not seeing CD/DVD-ROM drive (E:drive)

[JON]

My computer is completely unable to recognize my CD/DVD-
ROM drive - used to work fine, but stopped working
sometime in the last couple months. I have been playing
around with new video editing software (Pinnacle Studio
Version 8), and this may be related to the problem??
Device Manager shows yellow exclamation point (!) over the
DVD/CD-ROM drive listed. When I double-click on the
listing and the General Tab, Device Status reads: "
Windows successfully loaded the device driver for this
hardware but cannot find the hardware device. (Code 41)"

Short of re-installing my XP O/S, WHAT CAN I DO TO FIX
THIS?!? Help is sincerely appreciated.

Thanks, Jon

 

[Shenan Stanley]

My computer is completely unable to recognize my CD/DVD-
ROM drive - used to work fine, but stopped working
sometime in the last couple months. I have been playing
around with new video editing software (Pinnacle Studio
Version 8), and this may be related to the problem??
Device Manager shows yellow exclamation point (!) over the
DVD/CD-ROM drive listed. When I double-click on the
listing and the General Tab, Device Status reads: "
Windows successfully loaded the device driver for this
hardware but cannot find the hardware device. (Code 41)"

Short of re-installing my XP O/S, WHAT CAN I DO TO FIX
THIS?!? Help is sincerely appreciated.

Tried this?:

1) Log on with Administrative Privileges

2) Open the Registry Editor:
a) Go to Start then select Run.
b) Type regedit and click OK.

3) Backup you registry by:
a) Highlight My Computer by clicking on it once.
b) Click File (Windows XP) or Registry (Windows 2000), then Export
Registry File.
c) Select export range All; to ensure your entire registry is backed up
completely.
d) Select where you would like to save this backup, name the File, and
Click on the SAVE button.

4) Remove the Upperfilters and Lowerfilters values:
a) Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}
b) Highlight this key by left clicking on it once.
c) On the right hand side delete the values Upperfilters and Lowerfilters.

5) Restart your computer.

 

[Alex Nichol]

Device Manager shows yellow exclamation point (!) over the
DVD/CD-ROM drive listed. When I double-click on the
listing and the General Tab, Device Status reads: "
Windows successfully loaded the device driver for this
hardware but cannot find the hardware device. (Code 41)"

Short of re-installing my XP O/S, WHAT CAN I DO TO FIX
THIS?!? Help is sincerely appreciated.

Get a registry patch file, cdgone.reg, from
www.aumha.org/downloads/cdgone.zip, extract it, r-click on it and merge
it into the registry

You will then need to reinstall any CD burning software that you use,
other than the XP inbuilt burning.