G
Guest
Hello everyone. I'm having trouble getting a new machine running xp pro and backup exec to erase my existing tapes. Veritas support tells me to use ntbackup to erase the tape's header information, then backup exec will be able to see the tape as new and use it. Well, I can't get ntbackup to view the tape - or any tape for that matter. XP says the drivers and device are cool, it just cant read the tapes to erase them.
Veritas support site suggested that i use the command ntbackup.exe /nopoll. That doesn't work. When I do that, I get a quick screen flash then nothing happens. I am supposed to get a menu to erase the tape.
Anyway, I'm stuck and I'm hoping someone here can help me get my tapes erased so I can use backup exec. to backup stuff.
Thanks!
Veritas support site suggested that i use the command ntbackup.exe /nopoll. That doesn't work. When I do that, I get a quick screen flash then nothing happens. I am supposed to get a menu to erase the tape.
Anyway, I'm stuck and I'm hoping someone here can help me get my tapes erased so I can use backup exec. to backup stuff.
Thanks!