OL2002: Hotmail Sync

[rosemary]

Hi, I used to be able to sync my hotmail account in
Outlook2002. Then I revmoved it later. Now, I tried to
add Hotmail again, and I got below errors when try
to "Update Folder List", "Send/Receive", or "Synchronize".
I searched the Knowledge Base with no possible match. Can
you help? Please help. thanks.

Task 'Hotmail: Folder:Inbox Synchronizing headers.'
reported error (0x800CCCF4) : 'An unknown error has
occurred. Please save any existing work and restart the
program.'

Task 'Hotmail: Downloading folder list. ' reported error
(0x800CCCF4) : 'An unknown error has occurred. Please save
any existing work and restart the program.'

 

[Milly Staples [MVP - Outlook]]

All of Microsoft is experiencing latency problems this week. Try it again
next week. Until then, use the Web view.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
rosemary <[email protected]> asked:

| Hi, I used to be able to sync my hotmail account in
| Outlook2002. Then I revmoved it later. Now, I tried to
| add Hotmail again, and I got below errors when try
| to "Update Folder List", "Send/Receive", or "Synchronize".
| I searched the Knowledge Base with no possible match. Can
| you help? Please help. thanks.
|
| Task 'Hotmail: Folder:Inbox Synchronizing headers.'
| reported error (0x800CCCF4) : 'An unknown error has
| occurred. Please save any existing work and restart the
| program.'
|
| Task 'Hotmail: Downloading folder list. ' reported error
| (0x800CCCF4) : 'An unknown error has occurred. Please save
| any existing work and restart the program.'

 

[Jeff Stephenson [MSFT]]

This typically happens because there is an HTTP proxy server between you and
the Hotmail servers that doesn't understand the WebDAV protocol. Are you
trying to do this from work? That would be the typical place where such a
proxy would be installed...

 

[rosemary]

Hi Jeff,

thanks! You are right, it was the proxy's problem. Now
it's working.

Thanks so much.