Not Responding/ Program Error

S

sonya

I have IE 6.0, Win XP, fast connection, etc. Whenever I
try to use a search engine such as google or I click on a
link, IE automatically stops responding and offers to
send an error report.

It says that the file involved is
C:\DOCUME~1\Sonya\LOCALS~1\Temp\WER8.tmp.dir00
\appcompat.txt, but i have no idea how to fix anything
with it.
 
F

Frank Saunders, MS-MVP IE/OE

sonya said:
I have IE 6.0, Win XP, fast connection, etc. Whenever I
try to use a search engine such as google or I click on a
link, IE automatically stops responding and offers to
send an error report.

It says that the file involved is
C:\DOCUME~1\Sonya\LOCALS~1\Temp\WER8.tmp.dir00
\appcompat.txt, but i have no idea how to fix anything
with it.

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each need to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.

If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP IE/OE
http://www.fjsmjs.com
Reply to Newsgroup. I won't answer email
Protect Your PC
http://www.microsoft.com/security/protect/
 

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