Office 2003

[Guest]

Okay, I have installed Office 2003 from a disk, and from four or five MST's
that I have created (all because I think I might have done something wrong.)
However, after four of five times I now know I positively didn't do anything
wrong. Therefore, let me tell you about what I am doing.

First, I am upgrading about one thousand computers from Windows 2000 to
Windows XP. Second, I am upgrading Office 2000 Pro to Office 2003 Pro. Mind
you that I'm having to deal with JDEdwards, Accuterm, and other verious
software packages. I've worked through the big problems, but how about
helping me on these problems.

1. Some users are unable to Select, Copy, Paste, or Cut text out of Word,
or Outlook emails.
2. Some users are unable to Forward, Reply, or Create new emails.
3. Unable to install the ActiveX controll for Office updates, although the
Key is correct, and it works on other computers.

Please Help soon. Ask all the questions you need, if I wasn't clear.

Thank you,

 

[JoAnn Paules]

I don't suppose you chose to do the Windows upgrade first to make sure
everything was working well before you upgraded Office, did you?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

 

[Guest]

I always complete the Windows Upgrades first. I even run disk cleanup, disk
defragmentation, and disk check prior to starting the upgrades. Do you have
any suggestions?

 

[JoAnn Paules]

Was everyone's compouter running Office correct after the Windows upgrade
but before the Office upgrade?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I always complete the Windows Upgrades first. I even run disk cleanup,
disk
defragmentation, and disk check prior to starting the upgrades. Do you
have
any suggestions?

 

[Guest]

I'm not sure, I never tested Office 2k or Office XP after the upgrade.
--
"Smile it''''s worse then you first thought!" by ME!

Was everyone's compouter running Office correct after the Windows upgrade
but before the Office upgrade?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[JoAnn Paules]

So you don't know if it's a glitch in Windows or if it's something in Office
that's causing the problems. I honestly don't know if anyone will be able to
give you an answer. Try posting in the applicable Windows newsgroup and see
if that rings a bell with any of the Windows gurus.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I'm not sure, I never tested Office 2k or Office XP after the upgrade.
--
"Smile it''''s worse then you first thought!" by ME!

Was everyone's compouter running Office correct after the Windows upgrade
but before the Office upgrade?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I always complete the Windows Upgrades first. I even run disk cleanup,
disk
defragmentation, and disk check prior to starting the upgrades. Do you
have
any suggestions?
--
"Smile it''''s worse then you first thought!" by ME!


:

I don't suppose you chose to do the Windows upgrade first to make sure
everything was working well before you upgraded Office, did you?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



Okay, I have installed Office 2003 from a disk, and from four or
five
MST's
that I have created (all because I think I might have done something
wrong.)
However, after four of five times I now know I positively didn't do
anything
wrong. Therefore, let me tell you about what I am doing.

First, I am upgrading about one thousand computers from Windows 2000
to
Windows XP. Second, I am upgrading Office 2000 Pro to Office 2003
Pro.
Mind
you that I'm having to deal with JDEdwards, Accuterm, and other
verious
software packages. I've worked through the big problems, but how
about
helping me on these problems.

1. Some users are unable to Select, Copy, Paste, or Cut text out of
Word,
or Outlook emails.
2. Some users are unable to Forward, Reply, or Create new emails.
3. Unable to install the ActiveX controll for Office updates,
although
the
Key is correct, and it works on other computers.

Please Help soon. Ask all the questions you need, if I wasn't
clear.

Thank you,

 

[Guest]

Okay, I am experiencing this problem with five computers. Here is what I
did on one computer and word, excel, and outlook all work fine now.

1. Uninstalled Office 2003
2. Ran OFFCLN9.exe
3. Ran OFFCLN.exe
4. Deleted all 'Normal.dot' files
5. Restarted PC
6. Reinstalled Office from disk
7. Tested all office products
8. No problems

However, when I did the same process on two other machines the following
took place:

Machine 1:
The users can now hit enter in Exel to move from one cell to another.
The users cannot select, copy, or paste in Word.

Machine 2:
The users cannot select, copy, paste in Word, or use enter to move
from one cell to another in Excel. Nor can they right or left click.

What do you think now?

--
"Smile it''''''''s worse then you first thought!" by ME!

So you don't know if it's a glitch in Windows or if it's something in Office
that's causing the problems. I honestly don't know if anyone will be able to
give you an answer. Try posting in the applicable Windows newsgroup and see
if that rings a bell with any of the Windows gurus.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I'm not sure, I never tested Office 2k or Office XP after the upgrade.
--
"Smile it''''s worse then you first thought!" by ME!

Was everyone's compouter running Office correct after the Windows upgrade
but before the Office upgrade?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I always complete the Windows Upgrades first. I even run disk cleanup,
disk
defragmentation, and disk check prior to starting the upgrades. Do you
have
any suggestions?
--
"Smile it''''s worse then you first thought!" by ME!


