Not sending mail thru Dfault account . Help pls.!!!

A

admir

Hi all,

I have Exchange server installed on SBS 2000 server. My users use outlook
2002 as there e-mail client.

I have configured exchange server but this server is only for internal use
(it can't send or recive any external mail).
I have set it up cos I wanted to make use of "Public Folders"
functionality. This alowes you to share Calender, Task, Contacts.... with
other users.

The real E-mail account (the one that can send recive external mail) is
account provided by ouwer internet provider.

So I am useing SMTP account as a default account in outlook and I have
configured outlook to store E-mail on the Exchange server (in users mail
box).

Problem:

SMTP account is set as the default account but when users send e-mail it
always goes thru EXCHANGE account.
Since my EXCHANGE server cant send e-mail to external adresses it is stuck
in que and is not getting anywhere.

How can I fix this bug?

I tod tahat ooutlook is suposed to use accounts that I selected as default.
Why is it stil using other acount to send e-mail?

Tnx. in advance
 
L

Lanwench [MVP - Exchange]

admir said:
Hi all,

I have Exchange server installed on SBS 2000 server. My users use
outlook 2002 as there e-mail client.

I have configured exchange server but this server is only for
internal use (it can't send or recive any external mail).
I have set it up cos I wanted to make use of "Public Folders"
functionality. This alowes you to share Calender, Task, Contacts....
with other users.

The real E-mail account (the one that can send recive external mail)
is account provided by ouwer internet provider.

So I am useing SMTP account as a default account in outlook and I have
configured outlook to store E-mail on the Exchange server (in users
mail box).

Problem:

SMTP account is set as the default account but when users send e-mail
it always goes thru EXCHANGE account.
Since my EXCHANGE server cant send e-mail to external adresses it is
stuck in que and is not getting anywhere.

How can I fix this bug?

I tod tahat ooutlook is suposed to use accounts that I selected as
default. Why is it stil using other acount to send e-mail?

Hmm - well, it ought to be working...but why can't Exchange send mail to the
Internet, even if you aren't using it to receive Internet mail? It should be
able to by default...and you could set up your recipient policy on the
server so that the Internet / internal addresses match (i.e.,
(e-mail address removed)).
Tnx. in advance

This may come across as off-topic, but my advice is to change your mail
setup rather than work on band-aids for the existing one. Now that you have
your own mail server in-house, there is no real advantage to having all
clients download internet mail individually - you are defeating the point of
a centralized server by relying on Outlook to handle Internet mail. Hosting
your own domain's mail on the Exchange server will be a lot easier to
administer, mail transfer will be much faster, you'll be able to use OWA and
Out of Office, you can easily assign multiple addresses to each user, can
use mail-enabled public folders, publicly addressable distribution
lists/groups, and can scan all inbound/outbound mail for viruses using
Exchange AV software on the server (which I'd hope you were running anyway).

See http://www.msexchange.org/tutorials/MF002.html for instructions on how
to get Exchange 2000 to receive Internet mail sent via SMTP, the way it's
meant to do.

You can do this even with dialup/ISDN (get an ISP who supports ETRN) .

If you have broadband but with a dynamic IP (such as a cable modem/ADSL
account):

You can use a dynamic DNS host such as www.dyndns.org - you set up an
account, such as yourcompany.dnsalias.com, and whomever hosts your public
DNS should set your primary MX record to point to yourcompany.dnsalias.com.
Open up port 25 inbound in your firewall or router, direct all traffic to
your internal IP for the Exchange server.
You run a service on your server (software available for download from the
dyndns website; I like DirectUpdate) and set it up to update dyndns with
your current dynamic IP.

HTH.
 
G

Guest

Hi,

Tnx. for your replay. I apriciated.

I have configured small network for a small company that
operates from the universitys building. We have to use
university's network to gain access to the internet.

With in this network you are not able to send mail frm
your own smtp server you have to use university's smtp
server.

Other thing. I am also not alowed to run own firewall so i
have to relay on there services. Before you get something
done with this people you wil be 6 moths later.

But I stil might configure exchange server to realy mail
tru other server. Is this posible?
 
L

Lanwench [MVP - Exchange]

Hi,

Tnx. for your replay. I apriciated.

I have configured small network for a small company that
operates from the universitys building. We have to use
university's network to gain access to the internet.

With in this network you are not able to send mail frm
your own smtp server you have to use university's smtp
server.

Other thing. I am also not alowed to run own firewall so i
have to relay on there services. Before you get something
done with this people you wil be 6 moths later.

But I stil might configure exchange server to realy mail
tru other server. Is this posible?

Yes - you can set it as a smarthost.
 
A

Admir

Tnx. again.

I have one more question. Ca you tell me how to configure
exchange server as a smarthost or can you point me where
to look for the information.

Admir
 

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