Office XP User / registration information incorrect on Citrix \ Windows 2000 terminal server

[quentinhudson]

Hi,

I have a bit of a weird problem. We have a Windows 2000 / Citrix XP
based domain, where users run terminal sessions on W2k servers in the
farm. When users log in to their Citrix sessions and work with Office
XP, the Office should say it is licensed to "IT Services" and the user
information should display their own personal information. This is how
it is for users who log on, except for those who are directed to server

9 in the farm. When their sessions run on this the user information and

registration information both display my own domain administrator
account. This might not seem a big deal, but when users who have a
session on this server the document looks like it is created by me, and

all the associated information also points to me! Worse, when they make

edits to shared documents, the changes are attributed to me, when I
have never touched the document in my life, and their own documents now
look as if they have been authored by me. I can remove my credentials
from profiles by opening Word and going to Tools\options\user
information and deleting my name from the box. However, users want
their documents to look as if they were authored by themselves rather
than me. Each user has perhaps dozens of these, so it would be
intolerably slow to change them all individually. Is there a way of
reclaiming these for users en masse

Thanks.

 

[Jeff Pitsch [MVP]]

That is why you never start an application when the server is in
installation mode.

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common\UserInfo

Change the 11.0 to whatever version your office is 9.0 or 10.0 I forget.
Delete that from the current user profile. Then go to
HKLM\software\microsoft\windows nt\currentversion\terminal
server\install\software\microsoft\office\11.0\common\userinfo and see if the
setting is there as well and delete that. that portion is the shadow key
and is why it's being distributed to everyone.

Jeff Pitsch
Microsoft MVP - Terminal Services
http://www.sbcgatekeeper.com
Your Terminal Services Security Website

 

[QH]

Hi,

Thanks very much for this excellent piece of information. I have one
question however. How can I alter all the documents that users have
created that have my user ID as the 'author'. There will probably be
hundreds of these now, and to go in and alter them all manually would
not be practical. I would like to do this as a group if possible. Is
there any freeware utility that could do this or something.

Thanks

 

[Jeff Pitsch [MVP]]

You cannot as far as I know. this information is part of the document and
barring someone creating a macro and opening, changing, saving each and
every document I wouldn't have any idea. My question back to you would be,
how would you even know who to put in as the author?

Jeff Pitsch
Microsoft MVP - Terminal Services
http://www.sbcgatekeeper.com
Your Terminal Services Security Website

 

[QH]

Yes, I thought that would be the case. In answer to your question, I
would look at a document authors on a user by user basis rather than on
a share - which would clearly be impossible.

Thanks for your advice.

 

[Jeff Pitsch [MVP]]

that's what temps are for

Jeff Pitsch
Microsoft MVP - Terminal Services
http://www.sbcgatekeeper.com
Your Terminal Services Security Website

 

[PatrickZBT]

Why dont you use a logon .bat script that runs a .reg file that deletes
those entries in the registry? This will allow you to take care of the
HKCU problem.