office XP: problems with sending/receiving

[nikko]

I recently installed Office XP. I previously had Office 2003 installed and
before that, Office 2000. Instead of upgrading to Office XP, I uninstalled
Office 2003 and then installed Office XP. Anyway, it seems to have retained
some of the settings of my previous installation. That's the background.
Now on to my problems. They are two-fold.

First, when I hit click send/receive in Outlook, I get an error message that
says "the operation failed". I sent some test e-mails and my friends
reported receiving them and replying, but I never got the replies. I
haven't received any e-mails since the upgrade. I double-checked the smtp
and pop server settings for my e-mail account and they are accurate. Any
idea what gives?

Second, even though my contacts all show up under Contacts, when I compose
an e-mail and click on the address book icon, none of the addresses appear
in there. I have to manually input each address.

Thanks in advance for any advice you can pass along. I'm happy to provide
more details if you need them. Thanks.

 

[Roady [MVP]]

1) Did you recreate your mailprofile after the downgrade? Up-/downgrading
Outlook can sometimes lead to profile corruption;
http://www.howto-outlook.com/faq/newprofile.htm

2) Sounds like a misconfiguration of your Outlook Address Book. Could be the
cause of profile corruption as well. Recreating the profile should fix this
as well. Otherwise see;
http://www.howto-outlook.com/faq/contactsinaddressbook.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I recently installed Office XP. I previously had Office 2003 installed and
before that, Office 2000. Instead of upgrading to Office XP, I uninstalled
Office 2003 and then installed Office XP. Anyway, it seems to have retained
some of the settings of my previous installation. That's the background.
Now on to my problems. They are two-fold.

First, when I hit click send/receive in Outlook, I get an error message that
says "the operation failed". I sent some test e-mails and my friends
reported receiving them and replying, but I never got the replies. I
haven't received any e-mails since the upgrade. I double-checked the smtp
and pop server settings for my e-mail account and they are accurate. Any
idea what gives?

Second, even though my contacts all show up under Contacts, when I compose
an e-mail and click on the address book icon, none of the addresses appear
in there. I have to manually input each address.

Thanks in advance for any advice you can pass along. I'm happy to provide
more details if you need them. Thanks.

 

[nikko]

1) Did you recreate your mailprofile after the downgrade? Up-/downgrading
Outlook can sometimes lead to profile corruption;
http://www.howto-outlook.com/faq/newprofile.htm

Well, i tried that and I'm still getting the "operation failed" message.
Any other ideas? Should I just remove Office and delete all profiles
associated with it? If so, how/what do I need to remove to ensure that I
don't run into the same problem after I reinstall Office?

2) Sounds like a misconfiguration of your Outlook Address Book. Could be
the
cause of profile corruption as well. Recreating the profile should fix
this
as well. Otherwise see;
http://www.howto-outlook.com/faq/contactsinaddressbook.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
I recently installed Office XP. I previously had Office 2003 installed
and
before that, Office 2000. Instead of upgrading to Office XP, I
uninstalled
Office 2003 and then installed Office XP. Anyway, it seems to have
retained
some of the settings of my previous installation. That's the background.
Now on to my problems. They are two-fold.

First, when I hit click send/receive in Outlook, I get an error message
that
says "the operation failed". I sent some test e-mails and my friends
reported receiving them and replying, but I never got the replies. I
haven't received any e-mails since the upgrade. I double-checked the smtp
and pop server settings for my e-mail account and they are accurate. Any
idea what gives?

Second, even though my contacts all show up under Contacts, when I compose
an e-mail and click on the address book icon, none of the addresses appear
in there. I have to manually input each address.

Thanks in advance for any advice you can pass along. I'm happy to provide
more details if you need them. Thanks.

 

[nikko]

1) Did you recreate your mailprofile after the downgrade? Up-/downgrading
Outlook can sometimes lead to profile corruption;
http://www.howto-outlook.com/faq/newprofile.htm

Well, i tried that and I'm still getting the "operation failed" message.
Any other ideas? I'm starting to think I should just remove Office and
delete all profiles
associated with it. Is there any reason not to do that? If not, how/what
do I need to remove to ensure that I
don't run into the same problem after I reinstall Office?

2) Sounds like a misconfiguration of your Outlook Address Book. Could be
the
cause of profile corruption as well. Recreating the profile should fix
this
as well. Otherwise see;
http://www.howto-outlook.com/faq/contactsinaddressbook.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
I recently installed Office XP. I previously had Office 2003 installed
and
before that, Office 2000. Instead of upgrading to Office XP, I
uninstalled
Office 2003 and then installed Office XP. Anyway, it seems to have
retained
some of the settings of my previous installation. That's the background.
Now on to my problems. They are two-fold.

First, when I hit click send/receive in Outlook, I get an error message
that
says "the operation failed". I sent some test e-mails and my friends
reported receiving them and replying, but I never got the replies. I
haven't received any e-mails since the upgrade. I double-checked the smtp
and pop server settings for my e-mail account and they are accurate. Any
idea what gives?

Second, even though my contacts all show up under Contacts, when I compose
an e-mail and click on the address book icon, none of the addresses appear
in there. I have to manually input each address.

Thanks in advance for any advice you can pass along. I'm happy to provide
more details if you need them. Thanks.

 

[nikko]

I'm trying to import an outlook.pst file into Office/Outlook XP. Whenever I
do, I get an error message that says "pst file is not compatible with this
version of the Personal Folders information service". I believe that the
..pst file in question is an Outlook 2003 file. A Google search for this
error message returned some hits that indicated this error message usually
appears when trying open an Outlook 2003 in older version of Outlook. Isn't
XP newer than 2003? Anyway, more importantly, how do I get around this?
Any help would be much appreciated.

 

[apna]

2003 is newer dude!

 

[Russ Valentine [MVP-Outlook]]

Outlook 2003 is newer. You cannot get around this unless you have an
installation of Outlook 2003 that you can use to convert the file to the old
format. Do you?