Ntoskrnl.exe is missing or corrupt

[Lee Ann]

Sorry, I'm new to posts. I should have explained my problem better...
When I turn on my dell 4500 the computer acts like it is starting, then it
goes to a black screen that says: The following file is missing or corrupt:
<windows root>system32\ntoskrnl.exe. Please reinstall the file. Well, after
using F8 I can't do anything. I searched the posts and found one that
recommended using the XP disk and going to recovery console and using the
expand command and then overwriting. I tried that and it said "Access
denied". What now? Thanks for your patience!

 

[Ronaldo]

Try Start\Run\type; "cmd.exe" and Enter... in the command prompt type:
"sfc /scannow" and hit Enter.

How to use the Scannow sfc tool in Windows XP
http://www.updatexp.com/scannow-sfc.html

 

[JS]

Error message: "Windows could not start because of a computer disk hardware
configuration problem":
See: Error Message #2:
http://support.microsoft.com/kb/314477

JS
http://www.pagestart.com

 

[HeyBub]

Sorry, I'm new to posts. I should have explained my problem better...
When I turn on my dell 4500 the computer acts like it is starting,
then it goes to a black screen that says: The following file is
missing or corrupt: <windows root>system32\ntoskrnl.exe. Please
reinstall the file. Well, after using F8 I can't do anything. I
searched the posts and found one that recommended using the XP disk
and going to recovery console and using the expand command and then
overwriting. I tried that and it said "Access denied". What now?
Thanks for your patience!

Did you BOOT from the XP distribution disk?

 

[Lee Ann]

Thaqnks for replying...No I am using the Reinstallation CD that came with my
dell computer.

 

[Lee Ann]

Thanks but I can only work from DOS. Don't have the Start/Run option!

 

[Ronaldo]

Same suggestion Lee Ann, CMD.EXE is the same as MS-DOS...



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[John John (MVP)]

She can't boot the machine so she can't run SFC, Ronaldo. And cmd.exe
is not the same thing as MS-DOS.

John

 

[Ronaldo]

Sorry, thought I'd read she could boot it in Safe Mode.. guess I didn't pay
that much attention...

I know cmd is not MS-DOS (MicroSoft Disk Operating System), but she doesn't
have access to CMD.EXE either, so that is besides the point. I know she
meant MS-DOS as the black screen, as an idea not as a program and I didn't
see the need to go into specific details.


correct me if I'm wrong, I can admit a mistake and appreciate the input...


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