Ntoskrnl.exe is missing or corrupt

  • Thread starter Thread starter Lee Ann
  • Start date Start date
L

Lee Ann

Sorry, I'm new to posts. I should have explained my problem better...
When I turn on my dell 4500 the computer acts like it is starting, then it
goes to a black screen that says: The following file is missing or corrupt:
<windows root>system32\ntoskrnl.exe. Please reinstall the file. Well, after
using F8 I can't do anything. I searched the posts and found one that
recommended using the XP disk and going to recovery console and using the
expand command and then overwriting. I tried that and it said "Access
denied". What now? Thanks for your patience!
 
Lee said:
Sorry, I'm new to posts. I should have explained my problem better...
When I turn on my dell 4500 the computer acts like it is starting,
then it goes to a black screen that says: The following file is
missing or corrupt: <windows root>system32\ntoskrnl.exe. Please
reinstall the file. Well, after using F8 I can't do anything. I
searched the posts and found one that recommended using the XP disk
and going to recovery console and using the expand command and then
overwriting. I tried that and it said "Access denied". What now?
Thanks for your patience!
Click to expand...

Did you BOOT from the XP distribution disk?
 
Thaqnks for replying...No I am using the Reinstallation CD that came with my
dell computer.
 
Same suggestion Lee Ann, CMD.EXE is the same as MS-DOS...



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She can't boot the machine so she can't run SFC, Ronaldo. And cmd.exe
is not the same thing as MS-DOS.

John
 
Sorry, thought I'd read she could boot it in Safe Mode.. guess I didn't pay
that much attention...

I know cmd is not MS-DOS (MicroSoft Disk Operating System), but she doesn't
have access to CMD.EXE either, so that is besides the point. I know she
meant MS-DOS as the black screen, as an idea not as a program and I didn't
see the need to go into specific details.


correct me if I'm wrong, I can admit a mistake and appreciate the input...


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