Office Update error

W

Wim

I want to install the required Office Updates (Update for Office 2003
(KB887980)+ Update for Outlook 2003 Junk Email Filter (KB902953)) but
get an error "Unsuccessful" all the time. I tried the new Microsoft
Update and the Office Update, selecting both and each of the two
required sperately, both the regular way and the "Full version" option.

What do I do wrong? How can I get around it?

Wim
Durban
WXP Pro SP2 Version 5.1.2600 Service Pack 2 Build 2600
Office 2003 Pro SP1 Build 6502 (Word) Build 6359 (Outlook)
IE 60.29002180.xpsp_sp2
 
W

Wim

Thanks for the response.

Error Code: 0x80070643 .

Where can I find the Event Viewer (Application log).

In ReportingEvents.log:
{90F57243-CDF6-4868-90D3-2DF46DBB5E3B} 2005-08-29
15:38:36+0200 1 182 101 {9DB3594E-70D7-4E4C-B789-9AEA8FBADE93} 101 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following
update with error 0x80070643: Update for Office 2003 (KB887980).

In OHotfix(00001).log:
Product {91120409-6000-11D3-8CFE-0150048383C9} Microsoft Office
Standard Edition 2003 Version 11.0.6361.0: Needs patch.
Product {901B0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91130407-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91E30407-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90110407-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91110407-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90CA0407-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91CA0407-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90120407-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91120407-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {901B0407-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Applying the patches...
Applying patches to product {91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Standard Edition 2003...
Applying patch
C:\DOCUME~1\user\LOCALS~1\Temp\IXP000.TMP\FPCUTLff.msp...
Command line:
PATCH="C:\DOCUME~1\user\LOCALS~1\Temp\IXP000.TMP\FPCUTLff.msp"
REBOOT=ReallySuppress
The update failed.
Finished processing the update on 08/29/2005 at 09:55:19.
Encountered error 1603 while updating.
FindError result: failed
Error 1603 not ok to report to Setup Watson.
============
Hope this helps.
Wim
 

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