:

I don't suppose you chose to do the Windows upgrade first to make sure
everything was working well before you upgraded Office, did you?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



Okay, I have installed Office 2003 from a disk, and from four or
five
MST's
that I have created (all because I think I might have done something
wrong.)
However, after four of five times I now know I positively didn't do
anything
wrong. Therefore, let me tell you about what I am doing.

First, I am upgrading about one thousand computers from Windows 2000
to
Windows XP. Second, I am upgrading Office 2000 Pro to Office 2003
Pro.
Mind
you that I'm having to deal with JDEdwards, Accuterm, and other
verious
software packages. I've worked through the big problems, but how
about
helping me on these problems.

1. Some users are unable to Select, Copy, Paste, or Cut text out of
Word,
or Outlook emails.
2. Some users are unable to Forward, Reply, or Create new emails.
3. Unable to install the ActiveX controll for Office updates,
although
the
Key is correct, and it works on other computers.

Please Help soon. Ask all the questions you need, if I wasn't
clear.

Thank you,

 

[JoAnn Paules]

What happens when users on each machine try?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Okay, I am experiencing this problem with five computers. Here is what I
did on one computer and word, excel, and outlook all work fine now.

1. Uninstalled Office 2003
2. Ran OFFCLN9.exe
3. Ran OFFCLN.exe
4. Deleted all 'Normal.dot' files
5. Restarted PC
6. Reinstalled Office from disk
7. Tested all office products
8. No problems

However, when I did the same process on two other machines the following
took place:

Machine 1:
The users can now hit enter in Exel to move from one cell to
another.
The users cannot select, copy, or paste in Word.

Machine 2:
The users cannot select, copy, paste in Word, or use enter to move
from one cell to another in Excel. Nor can they right or left click.

What do you think now?

--
"Smile it''''''''s worse then you first thought!" by ME!

So you don't know if it's a glitch in Windows or if it's something in
Office
that's causing the problems. I honestly don't know if anyone will be able
to
give you an answer. Try posting in the applicable Windows newsgroup and
see
if that rings a bell with any of the Windows gurus.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I'm not sure, I never tested Office 2k or Office XP after the upgrade.
--
"Smile it''''s worse then you first thought!" by ME!


:

Was everyone's compouter running Office correct after the Windows
upgrade
but before the Office upgrade?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I always complete the Windows Upgrades first. I even run disk
cleanup,
disk
defragmentation, and disk check prior to starting the upgrades. Do
you
have
any suggestions?
--
"Smile it''''s worse then you first thought!" by ME!


:

I don't suppose you chose to do the Windows upgrade first to make
sure
everything was working well before you upgraded Office, did you?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



message
Okay, I have installed Office 2003 from a disk, and from four or
five
MST's
that I have created (all because I think I might have done
something
wrong.)
However, after four of five times I now know I positively didn't
do
anything
wrong. Therefore, let me tell you about what I am doing.

First, I am upgrading about one thousand computers from Windows
2000
to
Windows XP. Second, I am upgrading Office 2000 Pro to Office
2003
Pro.
Mind
you that I'm having to deal with JDEdwards, Accuterm, and other
verious
software packages. I've worked through the big problems, but how
about
helping me on these problems.

1. Some users are unable to Select, Copy, Paste, or Cut text out
of
Word,
or Outlook emails.
2. Some users are unable to Forward, Reply, or Create new
emails.
3. Unable to install the ActiveX controll for Office updates,
although
the
Key is correct, and it works on other computers.

Please Help soon. Ask all the questions you need, if I wasn't
clear.

Thank you,

 

[Guest]

They are able to or not able to based on the machine they are using.
--
"Smile it''''''''s worse then you first thought!" by ME!

I'm not sure, I never tested Office 2k or Office XP after the upgrade.
--
"Smile it''''s worse then you first thought!" by ME!

Was everyone's compouter running Office correct after the Windows upgrade
but before the Office upgrade?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I always complete the Windows Upgrades first. I even run disk cleanup,
disk
defragmentation, and disk check prior to starting the upgrades. Do you
have
any suggestions?
--
"Smile it''''s worse then you first thought!" by ME!


:

I don't suppose you chose to do the Windows upgrade first to make sure
everything was working well before you upgraded Office, did you?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



Okay, I have installed Office 2003 from a disk, and from four or five
MST's
that I have created (all because I think I might have done something
wrong.)
However, after four of five times I now know I positively didn't do
anything
wrong. Therefore, let me tell you about what I am doing.

First, I am upgrading about one thousand computers from Windows 2000 to
Windows XP. Second, I am upgrading Office 2000 Pro to Office 2003 Pro.
Mind
you that I'm having to deal with JDEdwards, Accuterm, and other verious
software packages. I've worked through the big problems, but how about
helping me on these problems.

1. Some users are unable to Select, Copy, Paste, or Cut text out of
Word,
or Outlook emails.
2. Some users are unable to Forward, Reply, or Create new emails.
3. Unable to install the ActiveX controll for Office updates, although
the
Key is correct, and it works on other computers.

Please Help soon. Ask all the questions you need, if I wasn't clear.

Thank you,