Offline Folders

[Dow Jones]

I have a customer that is unable to fully synchronize his
mail store. I have tried everything I can think of from
new .ost, new profile, office 2000 reinstall, and
upgrading to Outlook 2003. He is only getting 1/3 of his
mail store to synch. I have done the scanost utility and
nothing has worked. The only fixes I can find on the
Knowledge base also are not working. I have created a new
profile, new .ost file, reinstalled office and even
upgraded to Outlook 2003. Any ideas out there?

 

[Diane Poremsky [MVP]]

are you using antivirus on the server? try disabling it and see if it works.
if so, you have a problem with some of the messages in the mailbox.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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[Marc]

I had the same problem.

The problem is with messages that you can't open (or see)

Delete these, and everything will work fine...

Marc