Office Install registry error

[xf]

When installing either Office XP or Office 2003 on a system running XP
Pro, I get the error


Error 1402. Setup cannot open the registry key
HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMail
Various searches indicate that I should change permissions on Error
1402. Setup cannot open the registry key
HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\
to full control

I go in as Administrator and have absolutely no access to this key.
Can't modify, can't delete. Any ideas?

 

[Frank Saunders, MS-MVP OE]

When installing either Office XP or Office 2003 on a system running XP
Pro, I get the error


Error 1402. Setup cannot open the registry key
HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMail
Various searches indicate that I should change permissions on Error
1402. Setup cannot open the registry key
HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\
to full control

I go in as Administrator and have absolutely no access to this key.
Can't modify, can't delete. Any ideas?

Various security programs will block access to Registry keys they believe
are sensitive. Boot into Safe Mode as Administrator and try there.

NOTE: If you have Zone Alarm 6.5 you will have to uninstall it to get
access to the keys.

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
http://www.fjsmjs.com
"They who would give up an essential liberty for temporary security, deserve
neither liberty or security"

 

[xf]

Various security programs will block access to Registry keys they believe
are sensitive. Boot into Safe Mode as Administrator and try there.

NOTE: If you have Zone Alarm 6.5 you will have to uninstall it to get
access to the keys.

Sigh. Already did the Safe Mode. Same result.

 

[Frank Saunders, MS-MVP OE]

Sigh. Already did the Safe Mode. Same result.

Do you have Zone Alarm?
Version?

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
http://www.fjsmjs.com
"They who would give up an essential liberty for temporary security, deserve
neither liberty or security"