Hi,
There is a possibility this is caused because of Spyware. Such an infection
would probably cause the message you are seeing.
The steps below outline exactly what you need to do to remove such spyware (evil
programs which invade your privacy, and can cause serious problems the stability
of your computer). Read them over, and if you have *any* questions, do not
hesitate to ask.
You may first want to remove any third party helper
objects. This is best done by a program called BHOCop. It,
along with the rest of the programs, are freely available.
You can download BHOcop, and view an introduction to it,
from the following sites:
Download from:
http://support.honour.ca/bin/bhocop.zip
Introduction at:
http://www.pcmag.com/article2/0,1759,97081,00.asp
Once you download the file, run it, and install the program.
Then remove all objects you find that you are not familiar
with.
We'll now have you download some programs which shall aid
you in the actual removal of spyware programs which may be
running (and causing these problems).
First, download AdAware. This is an excellent program which
detects and deletes spyware, and other malware programs.
AdAware is available from:
http://www.lavasoftusa.com/support/download/
After downloading and installing AdAware, *be sure to update
it*. This will ensure you are protected against the latest
threats. Then, run it.
Some versions can be particularly malicious - removing them
can cause you to lose your internet connection. Therefore,
we'll download the next two programs as precautionary
measures. If, after running these programs, you are unable
to connect to the internet, you may need to run these
programs to fix the connection.
They are available here:
http://www.cexx.org/lspfix.htm
and
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions for the last program can be found here:
http://www.tacktech.com/display.cfm?ttid=257
Note: You'll only need to run these programs in the event
that removal of the evil programs causes some good
components to break. Otherwise, you can safely continue:
Next, we'll get CWShredder. This neat program catches
variants which may have been missed by AdAware. CWShredder
is available from:
http://www.spywareinfo.com/~merijn/files/cwshredder.zip
Once again, be sure to update it to ensure the latest threat
protection.
Lastly, you may find it necessary to rename your HOSTS file.
This step is used if you find yourself unable to connect to
specific sites. Instructions can be found here:
http://support.honour.ca/ldbh.solutions.php#blockers
The above procedures should help you remove these programs
and return your computer to a functional state.
More information about Adware and Spyware is available here:
http://mvps.org/winhelp2002/unwanted.htm
Once you are finished, you are encouraged to run a full system scan with your
antivirus product to ensure that you also clean up and virii which may be on
your computer.
Best regards,
Altrus
: I keep getting IE popup saying it needs to shut down, but IE isn't even open
: except for what AOL uses. When I close it, no funtionality changes.
:
: This is the item sent in the error report, but when I put it in "search" the
: name is found, but it doesn't exist. I have not installed sp2.
: C:\DOCUME~1\STEVEC~1\LOCALS~1\Temp\WER164.tmp.dir00\appcompat.txt
:
:
:
