Hi,
I have WIndows XP with Sp3.I had this issue for almost 8 months.
I have checked the following values.They are exactly the same but I am still getting password error.
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell
Folders\". By setting the AppData to "%UserProfile%\Application Data"
Thanks
andrew.bartle wrote:
This thread helped me out!
20-Jan-09
This thread helped me out
Somehow my registry was screwed up so that the AppData field was no
in "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Use
Shel
Folders\". By setting the AppData to "%UserProfile%\Application Data
while Outlook was open, I was able to get it to reatain the password.
Previous Posts In This Thread:
Not retaining password
Here's an interesting problem for you computer nurds
I'm working on a computer that has two windows profiles, one is th
orginal and the other is a new one just recently setup for work
Outlook 2003 isn't beening used on the orginal login profile and on th
new profile it isn't retaining the password. Both have computer admi
rights and OS is WinXP SP3. I've tick "remember my password" in th
email accounts settings and it remains ticked but everytime it does
"send and receive" it askes you for the password. I've spent toda
trying to fix this issue with no success. Things I've tried
1st - Did the registry hack, ie did the usual thing i
HKEY_Current_User/Software/Microsoft/Protected Storage System Provide
which has worked in the past, but not this time
2nd - Created a new profile in Outlook
3rd - Uninstalled AVG free v8
4th - Deleted the email account settings and uninstalled Outlook plu
deleted folders and settings that remained. Then re-installed Outlook
5th - Deleted the recent WinXP login profile that Outlook is no
working and created a new one
Now the interesting thing is this, as a test I configured Outlook o
the original login profile that has not used Outlook before and th
password retains ok. So why isn't it retaining in a new winXP logi
profile
Any suggestions will be much appreciated as I've rn out of ideas why i
will work on one profile and not another
--
grutz
Re: Not retaining password
What is the value i
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shel
Folders\AppData
-
Brian Tillman [MVP-Outlook]
Re: Not retaining password
'Brian Tillman [MVP - Outlook Wrote:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell
Folders\Local AppDat
%userprofile%\Local Settings\Application Dat
Thanks Brian for your interest and help.
Remember it works ok on the original windows profile but not on the ne
one, hope this helps. A few work arounds I could try
Copy the profile from original to the new
Rename the original to the new work profile and visa versa
But hey I'd rather try and find out why it isn't working as expecte
--
grutz
grutzCan you check the value in the Reg key as Brian has asked
grut
Can you check the value in the Reg key as Brian has asked yo
--=2
Pete
Please Reply to Newsgroup for the benefit of other
Requests for assistance by email can not and will not be acknowledged
new
Re: Not retaining password
Peter Foldes;275471 Wrote:
As I had previously posted %userprofile%\Local Settings\Applicatio
Data is the value i
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell
Folders\Local AppDat
There is n
"HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell
Folders\AppData" key
I've now given the laptop back to customer so can not now test anythin
you guys come up with. I don't understand how anything in the registr
can make any difference as it works find in one windows login and not
the other. The work around worked fine, just created another login and
copied over the profile that works so the issue must be inside the
profiles, not registry. Is this correct or not?
--
grutz
Re: Not retaining password
But that's not the one I asked about.
That key should exist and its value should be
%UserProfile%\Application Data
If that key doesn't exist, create it and give it the value I state above.
There's something wrong with your Windows installation if a new user profile
doesn't get that value. Outlook stores send/receive data in that folder so
if it doesn't exist, Outlook can't retain send/.receive data and will keep
asking for the password.
--
Brian Tillman [MVP-Outlook]
Should there be a "local settings" before application data??
Should there be a "local settings" before application data??
Re: Not retaining password
No. The AppData environment variable's path should not include "Local
Settings".
--
Brian Tillman [MVP-Outlook]
We'll mine does. Is that why it's not remembering my passwords?
We'll mine does. Is that why it is not remembering my passwords?
Brian Tillman [MVP - Outlook] wrote:
Re: Not retaining password
There are two hidden paths in Windows 2000 and Windows XP; one is
"%UserProfile%\Local Settings" (which also has an "Application Data" folder
beneath it) and "%UserProfile%\Application Data". This latter is what you
should find for the definition of the AppData environment variable and the
AppData key in the registry. Windows Vista has analogous paths of
"%UserProfile%\AppData\Local" and "%UserProfile%\AppData\Roaming". The
latter is AppData and the former has a new environment variable of
LocalAppData.
Since you have Windows XP, the User Shell Folders key for AppData should
contain "%UserProfile%\Application Data", the key for Local Settings should
contain "%UserProfile%\Local Settings". There should also be a key named
"Local AppData" and its value should be "%UserProfile%\Local
Settings\Application Data". You'll also find these values in the "Shell
Folders" key that's several keys above the User Shell Folders key in the
left-hand pane of regedit.
--
Brian Tillman [MVP-Outlook]
This thread helped me out!
This thread helped me out!
Somehow my registry was screwed up so that the AppData field was not
in "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell
Folders\". By setting the AppData to "%UserProfile%\Application Data"
while Outlook was open, I was able to get it to reatain the password.
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