Office 97 on Win2k TS Slow

P

Paul

Opening Excel & some word files has recently slowed down
only when opened on our Win2k TS. All was well for 2
years. OK if opened on a win 95 box. Tried the office
compatability script, disabled virus scan etc but still
get a pause of about 30 secs until the file opens ok. No
problems with our file servers.

Any ideas please?

Thanks, Paul
 
G

Guest

Are you sure it's only Office that's having the problem. I've seen symptoms like this when the NIC gets reset to an incompatible duplex setting, i.e. autonegotiate sets the NIC to 100Mb Half, and the switch is at 100Mb Full, making all file open, copy, save functions slow to a crawl. Test copying a 10MB file between this server and another that isn't having this problem. If it takes more than a few seconds then your NIC settings are suspect, and should be manually set to the proper speed (which I recommend for all systems). Incorrect duplex settings can make this simple copy go from a second or two operation to 1-2 minutes to complete

Patrick Rous
Microsoft MVP - Terminal Serve
http://www.workthin.co

----- Paul wrote: ----

Opening Excel & some word files has recently slowed down
only when opened on our Win2k TS. All was well for 2
years. OK if opened on a win 95 box. Tried the office
compatability script, disabled virus scan etc but still
get a pause of about 30 secs until the file opens ok. No
problems with our file servers

Any ideas please

Thanks, Pau
 
G

Guest

Only office, just copied a 42MB file in about 6 secs from
another server to the TS no problem. NIC is set on Auto.

Paul
-----Original Message-----
Are you sure it's only Office that's having the
problem. I've seen symptoms like this when the NIC gets
reset to an incompatible duplex setting, i.e.
autonegotiate sets the NIC to 100Mb Half, and the switch
is at 100Mb Full, making all file open, copy, save
functions slow to a crawl. Test copying a 10MB file
between this server and another that isn't having this
problem. If it takes more than a few seconds then your
NIC settings are suspect, and should be manually set to
the proper speed (which I recommend for all systems).
Incorrect duplex settings can make this simple copy go
from a second or two operation to 1-2 minutes to complete.
 

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