Stacy said:
Okay, this may be a dumb question but I am getting conflict information and
there is no clear information on the web....
I am noticing that vendors like New Egg and CDW are selling the OEM versions
(at a higher cost then the regular versions) of Home and Pro. When I look at
what OEM is, it is the original equipment manufacturers. When talking to the
vendors, they say one of the benefits of having an OEM version is that you
have the option to upgrade for 2 years and you get additional support (which
is why the OEM version is more expensive).
If a person has the Windows Home OEM version, then can they upgrade to the
Pro version if the above holds true?
Again, I know this is a dumb question but I am getting conflict information
from the web, chat rooms and vendors.
Thanks!
If you're finding vendors that are charging more for OEM licenses than
for retail licenses, there's something very wrong. Oem licenses should
be significantly (on the order of 40 to 50%) less expensive than retail
licenses.
There are some very important reasons that an OEM license costs so
much less than a retail license. OEM licenses are very limited:
1) OEM versions must be sold with a piece of non-peripheral
hardware (normally a motherboard or hard drive, if not an entire PC,
although Microsoft has greatly relaxed the hardware criteria for WinXP)
and are _permanently_ bound to the first PC on which they are installed.
An OEM license, once installed, is not legally transferable to another
computer under any circumstances. This is the main reason some people
avoid OEM versions; if the PC dies or is otherwise disposed of (even
stolen), you cannot re-use your OEM license on a new PC. The only
legitimate way to transfer the ownership of an OEM license is to
transfer ownership of the entire PC.
2) Microsoft provides no free support for OEM versions. If you
have any problems that require outside assistance, your only recourse is
to contact the manufacturer/builder of the PC or the vendor of the OEM
license. This would include such issues as lost a Product Key or
replacing damaged installation media. (Microsoft does make allowances
for those instances when you can prove that the OEM has gone out of
business.) This doesn't mean that you can't download patches and
service packs from Microsoft -- just no free telephone or email support
for problems with the OS.
3) An OEM CD cannot be used to perform an upgrade of an earlier
OS, as it was designed to be installed _only_ upon an empty hard drive.
It can still be used to perform a repair installation (a.k.a. an
in-place upgrade) of an existing WinXP installation.
4) If the OEM CD was designed by a specific manufacturer, such as
eMachines, Sony, Dell, Gateway, etc., it will most likely only install
on the same brand of PC, as an additional anti-piracy feature. Further,
such CDs are severely customized to contain only the minimum of device
drivers, and a lot of extra nonsense, that the manufacturer feels
necessary for the specific model of PC for which the CD was designed. To
be honest, such CDs should _not_ be available on the open market; but,
if you're shopping someplace on-line like eBay, swap meets, or computer
fairs, there's often no telling what you're buying until it's too late.
The "generic" OEM CDs, such as are manufactured by Microsoft and sold
to small systems builders, don't have this particular problem, though,
and are pretty much the same as their retail counterparts, apart from
the licensing, support, and upgrading restrictions.
--
Bruce Chambers
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Many people would rather die than think; in fact, most do. -Bertrum Russell
