tags/BPA/default.aspx

 

[Chris Currell]

Not yet Steve but I will on Tuesday.



Our office is closed Friday's at noon so most of the staff are gone. As well
Monday is a holiday in Canada so it will be Tuesday before I can tell how
these changes affect this problem.



Hang in there if you can. I will post more on Tuesday.

Did you try the outlook.exe exception in the firewall I suggested earlier?

Thanks Cliff for your thoughts and you bring up some good points.

All of our computers are running the firewall built in to Windows XP. I
really do hate that piece of software. It seems to cause problems with so
many programs for us. It is quite possible that it is the XP firewall.
How can I completly disable the firewall on a few comptuers to test this
out?

We are not using ISA on the SBS server. Instead we are using a Watchguard
Firebox X550e with the latest software.

Thank you for your time and thoughts.
Chris

I'm gonna take a slightly different interpretation of events here, but
the fact that outlook 2007 doesn't have a problem makes me second guess
that it is a server issue. The fact that it is happening to all
outlook 2003 machines would eliminate some fluke outlook configuration
too.

My gut reaction is to say that outlook 2003 was more reliant on
proprietary MAPI calls than 2007 (when will MAPI finally die?!?)
so....I'm thinking client proxy/firewall misconfiguration perhaps??

Do the XP clients have a third-party firewall? If not, is the XP
firewall enabled? Are you using ISA and is the ISA client installed?

Just a couple of thoughts to pursue this line of thought...

-Cliff


"Lanwench [MVP - Exchange]"
message a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an
Outlook issue per se. I'm setting up this reply to crosspost there for
your convenience. Please include more information, such as your current
SP levels on everything on the server, whether anything else seems
sluggish, and whether your users are using cached mode, what they've
got in their mail profiles, etc.

 

[Chris Currell]

Good Morning,

Ok - over the weekend I updated the nice drivers on the server and this
morning I addes outlook.exe as an exception to the firewall. So far the two
users I tested this on are seeing no improvement.

After some more research over the weekend I think I am going to look more
closer on Symantc Corp Ed on ther server. I will let you know what happens.


"Lanwench [MVP - Exchange]"

 

[Inline Computer Support]

I am seeing similar with the following observation:

If they run outlook in safe mode the response is quick - in safe mode
outlook uses it's own email editor.

If they run it in normal mode it is using microsoft word and is slow.

Paul